2014 J.D. Power Initial Quality Study
#47
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I agree. I usually trust CR's data more than Power's. That's not to say that Power's data is useless by any means. But I've also found that, over the years, CR's data more closely approxomates my own experience in reliability with the cars I've owned (which have been a decent number).
#48
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i haven't sat on any of the new acuras lately. i don't think i've been to acura dealer for 5-6 years. that's how much i don't care about their product.
#49
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likewise. no interest here. a client got a new mdx which i've looked at a bit (although not been for a ride in yet) - he certainly loves it.
#50
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Nobody needs CR surveys to know that Honda and Acura models are reliable. I would probably say Honda is more reliable than Toyota, but nobody else really comes close.
#51
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having said all that, toyota and honda both have very well earned reputations for top quality / reliability.
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the only thing the chart tells me is don't get a fiat.
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#52
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I agree. I usually trust CR's data more than Power's. That's not to say that Power's data is useless by any means. But I've also found that, over the years, CR's data more closely approxomates my own experience in reliability with the cars I've owned (which have been a decent number).
Last edited by bagwell; 06-27-14 at 06:59 AM.
#53
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Up to 5 years, Toyota has power train warranties, can't remember if Honda has the same.
Now, after 5 years, nothing comes close to Toyota or Honda. No surveys are needed to confirm that.
. GM become junk, Ford is crap, and Hyundai has no track record. The Germans also don't hold up. No surveys are need to confirm either LOL.
#54
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The initial quality is useless to me. News cars have a warranty so that usually takes care of the 90 days.
Up to 5 years, Toyota has power train warranties, can't remember if Honda has the same.
Now, after 5 years, nothing comes close to Toyota or Honda. No surveys are needed to confirm that.
. GM become junk, Ford is crap, and Hyundai has no track record. The Germans also don't hold up. No surveys are need to confirm either LOL.
Up to 5 years, Toyota has power train warranties, can't remember if Honda has the same.
Now, after 5 years, nothing comes close to Toyota or Honda. No surveys are needed to confirm that.
. GM become junk, Ford is crap, and Hyundai has no track record. The Germans also don't hold up. No surveys are need to confirm either LOL.
I don't think you can unequivocally say nothing comes close to Toyota or Honda, yes they're the leaders, but many people across many brands can hang onto their cars with simple maintenance and enjoy a similarly low level of issues for many many miles. Can't just say GM becomes junk or Ford is crap. Hyundai is starting to build their track record.
Companies are dynamic and forever changing. It's dangerous to get so deeply rooted in one's view/opinions. Sony once commanded huge premiums (some deserved) for outstanding quality and performance. They then proceeded to sit on their *** while other companies started to get aggressive and turn out more features and content for lower prices. They got knocked out by some upstart Koreans (LG and Samsung) among others, Vizio, etc. The same can happen to anyone. Sony still makes great stuff, no doubt, but they don't command nearly the market presence/share that they once had.
#55
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Up to 5 years, Toyota has power train warranties, can't remember if Honda has the same.
Now, after 5 years, nothing comes close to Toyota or Honda. No surveys are needed to confirm that.
Hyundai has no track record. .
#56
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This is a pretty good read about the IQS study and results.
http://blog.caranddriver.com/questio...or-car-buyers/
http://blog.caranddriver.com/questio...or-car-buyers/
#57
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Now, after 5 years, nothing comes close to Toyota or Honda. No surveys are needed to confirm that. GM become junk, Ford is crap, and Hyundai has no track record.
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first off, your "after 5 years" obviously only applies to 5+ year old cars. you (and no one else) can speak for how CURRENT brand vehicles will do after 5 years.
second, TONS of people have what you call 'junk', 'crap', and all non toyota and honda brand vehicles older than 5 years and have little to no issues. and TONS of people with 5+ year old toyota and honda owners do indeed have issues. timing belts go, water pumps die, transmissions have problems, window motors fail, power steering goes bad, and on and on and on.
now you're probably right that 'in general' a 5 or even 10 year old camry, corolla, accord, civic will be just fine and reliable, unless of course it's been thrashed. but i also know that TONS of ford f-150 trucks are VERY reliable for 10, 15, 20+ years.
my 8 year old explorer is nothing special by today's standards, and i hope i don't jinx it, but it's been completely reliable except one recall (quick software update) when it was new.
