Jaguar & Mercury Top JD Powers Sales Satisfaction Survey
#31
Lexus Fanatic
Originally Posted by Joeb427
Mike, I don't know when Lincoln stopped selling the Town Car to the public but in my area in the past few years,I haven't seen many Town Cars other than for commercial car services.
You just proved my point.....you can't sell what you don't PRODUCE. The reason WHY you haven't seen many newer Town cars is that when the MKS debuted, Town Car availability, like the Grand Marquis, became restricted to fleet buyers and special-orders, despite the fact that the car was selling well and there was no need for restrictions....it was very popular as it was, despite the fact that there was no AWD option like on the MKS. And, to boot, the MKS's first-year reliability record, according to Consumer Reports, has been poor......notably worse then that of the Town Car.
Mercury accomplished only one thing by restricting the supply of new Town Cars.......driving up demand for, and the price of USED ones.
Despite the good press that the new LaCrosse is getting, I'm afraid that Buick is going to screw up too, if they drop the Lucerne or restrict its sales, currently their most traditional product (and quite popular).
#32
Lexus Fanatic
#33
Lexus Fanatic
iTrader: (1)
Aviator had different engine, front suspension parts, steering parts than both the Explorer and Mountaineer and was more capable in terms of acceleration, handling and steering, (fuel economy sucked). It was a pretty nice truck but most people viewed it as an overpriced Explorer. I think the doors were the only shared body parts.
I can swear I heard or read that the Aviator did have those two items.
I never liked the exterior styling of the Mountaineer.
#34
Lexus Fanatic
Sweet engine too, not fuel efficient.
#36
Lexus Fanatic
Honestly I was disappointed when they dropped the Aviator, but the typical buyer of SUVs was not sophisticated enough to appreciate it and the price was too high. The MKZ/X or whatever the alphabet soup version of the Edge SUV has sold poorly too, so much for skilled product marketing.
#37
Lexus Fanatic
I don't know if you will agree with me on this or not, but, to me, the Aviator flopped because, while a nice luxury SUV in terms of trim and equipment, it appeared to be, style-wise, a strongly downsized Navigator for only slightly less money......in other words, overpriced for what it delivered.
#38
Lexus Fanatic
I don't know if you will agree with me on this or not, but, to me, the Aviator flopped because, while a nice luxury SUV in terms of trim and equipment, it appeared to be, style-wise, essentially a clearly downsized Navigator for only slightly less money......in other words, it was overpriced for what it delivered.
Here's my perspective and others in the industry (it's actually simpler and worse):
To most people the Aviator looked like a badge-engineeried fancy Ford Explorer and didn't seem to be worth the premium pricing.
I mentioned the premium real hardware earlier but the typical buyer could care less. And I think Lincoln regrets using the exact same roof and doors of the Ford Explorer which made it look almost identical to the Ford version.
#39
Lexus Fanatic
#41
Lexus Test Driver
Back to the subject of dealer's buying experience. I was looking at a MKS last year and I was treated very nice by the Lincoln Mercury dealer. They got me a cup of coffee and let me look around without folllowing me around everywhere, I hate it when they do that. In the end, it takes more than the buying experience to get me to buy a Lincoln.
#42
Lexus Fanatic
To most people the Aviator looked like a badge-engineeried fancy Ford Explorer and didn't seem to be worth the premium pricing.
I mentioned the premium real hardware earlier but the typical buyer could care less. And I think Lincoln regrets using the exact same roof and doors of the Ford Explorer which made it look almost identical to the Ford version.
I mentioned the premium real hardware earlier but the typical buyer could care less. And I think Lincoln regrets using the exact same roof and doors of the Ford Explorer which made it look almost identical to the Ford version.
Aviator:
Mountaineer:
Of course, it makes sense from a marketing standpoint, and, in general, is that way that American companies often work. So, in other words, I knew that the Aviator was the Navigator's little brother, but didn't know it had that much in common with the Explorer/Mountaineer. It looked much more like a mini-Navigator.
#43
Lexus Fanatic
Well, you got me on that one, at least partially. I knew that the Mountaineer, of course, was derived from the Explorer (the resemblance is obvious). But, now that you mention it, the Aviator, though with a different front end and interior, DOES appear to also have come from the basic Explorer platform. At first, I didn't quite remember it that way.
But in short you were right on the most important reason it failed, it was over-priced.
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