Cheleboo6

Hi All. I purchased a Lexus CPO-2013 Lexus RX 350 in May 2016. The SUV had about 23K miles on it. I took it in for factory maintenance today and was told that I need front BRAKES at 33K miles. I understand I didn't buy it New but as a CPO, I should not have to replace front brakes so soon. Am I wrong? I asked to talk to the service manager who states it just part of normal wear and tear. Warranty will not cover it. Smh. Please advise.

RX_330

Certified typically means it has at least 50% life remaining.

Cheleboo6

thanks! After 8 months...thats not even 50%.

pbm317

CPO means the brake pads should have had a minimum of 6mm remaining (average new is ~10mm I believe). So you should ask how many mm are they measuring the pads at now to be recommending replacement. They should also have on the CPO report what it was at when you bought it.

http://www.lexus.com/documents/broch...t-brochure.pdf

Cheleboo6

They claim it was 7mm when I purchased it and now it's measuring 3 mm. This is my second Lexus. The previous Lexus was a 2011 ES 350 and I drove the hell out of it. My driving styles hasn't changed actually it has....i'm not as rough on my SUV as I was on my car. From what the dealer is telling me, I'll be replacing brake pads every year. I don't think so. Last Lexus I will ever own!!!! The dealer is always trying to rip you off.

Toys4RJill

You said you are hard on your cars, so I guess you have answered the reason as to why your brakes are not lasting that long.

Hoovey689

iTrader: (16)

Precisely

After 8 months of hard driving it's very possible for you to wear the brake pads down by 4mm. Also if you were comparing a new ES to your old 2011 ES then you might have a legitimate argument. But you're trying to compare a 3600lb vehicle against a 4400lb vehicle. Apples and pineapples.

pbm317

You could always find an independent shop to replace pads, or learn how to replace yourself if you're somewhat mechanically inclined. How long did brake pads last you on your ES? The RX is a bigger/heavier machine to keep hauling down from speed.

Cheleboo6

I also said my cars not this truck. I could see if I commuted in heavy traffic to work...idk. I have another mechanic that I will be taking it too . I've had enough.

Cheleboo6

You may be right. I'll figure it out. Thanks.

Cheleboo6

Oh, I know and will. The point I'm trying to make is after having this vehicle for only 8 months it needs a major repair like brakes. I have had several cars and suvs and never had to replace brake pads so soon with less than 35k miles on it. I owned a GMC Acadia way bigger than the Rx and never had this type of issue. I purchAsed that used as well.

hypervish

That's a bit dramatic now...

I'm sorry, since when are brakes a major repair...You must not have owned a domestic vehicle for long.

tex2670

Unless you demanded, or they told you, that they replaced the brakes before your purchase, you purchased a car with 23K miles on the brakes, and yes, it is normal wear and tear. It's a used car, not a new car, and you take the good with the bad.

You keep saying "8 months" but that's not relevant. The car is 4 years old, not 8 months old. The CPO warranty covers whatever it says it covers, and that's it. If, as people above noted, they sold you a car with brake pads below the CPO requirements, that's your only claim. But, good luck proving the level of the brake pads as of 8 moths ago...

blacksc400

iTrader: (4)

Just as everyone said, The car was bought 8 months ago, and brakes are wear and tear item.

even if you drove little miles, the dealership will not honor the replacement since it's been war too

long. And brake pads replacement is not a major work at all. If you think the dealer price is too high,

just find a mechanic to work on it. Even if you buy a factory pads and pay the labor, it shouldn't be over

200 bucks without have the discs turned.

bitkahuna

iTrader: (20)

but it was 3+ yrs old when you bought it so the 8mos is irrelevant. also, if it had 23k in 3yrs, that's pretty low miles so it may have had a lot of stop and go driving, less highway, i.e., hard on the brakes.

my ford explorer ran over 100k before i sold it and i never had any brake parts replaced.