View Poll Results: How much does the dealership and dealership service experience matter to you?
High priority for me and even has affected a vehicle buying decision
15
83.33%
Indifferent, dealer service and looks etc is great if good, doesn't matter if bad
0
0%
Low Priority for me, could care less, no impact on vehicle buying
0
0%
Whatever is cheapest works for me
3
16.67%
Voters: 18. You may not vote on this poll
1SICKBLOG: Real Deal Dealerships and Dealer****s
10-05-09, 04:49 PM
#16
Makes a huge difference. Every aspect of the dealer's operation is a reflection of the brand to the customer. My local Lexus dealer seemed burdened by my request to price a part, and weren't too eager to get me the information. I waited 20 minutes at the parts counter at the Toyota dealer before anyone spoke to me. Went to go get in my car afterwords and a salesman in a Corolla make sure to let me know he wasn't pleased with where I had parked even though I was clearly on my way out. Makes me feel nice and welcome.
10-05-09, 04:58 PM
#17
Lexus Fanatic
Like most things, total value is important. By that I mean the right combination of pricing and decent service is important. Lexus is hard to beat from a pure service standpoint.
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DaveGS4
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