The Germans also don't hold up.
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you really need to open your mind a bit.
Initial quality isn't useless, hassles or constantly going into the dealer in the first 90 days can set a precedent and can quickly tarnish a consumer's overall satisfaction with the vehicle. You generally want a person to be happy with what is their 2nd largest purchase in life. As with many things in life, it comes down to that "first impression."
I don't think you can unequivocally say nothing comes close to Toyota or Honda, yes they're the leaders, but many people across many brands can hang onto their cars with simple maintenance and enjoy a similarly low level of issues for many many miles. Can't just say GM becomes junk or Ford is crap. Hyundai is starting to build their track record.
Companies are dynamic and forever changing. It's dangerous to get so deeply rooted in one's view/opinions. Sony once commanded huge premiums (some deserved) for outstanding quality and performance. They then proceeded to sit on their *** while other companies started to get aggressive and turn out more features and content for lower prices. They got knocked out by some upstart Koreans (LG and Samsung) among others, Vizio, etc. The same can happen to anyone. Sony still makes great stuff, no doubt, but they don't command nearly the market presence/share that they once had.
I don't think you can unequivocally say nothing comes close to Toyota or Honda, yes they're the leaders, but many people across many brands can hang onto their cars with simple maintenance and enjoy a similarly low level of issues for many many miles. Can't just say GM becomes junk or Ford is crap. Hyundai is starting to build their track record.
Companies are dynamic and forever changing. It's dangerous to get so deeply rooted in one's view/opinions. Sony once commanded huge premiums (some deserved) for outstanding quality and performance. They then proceeded to sit on their *** while other companies started to get aggressive and turn out more features and content for lower prices. They got knocked out by some upstart Koreans (LG and Samsung) among others, Vizio, etc. The same can happen to anyone. Sony still makes great stuff, no doubt, but they don't command nearly the market presence/share that they once had.
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#58
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This is a pretty good read about the IQS study and results.
http://blog.caranddriver.com/questio...or-car-buyers/
http://blog.caranddriver.com/questio...or-car-buyers/
Sargent explains that for IQS purposes, “quality” is measured by “problems per 100” vehicles. And a “problem” is whatever a customer says is a problem. It might be a production defect, such as torn upholstery or a poorly attached mirror, but that sort of thing—commonplace when the IQS began in the 1980s—has faded into relative insignificance behind “design flaws.”
These might be a voice-recognition system that doesn’t understand the owner’s commands, or difficulty in pairing a phone with the car’s Bluetooth connection. In fact, those were the top two “problem areas” consumers reported in 2014, followed by interior materials that scuff or mar, wind noise (wind noise ranked number one among “problems” for many, many years), and difficulty using the navigation system.
These might be a voice-recognition system that doesn’t understand the owner’s commands, or difficulty in pairing a phone with the car’s Bluetooth connection. In fact, those were the top two “problem areas” consumers reported in 2014, followed by interior materials that scuff or mar, wind noise (wind noise ranked number one among “problems” for many, many years), and difficulty using the navigation system.
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how about rtfm?
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#59
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I'm a pretty tech savvy guy, working in a very technical profession, and I'll be honest and say that, despite reading the manuals for both of my cars, there were things I did not figure out about them within those first 90 days of ownership. For the first 90+ days, I couldn't get the text messages to work through the nav on my IS. Turns out I had a setting wrong on my phone. Something like that would be considered to be a "problem" on their "quality" survey.
It's an interesting read, but not something I would use to impact my car buying decisions.
#60
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this is how it goes -
1. buy the car
2. but it breaks down
3. ton of wasted time at the dealer
4. never buy their products again
5. spread the word online how crappy they are
i've had non toyota car that lasted 150k miles without any major issues. 3 of them. i've had a friend who repeatedly bought hondas because he thinks hondas last forever. his nissan didn't, so he stays with honda. my parents stuck with lexus because they didn't trust german reliability. i have a friend who is a major audi homer. he keeps buying used audis. the ones that don't have a good track record. surprisingly he never ever has any trouble with them. all of them were over 100k miles. he believes audis are bulletproof when you take care of them.
that's just way things are. people will believe whatever they want to believe.
Last edited by hlee12; 06-25-14 at 02:54 PM.