Toyota Begins Interim Notification to Owners Regarding Future Voluntary Safety Recall
09-30-09, 07:52 AM
#108
Lexus Test Driver
09-30-09, 08:11 AM
#110
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How can a voluntary recall that will cost over 100 million be "cost cutting"???
09-30-09, 08:14 AM
#111
“NHTSA investigators determined that a rubber all-weather floor mat found in the wreckage was slightly longer than the mat that belonged in the vehicle, something that could have snared or covered the accelerator pedal.”
09-30-09, 08:31 AM
#113
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09-30-09, 08:38 AM
#114
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09-30-09, 08:47 AM
#115
Driver
This only applies to people with all weather floor matts, not the carpeted ones!!!!
I just want to give a brief explanation of what is going on, although many of you have hit the key points already. The crash everybody is reading about is due to an incorrect floor matt being installed in the car. We all know that floor matts are model specific, let me reiterate there is nothing wrong with the floor matts in your lexus. Lexus will be sending a letter to each owner explaining what steps to take if you are concerned, dealers have been advised to instruct customers: If they they feel unsafe to remove the floor matt from the drivers side, and to call the 1800 25 LEXUS customer relations department if they have any questions. Let me also remind you that lexus has never had a federally mandated recall, all recalls performed by toyota/lexus are pre-emptive.
Please use common sense when deciding to complain/raise hell in your local service dept.
This only applies to people with all weather floor matts, not the carpeted ones!!!!
I just want to give a brief explanation of what is going on, although many of you have hit the key points already. The crash everybody is reading about is due to an incorrect floor matt being installed in the car. We all know that floor matts are model specific, let me reiterate there is nothing wrong with the floor matts in your lexus. Lexus will be sending a letter to each owner explaining what steps to take if you are concerned, dealers have been advised to instruct customers: If they they feel unsafe to remove the floor matt from the drivers side, and to call the 1800 25 LEXUS customer relations department if they have any questions. Let me also remind you that lexus has never had a federally mandated recall, all recalls performed by toyota/lexus are pre-emptive.
Please use common sense when deciding to complain/raise hell in your local service dept.
This only applies to people with all weather floor matts, not the carpeted ones!!!!
Last edited by lexus ASM; 09-30-09 at 08:50 AM.
09-30-09, 09:39 AM
#117
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This only applies to people with all weather floor matts, not the carpeted ones!!!!
I just want to give a brief explanation of what is going on, although many of you have hit the key points already. The crash everybody is reading about is due to an incorrect floor matt being installed in the car. We all know that floor matts are model specific, let me reiterate there is nothing wrong with the floor matts in your lexus. Lexus will be sending a letter to each owner explaining what steps to take if you are concerned, dealers have been advised to instruct customers: If they they feel unsafe to remove the floor matt from the drivers side, and to call the 1800 25 LEXUS customer relations department if they have any questions. Let me also remind you that lexus has never had a federally mandated recall, all recalls performed by toyota/lexus are pre-emptive.
Please use common sense when deciding to complain/raise hell in your local service dept.
This only applies to people with all weather floor matts, not the carpeted ones!!!!
I just want to give a brief explanation of what is going on, although many of you have hit the key points already. The crash everybody is reading about is due to an incorrect floor matt being installed in the car. We all know that floor matts are model specific, let me reiterate there is nothing wrong with the floor matts in your lexus. Lexus will be sending a letter to each owner explaining what steps to take if you are concerned, dealers have been advised to instruct customers: If they they feel unsafe to remove the floor matt from the drivers side, and to call the 1800 25 LEXUS customer relations department if they have any questions. Let me also remind you that lexus has never had a federally mandated recall, all recalls performed by toyota/lexus are pre-emptive.
Please use common sense when deciding to complain/raise hell in your local service dept.
This only applies to people with all weather floor matts, not the carpeted ones!!!!
09-30-09, 09:49 AM
#118
Lexus Test Driver
It doesnt, as far as I know, its for all floor mats. The problem is the the little notch on those mats, most mats dont have that notch on top. If the mats are not position properly, that notch can get stuck underneath or on top of the gas pedal.
09-30-09, 10:17 AM
#119
I've had the Lexus All Weather floormats installed, by themselves on the supplied hooks, for two years with no problems. Don't even come close to the gas pedal. Again, it is just pure common sense to install something as designed. That's why I change my own oil. I wonder how many mechanics, even at dealers, actually change BOTH O rings and torque the plug and housing to each specified setting at each oil change. Then who's to blame when the housing leaks or threads galled? Guess we'd get a recall. I do believe it will tarnish Toyota/Lexus reputation for what is effectively a dealer's mistake for installing the wrong mat.
09-30-09, 10:20 AM
#120
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