Car Chat General discussion about Lexus, other auto manufacturers and automotive news.

Service at Dealership

Thread Tools
 
Search this Thread
 
Old 08-20-17, 06:07 AM
  #1  
isingh
3rd Gear
Thread Starter
 
isingh's Avatar
 
Join Date: Aug 2017
Location: Virginia
Posts: 3
Likes: 0
Received 0 Likes on 0 Posts
Default Service at Dealership

Dealership charging $500 for 15,000 miles service, major part is oil change. Is it worth it ? or do i have other options
isingh is offline  
Old 08-20-17, 06:33 AM
  #2  
LexBob2
Lexus Champion
 
LexBob2's Avatar
 
Join Date: Aug 2006
Location: Illinois
Posts: 11,245
Received 139 Likes on 113 Posts
Default

Depending on your model, a Toyota dealership is an option to save some money.
LexBob2 is online now  
Old 08-20-17, 07:05 AM
  #3  
Toys4RJill
Lexus Fanatic
 
Toys4RJill's Avatar
 
Join Date: Nov 2011
Location: ON/NY
Posts: 31,420
Received 65 Likes on 56 Posts
Default

Originally Posted by isingh
Dealership charging $500 for 15,000 miles service, major part is oil change. Is it worth it ? or do i have other options
What model Lexus is it?
Toys4RJill is offline  
Old 08-20-17, 07:53 AM
  #4  
SW17LS
Lexus Fanatic
 
SW17LS's Avatar
 
Join Date: May 2012
Location: Maryland
Posts: 57,609
Received 2,751 Likes on 1,968 Posts
Default

You can have it serviced anywhere
SW17LS is offline  
Old 08-20-17, 07:59 AM
  #5  
ttsport15
Lead Lap
 
ttsport15's Avatar
 
Join Date: Feb 2017
Location: new york
Posts: 420
Received 31 Likes on 29 Posts
Default

What could warrent 500$ at 15 k ? My mothers 96 Camry has 219k and I do all the work I don't think it cost me 500$ in 5 years...
ttsport15 is offline  
Old 08-20-17, 09:47 AM
  #6  
pvsmith
Driver
 
pvsmith's Avatar
 
Join Date: Jul 2017
Location: MO
Posts: 95
Received 17 Likes on 13 Posts
Default

I bought a used 2011 GS 350 and wanted the dealership to give it a thorough once-over. They replaced the cabin filter ($67), changed the oil ($73) with Vavoline synthetic blend, flushed out the brake fluid ($150), realigned all four wheels ($129), replaced the air filter ($58), cleaned the fuel injection ($158) and did a 162-point check as if it were a certified Lexus used car sale ($150). That totaled $785. I figure this will be my first and last visit to the dealership unless there's something nobody else in the world can fix. I'm especially ticked off about the $73 oil change with the cheap oil, good for only 3,000 miles so I'll be sure an visit again soon.
pvsmith is offline  
Old 08-20-17, 09:51 AM
  #7  
LexBob2
Lexus Champion
 
LexBob2's Avatar
 
Join Date: Aug 2006
Location: Illinois
Posts: 11,245
Received 139 Likes on 113 Posts
Default

Maybe some of the $500 is "dealer recommended services" vs. what the manufacturer recommends. Dealers do like to add on extra cost items that aren't necessary if they can.
LexBob2 is online now  
Old 08-20-17, 10:27 AM
  #8  
isingh
3rd Gear
Thread Starter
 
isingh's Avatar
 
Join Date: Aug 2017
Location: Virginia
Posts: 3
Likes: 0
Received 0 Likes on 0 Posts
Default

Originally Posted by lexsctjill
what model lexus is it?
rx 350 2016
isingh is offline  
Old 08-20-17, 11:03 AM
  #9  
Toys4RJill
Lexus Fanatic
 
Toys4RJill's Avatar
 
Join Date: Nov 2011
Location: ON/NY
Posts: 31,420
Received 65 Likes on 56 Posts
Default

Originally Posted by pvsmith
I bought a used 2011 GS 350 and wanted the dealership to give it a thorough once-over. They replaced the cabin filter ($67), changed the oil ($73) with Vavoline synthetic blend, flushed out the brake fluid ($150), realigned all four wheels ($129), replaced the air filter ($58), cleaned the fuel injection ($158) and did a 162-point check as if it were a certified Lexus used car sale ($150). That totaled $785. I figure this will be my first and last visit to the dealership unless there's something nobody else in the world can fix. I'm especially ticked off about the $73 oil change with the cheap oil, good for only 3,000 miles so I'll be sure an visit again soon.
In the 30+ years I have had Toyotas and Lexus models. I have never had to do a fuel injection flush or a 4 wheel alignment. However my father's ES so called needed one at 15k km and my sister got hosed big time on her IS.
Toys4RJill is offline  
Old 08-20-17, 12:25 PM
  #10  
SW17LS
Lexus Fanatic
 
