Little gifts from Lexus dealers when you pick up your car after maintainence service

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07-10-09, 01:00 AM

#31

felixsc300

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I get nothing from my two dealerships (Lexuses of Serramonte and Sacramento). I'm moving to Canada. Or Japan!

I agree with mmarshall though, the best gift is to get the job done correctly.

07-10-09, 01:08 AM

#32

iKenn

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WOW, and i thought the free mint I got was the bomb...

At sewell Lexus(10 mins away from me), you get to pick a cookie or a chocolate mint when you pay for your service. And they lost my car twice... first, I thought the cookie was because I had to wait 10 mins for them to find my car. HA

07-10-09, 02:39 AM

#33

CK6Speed

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I once got a free bottle of water from the cashier because they called to say my car was ready, but forgot they had it at their 2nd service lot so I had to wait another 30 minutes.

07-10-09, 02:49 PM

#34

huddleston

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Quote:

Originally Posted by romeo291

We get cookies, haha

same here.

07-10-09, 02:54 PM

#35

IS-SV

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Quote:

Originally Posted by CK6Speed

I once got a free bottle of water from the cashier because they called to say my car was ready, but forgot they had it at their 2nd service lot so I had to wait another 30 minutes.

That's the best they could do? Not impressed.

07-10-09, 03:04 PM

#36

kit cat

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Quote:

Originally Posted by Dave600hL

I got the F FOB after buying the car. But not even after a service, sometimes I am in there just for a car wash and they give away stuff. I can't even remember half the stuff they have given to my wife the kids and I.

I want the IS-F mascot teddy bear for my 2 year daughter, but I don't think they are going to give away something that is worth $400!

I may just end up buying it.

Netz Toyota always gave me free stuff.... My favorite is an Altezza RS200 ChoroQ I got when I just asked for a catalog

But I think it's a Japan thing.

07-10-09, 04:09 PM

#37

Dave600hL

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Quote:

Originally Posted by Coco-bun

Netz Toyota always gave me free stuff.... My favorite is an Altezza RS200 ChoroQ I got when I just asked for a catalog

But I think it's a Japan thing.

Yeah, giving little presents is a way of life here.

Some of the great stuff the dealers come up with here is incredible!

07-10-09, 06:08 PM

#38

Gojirra99

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Quote:

Originally Posted by IS-SV

That's the best they could do? Not impressed.

Yeah, & he could have drank several bottles of juices or coffee during his 30 minutes wait in their lounge anyway, so a bottle of water is nothing ...

07-11-09, 03:34 AM

#39

whoster

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South Bay Lexus Service Center (separate location from the dealership) has lots of cookies, pastries, teas and coffees, don't remember what else... but I don't recall getting gifts like a pen or a pen pad..

07-11-09, 06:00 AM

#40

ecr527

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I've never gotten anything after service. They do have free muffins, croissants and cappucinos in the "guest" lounge.

I guess I can't really complain. I went into a Kia dealership the other day and my friend bought a car and they didn't even offer us a soda or anything. They didn't even have a showroom, as all of the cars were outside. Nothing inside.

07-11-09, 08:12 AM

#41

tex2670

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I get a hefty AmEx bill.

Last edited by bitkahuna; 07-11-09 at 08:59 AM.

07-11-09, 08:57 AM

#42

bitkahuna

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Quote:

Originally Posted by Gojirra99

... both times after they're done, they left a complimentary newspaper in my car, but that's it.

... they would give me a pen as a gift, nice but not expensive pens.

... There's a cheap calculator inside LOL, with a writting pad, but no pen

so... you got gifts, but you don't seem to like them, so what WOULD you like?

and either way, you're paying for them anyway.

07-11-09, 10:46 AM

#43

Gojirra99

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Quote:

Originally Posted by bitkahuna

so... you got gifts, but you don't seem to like them, so what WOULD you like?

Actually, I like the pens they gave me, good quality pens I would clip on my shirt, but non-expensive, and I don't expect them to be

Quote:

Originally Posted by bitkahuna

and either way, you're paying for them anyway.

Yeah, but you can see from my original post that one of the dealerships seem to be a little more generous than the other, even though they don't charge a higher hourly rate for their services. A good pen or a cheap calculator with pad cost more than a newspaper right ? That's why I started this thread, just curious to see what different dealerships do.

Last edited by Gojirra99; 07-11-09 at 10:56 AM.