Dealership employee caught on camera searching customers car
09-04-11, 12:58 AM
#1
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Dealership employee caught on camera searching customers car
This was video was taken with a sound activated camera placed on the dash board.
It recorded the events that took place while the car was being serviced at:
Berman Infiniti on Hooker street in Downtown Chicago, Illinois
It captured one of the employees probing the center console of a customers car. he stopped his search after another worker warned him about the camera.
This video was presented to the Sales and Service manager.
They found nothing wrong with the employees behaviour.
To add insult to injury, they defended the employee by saying the only thing he was guilty of was being curious.
This person is still employed there.
http://www.youtube.com/watch?v=mykLplQ3pNU
Nissan Consumer affairs has been notified, I will pass on any updates.
It recorded the events that took place while the car was being serviced at:
Berman Infiniti on Hooker street in Downtown Chicago, Illinois
It captured one of the employees probing the center console of a customers car. he stopped his search after another worker warned him about the camera.
This video was presented to the Sales and Service manager.
They found nothing wrong with the employees behaviour.
To add insult to injury, they defended the employee by saying the only thing he was guilty of was being curious.
This person is still employed there.
http://www.youtube.com/watch?v=mykLplQ3pNU
Nissan Consumer affairs has been notified, I will pass on any updates.
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09-04-11, 09:05 AM
#9
Lexus Champion
One of my pre-service rituals with either car, no matter which dealer, is to remove anything of any value from the glove compartment, console, trunk and door pockets prior to dropping off the car. Always have done it and always will.
09-04-11, 09:19 AM
#10
Well the interesting thing was the dude told him "It's recording you so be careful". That can be taken in many different ways ie:
1. Be careful, treat the car well, because the owner will know.
2. You can't take anything from this one, the owner will know.
1. Be careful, treat the car well, because the owner will know.
2. You can't take anything from this one, the owner will know.
09-04-11, 04:30 PM
#14
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Video makes me laugh cause it reminds me of how much I hated being a tech, but having worked on cars for years, and with all the getting in and out of cars, even if he opened the center console, it looks more like a reflex then him actual opening and looking, I have done that a bunch of times, and I have seen some items of value in peoples cars but never took anything.
Honestly just looks like a customer who has been burned by dealers before for whatever reason and now he is super paranoid
Honestly just looks like a customer who has been burned by dealers before for whatever reason and now he is super paranoid
09-04-11, 04:33 PM
#15
This was video was taken with a sound activated camera placed on the dash board.
It recorded the events that took place while the car was being serviced at:
Berman Infiniti on Hooker street in Downtown Chicago, Illinois
It captured one of the employees probing the center console of a customers car. he stopped his search after another worker warned him about the camera.
This video was presented to the Sales and Service manager.
They found nothing wrong with the employees behaviour.
To add insult to injury, they defended the employee by saying the only thing he was guilty of was being curious.
This person is still employed there.
http://www.youtube.com/watch?v=mykLplQ3pNU
Nissan Consumer affairs has been notified, I will pass on any updates.
It recorded the events that took place while the car was being serviced at:
Berman Infiniti on Hooker street in Downtown Chicago, Illinois
It captured one of the employees probing the center console of a customers car. he stopped his search after another worker warned him about the camera.
This video was presented to the Sales and Service manager.
They found nothing wrong with the employees behaviour.
To add insult to injury, they defended the employee by saying the only thing he was guilty of was being curious.
This person is still employed there.
http://www.youtube.com/watch?v=mykLplQ3pNU
Nissan Consumer affairs has been notified, I will pass on any updates.
he did nothing wrong at all.