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Lexus Adds Tech Specialists to Dealerships

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Old 04-16-16 | 02:14 PM
  #16  
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mmarshall
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Originally Posted by LexsCTJill
Sadly, a vehicles infotainment system should be easy enough that a customer does not need this. Sadly, the remote touch is not very good compared to a easy to use touchscreen. Toyota should offer Carplay in their cars at this point.
When you bought your Corolla and picked it up, were you able to figure out everything on the screen yourself, or did you need one of the Toyota-reps there to help you through it? I was able to partly figure out the Buick Intellink system...not all of it. The Corolla, though, by my guess, probably does not have a very complex system by Toyota standards.
Old 04-16-16 | 02:30 PM
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This is 4 years old...
Old 04-16-16 | 06:39 PM
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Well, it was almost 4 years ago that I bought my '13 GS F-Sport and there was no tech specialist around at that time to help me master all the settings.
Old 04-16-16 | 07:21 PM
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I bought my RX and IS in October 2013 and they had the specialist then but I don't know for how long.
Old 04-17-16 | 11:03 AM
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I had a Lexus "Technology/Delivery Specialist" (title on his business card) sit down with me after I purchased my car.

He tabbed out all of the "important" or most-used functions in my manual and went over these with me; setup my Enform account right then and there; explained service connect and what it does; loaded applicable apps on my phone and showed me how to use them; synced my phone to the car and showed my how to stream music; and generally answered any questions I had about the car's features, including setting up everything I wanted.

Very helpful and knowledgable versus the old days of salesman doing this with hit or miss knowledge, at least at the level needed.
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