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J.D. Power Initial Quality Survey (IQS) 2008 results

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Old 06-04-08 | 12:25 PM
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Default J.D. Power Initial Quality Survey (IQS) 2008 results

http://www.dallasnews.com/sharedcont...y.10d5404.html

Luxury auto brands again top J.D. Power rankings

12:01 PM CDT on Wednesday, June 4, 2008

By TERRY BOX / The Dallas Morning News
tbox@dallasnews.com

Luxury brands Porsche, Infiniti and Lexus again were rated tops for quality in the annual J.D. Power and Associates Initial Quality Survey released Wednesday, averaging fewer than one defect per car.

But mainstream automakers such as Toyota, General Motors and Ford also had strong showings – a feat considering the increasing content of new vehicles and the financial pressures on the domestic manufacturers.

This year's industry average of 118 defects per 100 vehicles is a 6 percent improvement over last year, a "solid" increase, said David Sargent, vice president of automotive research at J.D. Power and Associates.

"This gain is driven not only by strong advances from many of the high-volume brands such as Chevrolet, Ford and Toyota, but also by very significant improvements by many other automakers," Mr. Sargent said. "From working with the industry, we see the importance that is placed on initial quality."
The results for this year's initial-quality survey, which deals with problems that surface only in the first 90 days of new-vehicle ownership

1. Porsche
2. Infiniti
3. Lexus
4. Mercedes
5. Toyota
6. Mercury
7. Honda
Attached Thumbnails J.D. Power Initial Quality Survey (IQS) 2008 results-2008063a.gif  

Last edited by encore888; 06-04-08 at 12:59 PM. Reason: Add chart
Old 06-04-08 | 12:45 PM
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http://www.usatoday.com/money/autos/...y_N.htm?csp=34

J.D. Power Initial Quality Award winners

Sub-compact car
Winner: Honda Fit
Runners-up: Kia Rio, Hyundai Accent

Compact car
Winner: Honda Civic
Runners-up: Toyota Prius, Hyundai Elantra

Compact sporty car:
Winner: Mazda MX-5 Miata
Runners-up: Subaru Impreza, Pontiac Solstice

Compact premium sporty car:
Winner: Mercedes Benz CLK-Class
Runners-up: Porsche Cayman, Volvo C70

Entry premium car:
Winner: Infiniti EX-Series
Runners-up: Infiniti G-Series, Acura TSX, Volvo S40

Midsize car:
Winner: Chevrolet Malibu
Runners-up: Mitsubishi Galant, Ford Fusion

Midsize premium car:
Winner: Mercedes-Benz E-Class, Infiniti M-Series (tie)
Runners-up: Lexus ES 350, Audi A6

Large car:
Winner: Pontiac Grand Prix
Runners-up: Mercury Sable, Mercury Grand Marquis

Large premium car:
Winners: Lexus LS
Runner-up: Mercedes Benz S-Class, Cadillac DTS

Compact activity vehicle:
Winner: Honda CR-V
Runner-up: Chrysler PT Cruiser, Ford Escape

Midsize activity vehicle:
Winner: Dodge Durango
Runners-up: Hyundai Santa Fe, Toyota Highlander

Midsize premium activity vehicle:
Winner: Lexus RX
Runners-up: Porsche Cayenne, Lexus GX 470

Large activity vehicle:
Winner: Toyota Sequoia
Runners-up: Chevrolet Tahoe, GMC Yukon

Large premium activity vehicle:
Winner: Lincoln Navigator
Runners-up: Infiniti QX56, Cadillac Escalade

Midsize pickup:
Winner: Dodge Dakota
Runners-up: Ford Ranger, Toyota Tacoma

Large pickup:
Winner: Chevrolet Silverado LD
Runners-up: Toyota Tundra, Chevrolet Avalanche

Van:
Winner: Ford E-Series
Runners-up: Nissan Quest, Chevrolet Express

Source: J.D. Power and Associates
Old 06-04-08 | 12:48 PM
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imho i consider that a "slip" for toyota/lexus. i expect them to do better
Old 06-04-08 | 12:50 PM
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Originally Posted by rominl
imho i consider that a "slip" for toyota/lexus. i expect them to do better
no kidding...Lexus behind infiniti in terms of quality???
Old 06-04-08 | 12:56 PM
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One thing is, in 2007 Lexus had no vehicles that were highest-ranked in the IQS, this year in 2008 they regained the podium with the LS and RX winning their categories again.

In 2007, Lexus had 94 problems per 100 vehicles, and in 2008 that increased to 99 per 100. Infiniti had 98, Porsche 87. Toyota improved from 2007 114 to 2008 104, which is technically tied with Mercedes this year.
Old 06-04-08 | 12:58 PM
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I dont really care for these initial quality surveys unless you plan to own your car for 90 days or less. Quality issues may be year dependent too. First year cars still needs to have their problems worked out.
Old 06-04-08 | 01:02 PM
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Originally Posted by GSteg
I dont really care for these initial quality surveys unless you plan to own your car for 90 days or less. Quality issues may be year dependent too. First year cars still needs to have their problems worked out.
Then again, if you have a lot of quality issues in the first ninety days, you don't have much to look forward to.
Old 06-04-08 | 01:13 PM
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Great showing for Inifiniti, and nice to see that Mercedes and Toyota are improving.

Most shocking to me though...Acura! Have they always been that low? How is there such a huge discrepancy with Honda?
Old 06-04-08 | 01:33 PM
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ouch. that hurts poor quality and some of their cars are not selling as well, seeing they are all pretty old models, what a shame.
Old 06-04-08 | 01:39 PM
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Looks like the LS is still on top in spite of the "wind noise problem" experienced by some.
The LS also scored 99 out of 100, the highest of all cars in the latest Consumer Reports ranking of the Most Satisfying Car survey. Good show
Old 06-04-08 | 01:45 PM
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porsche as been making the same car for the past 20 years...of course they are always on top

and yes, this is a slip for lexus. i hope they can regain their ground for next year. congrats to mercedes who seem to be taking this much more seriously than bmw
Old 06-04-08 | 02:10 PM
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Originally Posted by Gojirra99
Looks like the LS is still on top in spite of the "wind noise problem" experienced by some.
The LS also scored 99 out of 100, the highest of all cars in the latest Consumer Reports ranking of the Most Satisfying Car survey. Good show
LS did score that 99 in CR. But if you look at the charts it is the most recent model that got a black circle. Even the older ones didn't issues that are now starting to creep in. Of course, the boards here can round out the slip for Lexus. MB's improvement is also noteworthy. They still have a huge quality issue IMO but I have been hearing some stories of improvement. Before anyone posts about their neighbor, uncle, gf, total stranger, dog's experience with their new MB I am talking about larger trends. And it comes from declining reserves being needed for warranty issues at the corporate level. Of course, it could mean they just don't fix it but I am willing to give them the benefit of the doubt.
Old 06-04-08 | 02:16 PM
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Originally Posted by GSteg
I dont really care for these initial quality surveys unless you plan to own your car for 90 days or less. Quality issues may be year dependent too. First year cars still needs to have their problems worked out.
Agreed, I always found the IQS silly.
Old 06-04-08 | 03:30 PM
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Interesting results. Looks like BMW needs a little more catching up to do in terms of quality.

.
Old 06-04-08 | 03:59 PM
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Entry premium car:
Winner: Infiniti EX-Series
Runners-up: Infiniti G-Series, Acura TSX, Volvo S40
For real!!?? lol



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