Toyota Tops, Ford Bottoms Out in Latest Consumer Reports Reliability Survey
10-29-12, 12:13 PM
#1
Toyota Tops, Ford Bottoms Out in Latest Consumer Reports Reliability Survey
Ford has dropped to the near-bottom of the latest Consumer Reports reliability survey, while Toyota’s Scion division takes the top spot.
Out of the 28 brands listed, Ford takes the 27th spot, while its Lincoln division comes in at 26. MyFord Touch, along with MyLincoln Touch have been cited as being the major setbacks faced by Ford, along with the brand’s new dual-clutch PowerShift transmission that has been fitted into many of Ford’s small cars. Along with these issues, the V8 powered Mustang has dropped below the average reliability level, and the EcoBoost lineup of engines reliability is also not recommended.
On the other end of the spectrum, the top five spots were claimed by Japanese automakers, with the top three all coming from Toyota. Scion took top honors, followed by Toyota, then Lexus, and rounded out by Mazda in fourth and Subaru in fifth. Out of 27 vehicles in Toyota’s lineup, 16 earned the highest rating possible in the survey.
Audi is creeping up the ranks, placing in at eighth, representing the top German automaker on the list, even beating some some Asian companies such as Kia and Nissan.
General Motor’s Cadillac division is the highest ranked domestic automaker on the list, finding itself in the eleventh spot, with GMC coming in at twelfth and Chevy at fifteenth, all moving up from last year. GM was the only domestic automaker to gain any position, as Chrysler, Jeep, and Dodge, along with Ford, all moved down the reliability list.
Compared to five years ago, Consumer Reports auto test director Jake Fisher says that the problems in our vehicles are mostly electronic based, where as they used to be engine, transmission or vehicle hardware issues.
The data used in this reliability study is collected from Consumer Reports subscribers, and asks them to list any serious problems they’ve had with their vehicles in the prior 12 months. Over 800,000 responses came in that covered 1.2 million vehicles from the 2010 to 2012 model years.
Out of the 28 brands listed, Ford takes the 27th spot, while its Lincoln division comes in at 26. MyFord Touch, along with MyLincoln Touch have been cited as being the major setbacks faced by Ford, along with the brand’s new dual-clutch PowerShift transmission that has been fitted into many of Ford’s small cars. Along with these issues, the V8 powered Mustang has dropped below the average reliability level, and the EcoBoost lineup of engines reliability is also not recommended.
On the other end of the spectrum, the top five spots were claimed by Japanese automakers, with the top three all coming from Toyota. Scion took top honors, followed by Toyota, then Lexus, and rounded out by Mazda in fourth and Subaru in fifth. Out of 27 vehicles in Toyota’s lineup, 16 earned the highest rating possible in the survey.
Audi is creeping up the ranks, placing in at eighth, representing the top German automaker on the list, even beating some some Asian companies such as Kia and Nissan.
General Motor’s Cadillac division is the highest ranked domestic automaker on the list, finding itself in the eleventh spot, with GMC coming in at twelfth and Chevy at fifteenth, all moving up from last year. GM was the only domestic automaker to gain any position, as Chrysler, Jeep, and Dodge, along with Ford, all moved down the reliability list.
Compared to five years ago, Consumer Reports auto test director Jake Fisher says that the problems in our vehicles are mostly electronic based, where as they used to be engine, transmission or vehicle hardware issues.
The data used in this reliability study is collected from Consumer Reports subscribers, and asks them to list any serious problems they’ve had with their vehicles in the prior 12 months. Over 800,000 responses came in that covered 1.2 million vehicles from the 2010 to 2012 model years.
10-29-12, 08:55 PM
#3
Their transmissions are the big problem. The MyFordTouch thing is second. These two need a lot of attention.
10-30-12, 12:28 AM
#5
Lexus Test Driver
This is how it's always been and should have been two to three years ago for Toyota/Lexus. Misplaced floormats and the media should not bring down an entire company. Things are back to "normal" in the industry now.
By the way, whatever happened to J.D. Powers? Used to hear about his ratings all over the place but it's like they have fallen off the face of the earth.
By the way, whatever happened to J.D. Powers? Used to hear about his ratings all over the place but it's like they have fallen off the face of the earth.
10-30-12, 01:47 AM
#6
Their engines are great. Ford has built cars with better fit and finish compared to what you found in the early 2000s. Their fit and finish, along with great engines, have been praised.
Their transmissions are the big problem. The MyFordTouch thing is second. These two need a lot of attention.
Their transmissions are the big problem. The MyFordTouch thing is second. These two need a lot of attention.
So, bad transmissions, bad engines, bad electronics = last place.
10-30-12, 04:28 AM
#7
This is how it's always been and should have been two to three years ago for Toyota/Lexus. Misplaced floormats and the media should not bring down an entire company. Things are back to "normal" in the industry now.
By the way, whatever happened to J.D. Powers? Used to hear about his ratings all over the place but it's like they have fallen off the face of the earth.
By the way, whatever happened to J.D. Powers? Used to hear about his ratings all over the place but it's like they have fallen off the face of the earth.
Trending Topics
10-30-12, 05:28 AM
#8
List
1. Scion
2. Toyota
3. Lexus
4. Mazda
5. Subaru
6. Honda
7. Acura
8. Audi
9. Infiniti
10. Kia
11. Cadillac
12. GMC
13. Nissan
14. Mercedes-Benz
15. Chevrolet
16. BMW
17. Hyundai
18. Volkswagen
19. Jeep
20. Volvo
21. Buick
22. Mini
23. Chrysler
24. Dodge
25. Ram
26. Lincoln
27. Ford
28. Jaguar
10-30-12, 07:10 AM
#10
1. Scion
2. Toyota
3. Lexus
4. Mazda
5. Subaru
6. Honda
7. Acura
8. Audi
9. Infiniti
10. Kia
11. Cadillac
12. GMC
13. Nissan
14. Mercedes-Benz
15. Chevrolet
16. BMW
17. Hyundai
18. Volkswagen
19. Jeep
20. Volvo
21. Buick
22. Mini
23. Chrysler
24. Dodge
25. Ram
26. Lincoln
27. Ford
28. Jaguar
10-30-12, 09:31 AM
#11
I have had Mazdas since 1999 and the number of problems I had with them were far less than my toyota/lexus and my friends toyota/honda put together. Plus there was a joy of driving that is not available.
10-30-12, 09:58 AM
#12
that speaks volumes about the differences in quality of the makes and models. They can no longer blame the Vendor suppliers for the quality issues, they passed the units to go in the consumer vehicles.
Had to pick up a big wig from the airport the other day for a business meeting in my LS430. He thought the car and ride was superb and roomy, he asked me what year, I said 05'. he said "no s***t? I was thinking much newer!" he drives a 12" CTS. he didnt say too much about it
Had to pick up a big wig from the airport the other day for a business meeting in my LS430. He thought the car and ride was superb and roomy, he asked me what year, I said 05'. he said "no s***t? I was thinking much newer!" he drives a 12" CTS. he didnt say too much about it
10-30-12, 10:28 AM
#14
Lexus Champion
Join Date: Apr 2011
Location: CA
Posts: 2,010
Likes: 0
Received 0 Likes
on
0 Posts
I'm impressed by how Subaru has risen from barely above average several years ago to near the top under Toyota's supervision. Also impressed by how Mazda rises to near the top after it cuts its tie from Ford. 
10-30-12, 11:08 AM
#15
Lexus Test Driver
