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2009 JD Power Customer Retention Study

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Old 12-14-09, 12:37 PM
  #46  
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Originally Posted by IS-SV
You guys bring up some good points about Infiniti that I never thought of. And they are down there in some real sad company/brands with low retention scores.
Whats amazing is Porsche's scores might rise since they have expanded not just into SUVs but now into a sedan.
 
Old 12-14-09, 12:59 PM
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Orzel
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Originally Posted by 1SICKLEX


If the buyer sees or sits in a new Maxima/Murano, more confusion sets in.
Exactly the case. When we went shopping for an RX replacement, and not at all liking the new RX, we shopped Infiniti, then went to Nissan - why should I pay the premium for an EX when I can get a Murano with essentially the same interior, same V6, better fuel mileage, and just as quiet. So, we got the Murano, and haven't regretted it one bit. I like Infiniti, but, not that much more! Sad too, as the G is an awesome car, and the EX has a lot of interesting features, but not worth the extra $'s. Now if Nissan put an AWD system in the Maxima, they would have some serious competition!
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Old 12-15-09, 08:19 AM
  #48  
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Originally Posted by Orzel
Exactly the case. When we went shopping for an RX replacement, and not at all liking the new RX, we shopped Infiniti, then went to Nissan - why should I pay the premium for an EX when I can get a Murano with essentially the same interior, same V6, better fuel mileage, and just as quiet. So, we got the Murano, and haven't regretted it one bit. I like Infiniti, but, not that much more! Sad too, as the G is an awesome car, and the EX has a lot of interesting features, but not worth the extra $'s. Now if Nissan put an AWD system in the Maxima, they would have some serious competition!

Exactly. I would love to see an AWD Maxima.
 
Old 12-15-09, 08:28 AM
  #49  
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Originally Posted by 1SICKLEX

Exactly. I would love to see an AWD Maxima.
The Maxima is pretty expensive full equipped.
In fact I've read in some auto article that a fully equipped Maxima is very close in cost to a G37 with the same equipment.
An AWD model will bring a Maxima even closer if that article was true.I haven't checked the cost of a loaded Maxima,though.
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Old 12-15-09, 08:45 AM
  #50  
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Originally Posted by Joeb427
The Maxima is pretty expensive full equipped.
In fact I've read in some auto article that a fully equipped Maxima is very close in cost to a G37 with the same equipment.
An AWD model will bring a Maxima even closer if that article was true.I haven't checked the cost of a loaded Maxima,though.
Loaded it is around 38-39k. G37 loaded is around 43-44k. No one pays MSRP. The Maxima offers items the G37 doesn't and vice versa. Both offer 0% financing.

To me the G37 advantages are clearly more power, sportier handling, dealer service. To me the Maxima looks tons better, offers the same refinement/interior look, marginally slower, with a bigger interior.
 
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