Dealership Employee Totals Customer's Camaro ZL1
01-15-14 | 11:42 AM
#31
Driver School Candidate
Joined: Mar 2012
Posts: 35
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From: CA
The mileage isn't a huge deal IMO, but the multiple owners and being in an accident are legitimate gripes, especially when the dealership told him it was one owner and didn't tell him about the accident.
01-15-14 | 12:39 PM
#33
Super Moderator
Joined: Feb 2007
Posts: 8,110
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From: IL
Exactly my point. The article mentioned the dealership was closed at the time the joyride occurred, so I was trying to figure out how you thought sitting in the waiting room would have prevented this.
01-15-14 | 03:49 PM
#34
Wrecked Camaro ZL1 owner getting new car thanks to GM and different dealer
Wrecked Camaro ZL1 owner getting new car thanks to GM and different dealer
Thanks to a little cooperation from General Motors and Berger Chevrolet, in Grand Rapids, MI, a 2013 Camaro ZL1 is being sent to First State. According to a post on the Camaro5 forums, John Hooper said, "I understand that it will be about two weeks before the insurance check is cut, the old car is paid off, the new car arrives, and a new purchase contract will be signed by my wife and I for the purchase of our new ZL1." Emphasis is his.
There aren't many other specifics on the forums, so we can't say whether it's the dealer's insurance or the Hooper's insurance that are picking up the tab for the wrecked Camaro. As for the newer Camaro, it seems like the Hoopers are being treated like any other purchaser rather than getting special treatment after what they've been through. Whether that's right or not, we'll let you decide. What is clear is that the Hoopers are getting what they wanted - a new ZL1. As car people, we should simply be happy about that.
There aren't many other specifics on the forums, so we can't say whether it's the dealer's insurance or the Hooper's insurance that are picking up the tab for the wrecked Camaro. As for the newer Camaro, it seems like the Hoopers are being treated like any other purchaser rather than getting special treatment after what they've been through. Whether that's right or not, we'll let you decide. What is clear is that the Hoopers are getting what they wanted - a new ZL1. As car people, we should simply be happy about that.
01-15-14 | 03:52 PM
#35
Wrecked Camaro ZL1 owner getting new car thanks to GM and different dealer
01-15-14 | 07:03 PM
#36
Lexus Champion
Joined: Jan 2006
Posts: 3,763
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From: TX
The replacement that he was offered had 34% more miles (13,400 rather than 10,000), was a 2 owner car (so would become a 3 owner car when transferred to Hooper) which can drastically affect resale value, and most importantly, the car had been in an accident (of which the dealership neglected to inform Hooper). There's also more minor stuff like incorrect badges and different options/wheels/tires than Hooper's old car.
The mileage isn't a huge deal IMO, but the multiple owners and being in an accident are legitimate gripes, especially when the dealership told him it was one owner and didn't tell him about the accident.
The mileage isn't a huge deal IMO, but the multiple owners and being in an accident are legitimate gripes, especially when the dealership told him it was one owner and didn't tell him about the accident.
01-15-14 | 07:05 PM
#37
Lexus Champion
Joined: Jan 2006
Posts: 3,763
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From: TX
even then, dealerships are huge, at least in TX. You wouldn't know whether your car is inside or out on ahoy ride.
01-15-14 | 09:30 PM
#38
Lexus Fanatic
Joined: Sep 2007
Posts: 22,608
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From: Waiting for next track day
That's insane!! Reminds me of when Bell Lexus put 642 miles on my car "test driving" then told me they couldn't fix the problem they were trying to diagnose . The manager and SA were taking turns taking the car home at night trying to diagnose the problem. I can only imagine what they were doing. Makes me so angry. These people take liberties with our cars all of the time. We just dont know about it
01-16-14 | 05:20 AM
#39
Lexus Champion
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From: The Woodlands, TX
01-16-14 | 10:10 AM
#40
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From: Virginia/D.C. suburbs
01-16-14 | 12:13 PM
#41
Lexus Champion
Joined: Apr 2007
Posts: 10,144
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From: Southeastern PA
But why is the dealer trying to negotiate a settlement? Wouldn't the dealer's insurance company pay out anyway? Why would the dealer be negotiating a payout, rather than the insurance company? It just doesn't make sense.
01-16-14 | 12:17 PM
#42
Lexus Champion
Joined: Apr 2007
Posts: 10,144
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From: Southeastern PA
If it had been a car with 100 miles that was wrecked, and the dealer offered him a car with 200 miles on it, he can't argue that the value is impacted because it has 100% more mileage than the replaced car.
01-16-14 | 01:45 PM
#43
Lexus Test Driver
Joined: Apr 2011
Posts: 7,136
Likes: 106
From: Las Vegas
I don't really see this as very practical--not many people have the luxury to stay at the dealer for hours (or, as in this case, over a period of days) to keep an eye on the technician.
But why is the dealer trying to negotiate a settlement? Wouldn't the dealer's insurance company pay out anyway? Why would the dealer be negotiating a payout, rather than the insurance company? It just doesn't make sense.
But why is the dealer trying to negotiate a settlement? Wouldn't the dealer's insurance company pay out anyway? Why would the dealer be negotiating a payout, rather than the insurance company? It just doesn't make sense.
I have one guess as to why the dealer, rather than his insurance, was fighting this. Perhaps the insurance rejected the claim because it was an inside job, rather than an accident or break-in and theft by an outside party.
01-16-14 | 02:15 PM
#44
Driver School Candidate
Joined: Mar 2012
Posts: 35
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From: CA
You can't measure the mileage as a percentage--it had 3,400 more miles.
If it had been a car with 100 miles that was wrecked, and the dealer offered him a car with 200 miles on it, he can't argue that the value is impacted because it has 100% more mileage than the replaced car.
If it had been a car with 100 miles that was wrecked, and the dealer offered him a car with 200 miles on it, he can't argue that the value is impacted because it has 100% more mileage than the replaced car.
01-17-14 | 06:54 PM
#45
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Wrecked Camaro ZL1 owner getting new car thanks to GM and different dealer
http://www.autoblog.com/2014/01/15/w...w-replacement/