J. D. Power & Associates 2011 Vehicle Dependability Study(Updated,Page3)
03-19-11, 10:04 AM
#62
Lexus Fanatic
iTrader: (20)
another way to look at it...
if a brand is getting say 160 defects per 100 cars, that's only 1.6 defects or between 1 and 2. that's NOT MUCH and certainly hardly any different than 130 defects per hundred or 200 defects per 100.
so i see the data as showing there ain't a whole hell of a lot of difference between most of the brands in terms of vehicle dependability, and as was mentioned, are we talking vehicle break down (can't drive) or an annoying sound in the cabin?
if they score the same, then the study is pretty worthless.
so i see the data as showing there ain't a whole hell of a lot of difference between most of the brands in terms of vehicle dependability, and as was mentioned, are we talking vehicle break down (can't drive) or an annoying sound in the cabin?
if they score the same, then the study is pretty worthless.
03-19-11, 10:11 AM
#63
Lexus Fanatic
iTrader: (20)
http://www.consumerreports.org/cro/c...ity-faq_ov.htm
it's a good disclosure, but full of holes. for example, they say a typical sample size per model is 200-400 responses. that ain't much.
03-19-11, 11:20 AM
#65
Lexus Champion
if a brand is getting say 160 defects per 100 cars, that's only 1.6 defects or between 1 and 2. that's NOT MUCH and certainly hardly any different than 130 defects per hundred or 200 defects per 100.
so i see the data as showing there ain't a whole hell of a lot of difference between most of the brands in terms of vehicle dependability, and as was mentioned, are we talking vehicle break down (can't drive) or an annoying sound in the cabin? if they score the same, then the study is pretty worthless.
so i see the data as showing there ain't a whole hell of a lot of difference between most of the brands in terms of vehicle dependability, and as was mentioned, are we talking vehicle break down (can't drive) or an annoying sound in the cabin?
if they score the same, then the study is pretty worthless.Keep in mind that there will be a significant variance between individual vehicles that are sampled. One vehicle may have zero issues while another (like my X5
) might have 10. So across the entire sample size the difference between 130 and 200 defects is very significant.I'd also disagree that including the "lesser" problems should make the study worthless. None of my issues have left me in total breakdown or even limp mode, but in an $80K vehicle I shouldn't be dealing with an insufficient battery, a bumper that's clips can't hold it, 2 EGR valve replacements, an amp replacement, urea delivery issues, etc, etc.
In their other evaluations they do break it down by vehicle part and list, independently, things like powertrain, interior/exterior, electronics, etc.
None of these reports should ever be viewed as conclusive, but they do, when combined with all the information available, help provide a base for making your decisions when purchasing a vehicle. There is zero excuse in the internet age to not have your eyes wide open when choosing a vehicle.
03-19-11, 11:38 AM
#66
Disagree Paul.
Keep in mind that there will be a significant variance between individual vehicles that are sampled. One vehicle may have zero issues while another (like my X5 ) might have 10. So across the entire sample size the difference between 130 and 200 defects is very significant.
I'd also disagree that including the "lesser" problems should make the study worthless. None of my issues have left me in total breakdown or even limp mode, but in an $80K vehicle I shouldn't be dealing with an insufficient battery, a bumper that's clips can't hold it, 2 EGR valve replacements, an amp replacement, urea delivery issues, etc, etc.
In their other evaluations they do break it down by vehicle part and list, independently, things like powertrain, interior/exterior, electronics, etc.
None of these reports should ever be viewed as conclusive, but they do, when combined with all the information available, help provide a base for making your decisions when purchasing a vehicle. There is zero excuse in the internet age to not have your eyes wide open when choosing a vehicle.
Keep in mind that there will be a significant variance between individual vehicles that are sampled. One vehicle may have zero issues while another (like my X5
) might have 10. So across the entire sample size the difference between 130 and 200 defects is very significant.I'd also disagree that including the "lesser" problems should make the study worthless. None of my issues have left me in total breakdown or even limp mode, but in an $80K vehicle I shouldn't be dealing with an insufficient battery, a bumper that's clips can't hold it, 2 EGR valve replacements, an amp replacement, urea delivery issues, etc, etc.
In their other evaluations they do break it down by vehicle part and list, independently, things like powertrain, interior/exterior, electronics, etc.
None of these reports should ever be viewed as conclusive, but they do, when combined with all the information available, help provide a base for making your decisions when purchasing a vehicle. There is zero excuse in the internet age to not have your eyes wide open when choosing a vehicle.
03-20-11, 08:20 AM
#67
Lexus Fanatic
iTrader: (20)
Keep in mind that there will be a significant variance between individual vehicles that are sampled. One vehicle may have zero issues while another (like my X5 ) might have 10. So across the entire sample size the difference between 130 and 200 defects is very significant.
) might have 10. So across the entire sample size the difference between 130 and 200 defects is very significant.
I'd also disagree that including the "lesser" problems should make the study worthless. None of my issues have left me in total breakdown or even limp mode, but in an $80K vehicle I shouldn't be dealing with an insufficient battery, a bumper that's clips can't hold it, 2 EGR valve replacements, an amp replacement, urea delivery issues, etc, etc.
None of these reports should ever be viewed as conclusive, but they do, when combined with all the information available, help provide a base for making your decisions when purchasing a vehicle. There is zero excuse in the internet age to not have your eyes wide open when choosing a vehicle.
03-20-11, 10:26 PM
#68
Lexus Test Driver
One possible explanation (though it is, admittedly, some speculation on my part), is that many younger Scion owners, especially with the tC, tend to "slam" and customize their vehicles, using aftermarket parts, even though Scion offers a long line of factory/dealer-approved custom parts. As a result, they sometimes end up having problems with the vehicle, due to the aftermarket or non-standard parts, that the factory warranty won't cover, so then they grumble and complain. 
It is truly a diservice more noise isn't made in these reports about WHO drives the cars and how is influences the final tallies.
02-08-12, 05:50 AM
#69
Lead Lap
Thread Starter
Updated Again
Not quite, according to J.D. Power and Associates' 2011 Vehicle Dependability Study, but Acura holds its own compared to the industry overall.
J.D. Power's Vehicle Dependability Study measures problems experienced by owners during the 3rd year of ownership, and in the 2011 results Lexus ranked 2nd (behind Lincoln) out of 34 brands with 109 problems per 100 vehicles. Acura came in 6th with 123 problems, well below the industry average of 151. Luxury brands that had more problems than the industry average included Audi, BMW, Land Rover and Volvo.
Lexus and Acura vehicles were among the best in different luxury categories. The Lexus ES 350 ranked 2nd among entry premium cars, and the Acura TL and TSX tied for 3rd. The Acura RL was the most reliable midsize premium car, and the Lexus GS was 3rd in that category. The Lexus RX and GX 470 were the 2 most reliable midsize premium SUVs.
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