WARNING: Do not go to Erin park Lexus for service
#1
Driver School Candidate
Thread Starter
Join Date: Apr 2013
Location: ontario
Posts: 21
Likes: 0
Received 0 Likes
on
0 Posts
![Default](https://www.clublexus.com/forums/images/icons/icon1.gif)
Normally I go to Rick's or DVP lexus for regular maintenance and service. But last month I got a Recall letter from Lexus for the trunks handle and windshield wiper. Since I live in mississauga and the letter said I can take my car to any dealership for service, so I took it to Erin park lexus. Bad choice. They broke my windshield during service. Now there is a small crack on it. I have contacted the service center, and waiting for their respond. I will never go back there for service again.
#2
Lexus Test Driver
![Default](https://www.clublexus.com/forums/images/icons/icon1.gif)
Are they doing anything about it?
I had a small crack on my windshield. When it is cold and when I am scrapping the ice off the windshield, the pressure I applied enlarged the crack into a bigger crack.
I had a small crack on my windshield. When it is cold and when I am scrapping the ice off the windshield, the pressure I applied enlarged the crack into a bigger crack.
#4
Driver School Candidate
Thread Starter
Join Date: Apr 2013
Location: ontario
Posts: 21
Likes: 0
Received 0 Likes
on
0 Posts
![Default](https://www.clublexus.com/forums/images/icons/icon1.gif)
The crack is already getting bigger due to the cold weather.
Last edited by ray1202; 02-18-14 at 06:22 AM.
#5
Driver School Candidate
Thread Starter
Join Date: Apr 2013
Location: ontario
Posts: 21
Likes: 0
Received 0 Likes
on
0 Posts
![Default](https://www.clublexus.com/forums/images/icons/icon1.gif)
The crack was small and you won't notice it from the driver side. I found it the next day when my girlfriend sitting at the passenger and saw the crack.
Last edited by ray1202; 02-18-14 at 06:20 AM.
Trending Topics
#8
Driver School Candidate
Thread Starter
Join Date: Apr 2013
Location: ontario
Posts: 21
Likes: 0
Received 0 Likes
on
0 Posts
![Default](https://www.clublexus.com/forums/images/icons/icon1.gif)
Just got a call from erin park lexus. They are going to replace the windshield. But it gonna take a few days before the part arrived, probably early next week.
#11
Rookie
Join Date: Jan 2012
Location: Toronto, Ontario
Posts: 85
Likes: 0
Received 0 Likes
on
0 Posts
![Default](https://www.clublexus.com/forums/images/icons/icon1.gif)
I have gone to Rick at Aussie Auto when I lived closer to his shop...he provides great service and is a pleasure to deal with...
I assume that "pheonix72" is connected to the dealership or the service manager...
I assume that "pheonix72" is connected to the dealership or the service manager...
#13
Rookie
Join Date: Jan 2012
Location: Toronto, Ontario
Posts: 85
Likes: 0
Received 0 Likes
on
0 Posts
![Default](https://www.clublexus.com/forums/images/icons/icon1.gif)
We have a smart one on our hands here don't we...then you must own Toyota/Lexus...cheers all the way to California...not sure why you are trolling in the Canadian section if you are making ASSumptions on a dealership that you have no idea about...just my two cents...
#15
Driver School Candidate
Thread Starter
Join Date: Apr 2013
Location: ontario
Posts: 21
Likes: 0
Received 0 Likes
on
0 Posts
![Default](https://www.clublexus.com/forums/images/icons/icon1.gif)
Also, need to check with them if is it a human error or the whindsheld wiper part they replace causing this.