Automotive Care & Detailing Discussions on washing, waxing, polishing, detailing, cleaning and maintaining the beauty of your Lexus.

Official "Look What I Got Today" Detailing Thread

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Old 12-08-20 | 02:44 PM
  #406  
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laobo979
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Good to see you got your item. Mine shipped pretty quick but im in the states. Yeah these cannon are step above the cheap ones. At the 40% its a steal for sure.
Old 12-10-20 | 11:00 AM
  #407  
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Originally Posted by laobo979
Good to see you got your item. Mine shipped pretty quick but im in the states. Yeah these cannon are step above the cheap ones. At the 40% its a steal for sure.
The actual shipping time was pretty quick, only 3 days from their facility to my door. The problem was just a logistical/system issue on their end getting the package shipped in the first place.
Old 12-12-20 | 02:25 PM
  #408  
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That sucks that it took so long for you. Their customer service was great for me. One of my fittings was slightly off (old vs new fittings),so all my stuff wasn't compatible, and they shipped me a new fitting right away to resolve the issue.
Old 12-14-20 | 08:12 AM
  #409  
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sm1ke
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Originally Posted by Blkexcoupe
That sucks that it took so long for you. Their customer service was great for me. One of my fittings was slightly off (old vs new fittings),so all my stuff wasn't compatible, and they shipped me a new fitting right away to resolve the issue.
Yeah their reviews are generally quite good, so I'm sure this was just a one off experience. Not a big deal either way since I won't be using any of the products until spring rolls around. I think I was just frustrated with the lack of communication, but it wasn't really customer service's fault since they said it was a glitch or error in their system.

Has anyone used their quick detailer or foaming soap before? If so, what did you think of it?
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