703

Always always test drive, inspect before buying.

CPO is self certifying. It’s meaningless.

LeX2K

Bent wheels, bad alignment and probably multiple panels repainted is not major? Good grief lol.

SW17LS

They’ll replace the wheels, redo the alignment and the overspray is easy to remove. Nobody said anything about repainted panels but if there are repainted panels, Lexus allows there to be up to 3.

Nothing here that can’t be fixed.

LeX2K

Do you really think this is a good argument?

Here's the truth, many dealers take the inspection list and check everything off without ever looking the car over I've seen this myself. I once test drove a car with a cracked strut tower, had the inspection paper in hand. When I pointed out the damage guess what the sales rep said? Offered me a discount.

Most dealerships are pure scum.

Motorola

Dealerships also hate CPO because they have to pay out of their pockets to get a car certified, and the manufacturer usually requires a certain % of used vehicles sold in each dealership to be certified otherwise the dealerships will get punished i.e. reduced inventory. You'll see many dealerships be coy and present their own "certified warranty" that has nothing to do with CPO and merely only applies to their specific dealership.

SW17LS

I completely agree with you, but at this point he owns the car and can’t take it back. These are things that are easily fixed, make them fix them and move on.

Im a pragmatist.

bitkahuna

iTrader: (20)

do you really think the dealer will do the right thing and replace the wheels?

SW17LS

Yeah I do, if he causes enough fuss.

sawnzo1212

Update* Lexus of Escondido confirmed the issues. Here is their email to me from the service department. "Good morning sir,



We did complete out initial inspection on the vehicle. I will respond with the findings below.



BRAKE CONCERN: CONFIRMED CONCERN. NORMAL OPERATION WHEN APPLYING THE BRAKES. BRAKE ACTUATOR IS THE NOISE THAT IS BEING HEARD. BRAKE ACTUATOR ENGAGES CAUSING THE BUZZING SOUND. NO PROBLEM FOUND



WHEEL CONCERN: CONFIRMED CONCERN DURING TEST DRIVE. INSPECTED WHEELS AND FOUND THE RIGHT FRONT, LEFT REAR, AND RIGHT REAR WHEELS TO BE BENT. RECOMMEND REPLACING THE 3 BENT RIMS



OIL LEVEL CONCERN: CHECKED OIL LEVEL AND FOUND IT ½ QUART OVERFILLED. REMOVED ½ QUART OF OIL. OIL LEVEL IS NOW CORRECT



OVERSPRAY CONCERN: RECOMMEND PERFORMING AN EXTERIOR DETAIL SO WE CAN CLAY BAY THE EXTERIOR, BUFF, POLISH, AND WAX IT TO SEE IF OVERSPRAY COMES OFF



You can have whoever you were speaking to at corporate reach out to us directly now so we can see if they’d like to assist in the repairs."

sawnzo1212

Just got a call from Megan the case manager from Lexus Corporate and she is telling me take the car back to Lexus of San Diego....

I politely relayed my concerns on why I don't trust my vehicle with them and that's why I brought it to Escondido in the first place, but she doesn't seem to care. She also said San Diego has to assess the vehicle themselves for them to make it right. Also, to add salt on the wound, she said they may or may not cover the diagnostic fees incurred from Lexus of Escondido. I'm pretty damn bummed about this entire experience. Is it too much to ask for an L certified vehicle that Lexus backs to not have bent rims and overspray addressed? I mean c'mon!!!

timmy0tool

iTrader: (7)

holy smokes, i agree this would leave a bad taste in my mouth going forward. so sorry to hear and i'm suprised lex corp were not of any further help.

i would try and push for at least corp to front the diag fee at esco. i'm sure lexus of SD will make it right under warranty but at the cost of further unpleasantries.

703

3 bent wheels? This was caused by the accident that probably required the respray. It takes quite a lot of force to do that. Makes you wonder if everything else is straight or just going down a rabbit hole.

And the ASB actuator should not buzz every time you brake. It happens once in a while, but not every time. Can you describe it again?

Margate330

Yeah but I'd probably give in and move on because that sounds tiring making all those phone calls and waiting and so much aggravation.

Maybe it's a strategy to make people give up. Lol

Orkboyz

Three bent wheels makes me wonder if there is suspension damage and alignment issues. Sounds like someone maybe jumped a curb or made a habit of hitting deep potholes.

703

The OP should ask the dealership to disclose the damage before the repair.