SW17LS's Avatar
 
Join Date: May 2012
Location: Maryland
Posts: 57,609
Received 2,751 Likes on 1,968 Posts
Default

Your Toyota vehicles you own now can't have 4 wheel alignments Jill
SW17LS is offline  
Old 08-20-17, 12:31 PM
  #11  
nathantse
Lexus Test Driver
 
nathantse's Avatar
 
Join Date: Dec 2015
Location: California
Posts: 1,476
Received 60 Likes on 55 Posts
Default

Isn't every 5k increments is just an inspection? Oil change, cabin filters, rotations, etc at 10k?
nathantse is offline  
Old 08-20-17, 12:45 PM
  #12  
ttsport15
Lead Lap
 
ttsport15's Avatar
 
Join Date: Feb 2017
Location: new york
Posts: 420
Received 31 Likes on 29 Posts
Default

Do you know what it actually takes to clean fuel injectors....? All they are going to do (if your lucky ) is dump some fuel injector cleaner in you gas tank...
ttsport15 is offline  
Old 08-20-17, 02:22 PM
  #13  
mmarshall
Lexus Fanatic
 
mmarshall's Avatar
 
Join Date: Oct 2003
Location: Virginia/D.C. suburbs
Posts: 91,417
Received 87 Likes on 86 Posts
Default

Originally Posted by LexsCTJill
In the 30+ years I have had Toyotas and Lexus models. I have never had to do a fuel injection flush or a 4 wheel alignment. However my father's ES so called needed one at 15k km and my sister got hosed big time on her IS.
Vehicles with beam or live rear axles usually don't need 4-wheel alignments, unless there is something excessively-worn or bent/damaged/deformed in the suspension.
mmarshall is offline  
Old 08-21-17, 12:56 AM
  #14  
Fizzboy7
Lexus Test Driver
 
Fizzboy7's Avatar
 
Join Date: Mar 2008
Location: California
Posts: 9,736
Received 170 Likes on 101 Posts
Default

Unless you drive up and down curbs all week long or drive with the parking brake on, I'd avoid all inspections. That's where much of the charges come from. Ask for an oil and filter change only, leaving out your mileage. That should be under $100, they'll reset the maintenance light for you, and often do many of the other inspections that come with a basic oil/filter change package. When you get to the bigger recommended services (now or later on), treat them the same way- separate and without the inspections. Go to the dealer's service website and print out coupons. Or find another dealer's coupons, which yours should honor. I've done all these things since my IS was new and have had all the dealer services done at a fraction of the price.
Fizzboy7 is offline  
Old 08-21-17, 05:41 AM
  #15  
Johnhav430
Lexus Fanatic
 
Johnhav430's Avatar
 
Join Date: Sep 2016
Location: PA
Posts: 8,491
Received 372 Likes on 346 Posts
Default

Originally Posted by pvsmith
I bought a used 2011 GS 350 and wanted the dealership to give it a thorough once-over. They replaced the cabin filter ($67), changed the oil ($73) with Vavoline synthetic blend, flushed out the brake fluid ($150), realigned all four wheels ($129), replaced the air filter ($58), cleaned the fuel injection ($158) and did a 162-point check as if it were a certified Lexus used car sale ($150). That totaled $785. I figure this will be my first and last visit to the dealership unless there's something nobody else in the world can fix. I'm especially ticked off about the $73 oil change with the cheap oil, good for only 3,000 miles so I'll be sure an visit again soon.
Those are all crazy prices...imho there is a camp who wants their carfax to show they did every factory recommended service, that's the only reason I can think of why people would pay. Can you imagine, cabin air and air filters, these can be done in likely <4 to 5 min., $67 and $58? Brake fluid, sure, many don't want to deal with it, it's nasty, but maybe $10 worth of parts, $150? 162 point check told me my clutch fluid was OK, on a LS430. Nice. Also told me I needed front and rear shocks, indie said what? They're fine.

Maybe part of me is envious, we all wish we could just buy a diamond engagement ring at the mall, or a dog at a pet store, but our upbringings won't allow us to....I honestly would love to simply take my car to the dealer and whip out the plastic, but it's unconscionable...

p.s. I too was first and last....got misquoted on the phone as well....I paid $59 for a brake flush, and $129 for a drain/fill coolant LS430. They told me like $129 and $179 over the phone. Go figure. Inaccuracies actually make me wonder if they really did the work or just wanted to upsell.
Johnhav430 is offline  


Quick Reply: Service at Dealership



All times are GMT -7. The time now is 10:19 AM.