Hybrid owner sues Honda over mileage claims
2007 Honda Civic Hybrid
Hybrid owner sues Honda over mileage claims
Civic driver who averages 32 mpg in city and highway files class-action suit against carmaker that claims 49/51.
David Shepardson / Detroit News Washington Bureau
WASHINGTON -- Facing $3-a-gallon gasoline prices in California last year, John True decided to stop driving his Mercedes-Benz E320 and bought a Honda Civic Hybrid.
Impressed by the gas-electric hybrid's advertised mileage -- 49 miles per gallon in the city, 51 mpg on the highway -- True plunked down $28,470, at least $7,000 more for a comparable nonhybrid Civic EX.
But after 6,000 miles of driving, True said he averaged 32 mpg in mixed city/highway driving. So in March, True, an Ontario, Calif., professional jazz piano player, filed a class-action lawsuit in U.S. District Court in Riverside, Calif., in what appears to be the first legal challenge of the mileage claims of hybrid vehicles.
True's frustration with the actual mileage of his hybrid vs. the advertised mileage echoes that of other owners, many of whom voice their complaints on online message boards, and reflects the findings of some independent tests, including one by Consumer Reports.
The lawsuit claims American Honda Motor Co. has misled consumers in its advertisements and on its Web site. The suit notes that while the Environmental Protection Agency and automobile window stickers say "mileage will vary," some Honda advertisements read "mileage mayvary." That implies that it's possible to get the mileage advertised, said William H. Anderson, a Washington, D.C., attorney for True.
One Honda magazine ad claimed owners could get up to 650 miles on a single tank of gas, while Honda's Web site features a fuel-savings calculator that assumes hybrid Civic drivers will average 51 mpg.
"This case does seek relief for tens of thousands of consumers like Mr. True, who purchased the HCH expecting to benefit from its 'remarkable' fuel efficiency, and paid thousands of dollars extra for an HCH that looks identical and performs basically the same as the non-hybrid Honda Civic," said a June 4 court filing.
49/51 mpg figures are EPA's
Honda and others note that EPA tests, which hadn't been revised in two decades, have overstated average fuel economy for all vehicles. Last year, the EPA announced it was revising its testing procedures to better reflect real world driving conditions, beginning with the 2008 model year.
"I can tell you that the 49/51 figures are EPA numbers, not Honda numbers," Honda spokesman Sage Marie said Thursday. "Some customers achieve the EPA mpg figures and some don't, as fuel economy performance is a function of conditions, traffic, driving style, load, etc."
He said the "vast majority of Civic Hybrid customers are satisfied with the performance since it delivers consistently and substantially higher numbers than comparable nonhybrid vehicles in the real world. It is possible to attain the EPA estimates, and customers do all the time."
Last month, Honda announced it would stop selling the hybrid version of the Honda Accord later this year, citing slow sales. Sales of the Civic Hybrid have been much better. Through June, Honda has sold 17,141 Civic hybrids, up 7.4 percent over last year.
In an interview Thursday, Anderson said True's legal team will now begin the process of discovery, in an effort to determine how many complaints Honda has received and what the automaker's internal mileage testing shows.
"It's just dishonest to twist the numbers that they know people can't get," Anderson said. Just because the EPA conducts tests, it doesn't give Honda license to advertise fuel economy numbers that aren't achievable, he said.
Andrew Frank, a mechanical engineering professor at the University of California-Davis and father of the plug-in hybrid, said drivers don't realize that aggressive driving dramatically reduces fuel economy, especially in hybrids.
"The hybrids are much more sensitive to the way you drive than a conventional car," Frank said.
Consumer Reports found in October 2005 that the Civic Hybrid averaged 26 mpg in city driving -- 46 percent below the EPA estimate. Other hybrids also averaged below estimates.
The new EPA tests -- announced in December -- will drop city fuel economy for all vehicles by an average of 12 percent and 8 percent for highways.
Consumers are purchasing these vehicles specifically to increase their miles per gallon. If Honda, Toyota, and whoever else is not delivering on their claims, then I think the consumer has every right to stand up and do something about it. Whether this guy wins the case or not, at least this will send a strong message to the automakers to advertise their products accurately. Making false promises is not doing anything but upsetting the customer, which is the last thing Honda wants to do when trying to promote fairly new technology within their lineup (hybrids).
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I get 32mpg in my Camry Hybrid driving without regard to fuel economy. I can also drive it carefully and get 38mpg. Seems to me the guy's right foot is more at fault than the manufacturer.
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The point is, this guy is not getting anywhere near the advertised miles per gallon. 5 MPG difference is not a big deal and could be a result of a lead foot/poor driving. However, these hybrids are being marketed specifically for their very high MPG. To only be getting 32 MPG when you expect to get 51 MPG (or at least close to that) is quite a difference. Especially when the high MPG is the bread and butter selling point of these vehicles.
personally, I don't think that he'll get any money from honda..if he has any chance of getting money it is from the EPA guys. they claim liability for mpg estimates.
who knows, maybe honda will throw in a gift certificate for a new car to cover the cost of his court fees.
but i can tell you that you'll see a recall soon, even if nothing's wrong, so honda can't get screwed big time.
Consumers are purchasing these vehicles specifically to increase their miles per gallon. If Honda, Toyota, and whoever else is not delivering on their claims, then I think the consumer has every right to stand up and do something about it. Whether this guy wins the case or not, at least this will send a strong message to the automakers to advertise their products accurately. Making false promises is not doing anything but upsetting the customer, which is the last thing Honda wants to do when trying to promote fairly new technology within their lineup (hybrids).
No reread what I said. People are relaying too much on EPA numbers. EPA numbers are there as a standard way of measuring fuel economy. If there were no EPA standards, each manufactors can rate their own fuel economy and it would be pointless for the consumers because they wouldn't know who's cheating them. It's there for comparison.
EPA numbers are not guaranteed. My GS400 was rated 17/23. My real world number suggests 12/18. Am I pissed off? Not really considering what kind of driving I do. If I jump in a car that has an EPA rating of 13/20, I know I will not get an improvement over what I have now.
I have read several reviews of the Civic hybrid which did state the MPG were lower than the EPA - sometimes in the 30s but not that low.
A look @ www.greenhybrid.com which keeps a database of user's mileage says that they are getting around 46mpg - no clue how reliable that is. If Honda can show that a large portion of buyers are getting higher #s than he is, I think that they will be OK.










