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Old 02-16-09, 02:18 PM
  #16  
jolex
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Lexus dealer here only loans now for warranty work... no more loaners for oil changes!! Acura still loans car for oil changes here for the wife's car!
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Old 02-16-09, 05:29 PM
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Johnny Rad
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Another example of things getting tight, me thinks.

Yeah, they started pushing the gas fill-ups around here, too.

If the loaner perk disappears, it's a major loss in my opinion. If the other manufacturers / dealers drop loaners, it'll be easier for Lexus to follow-suit. However, one could (should?!) argue that it makes their loaner service that much more of an incentive to buy from them.
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Old 02-16-09, 07:04 PM
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Moved here. Seach under loaners in the title and you will find many similar threads
 
Old 02-16-09, 07:50 PM
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I8ABMR
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WOW!! That sucks. I get a choice of the ES, IS, or RX
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Old 02-16-09, 08:29 PM
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Originally Posted by I8ABMR
WOW!! That sucks. I get a choice of the ES, IS, or RX
Same...and I am only 21! Never been given anything other than a Lexus loaner.
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Old 02-16-09, 08:32 PM
  #21  
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As of late Lexus had IS-F loaners for VIP customers at certain dealers
 
Old 02-16-09, 08:46 PM
  #22  
SLegacy99
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Weird, I thought that they always wanted to put you in Lexuses so that you buy a new one. We've always gotten RXs and ESs.
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Old 02-17-09, 06:39 AM
  #23  
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I have always got a low mileage Lexus model as a loaner every time I bring my car in for service in my 6+ years as a Lexus owner, they are RX & ES, but also got an IS250 once.
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Old 02-17-09, 07:38 AM
  #24  
tex2670
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Originally Posted by mwbuck
Is it because I usually drop my car off around 9am and all the loaners are gone?
Maybe--that would surprise me, though. If you got there at 11am on a Monday, I could see it. I'd ask your SA about it.

I see you are in PA--if you are in the SE area, I can tell you from personal experiance that Chester Springs (IS's, ES's and RX's) and Thompson (RX's) have a big fleet of Lexus loaners. Chester Springs will even let me specify which of those 3 I want. I know Wilkie customers that have received a Lexus loaner too. I had an '09 RX from Chester Springs last week--they came to my office and dropped it off. The work wasn't done by the end of the day, and they told me to keep it overnight.
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Old 02-17-09, 08:34 AM
  #25  
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Originally Posted by SLegacy99
Weird, I thought that they always wanted to put you in Lexuses so that you buy a new one. We've always gotten RXs and ESs.
That's the exact line I was told when I made both of my purchases but from '02 to '06 driving the IS and GX I never received a Lexus loaner from Seattle or Bellevue even when we had scheduled one.
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Old 02-17-09, 09:13 AM
  #26  
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Originally Posted by mwbuck
What's the deal with the Lexus Loaners? I never get one. They always put me in an enterprise rental even though I request a loaner. I'm driving a Chevy Aveo today while my GX is in for warranty work - yes, a Chevy Aveo.

I've gotten a Lexus loaner only one time and that was back in 2005. I even switched dealers, today was my first time at the new one and they still put me in an Enterprise rental. What gives? Is it because I usually drop my car off around 9am and all the loaners are gone? I could see that happening on a busy Saturday but today is Tuesday. What gives?
Always get Lexus Loners. Never heard of rentals at Lexus dealerships. Might just be your market. I am in DFW area so...
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Old 02-17-09, 09:23 AM
  #27  
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Originally Posted by Booyah
We hace X3's and 328's as loaners! We dont want to temp anyone with 335's...lol
A friend was given a 745i loaner when she took her 3 series convert for service.
It worked b/c she ended up trading that 3 and leasing the 7.

Back on topic, I call my dealer and check to see if loaners are available and have always gotten one.

Don't feel bad. I've gotten a "C"avalier when I took my old s class for service....and this is the place that I bought it from
2nd time around, I just told them to pick me up and drop me off.
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Old 02-17-09, 09:39 AM
  #28  
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Originally Posted by bursond
Always get Lexus Loners. Never heard of rentals at Lexus dealerships. Might just be your market. I am in DFW area so...
Seattle uses enterprise too. After we specifically requested a loaner which they confirmed, they tried to give my wife a mini van rental from enterprise. She said f-you and left and that was it for us at Seattle.
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Old 02-17-09, 10:06 AM
  #29  
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I took my SC3 in for body work, and got a '08 RX350 for 2 weeks!
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Old 02-17-09, 04:28 PM
  #30  
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Originally Posted by I8ABMR
WOW!! That sucks. I get a choice of the ES, IS, or RX
Same here. No mention of gas fillups at the last service either. We'll see when I hit 20K what happens next.
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