2018 J.D. Power Vehicle Dependability Study (VDS)
#47
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Hyundai sales are slagging for three years in a row. So people aren’t ditching their Toyota’s or Honda’s. I will say, from what I am seeing. I think we will see Honda and Toyota at the top, then Hyundai followed by the American brands.
#48
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I agree. But everyone has upped there game too. GM was also making some really pathetic stuff in the early to mid 90s.
Hyundai sales are slagging for three years in a row. So people aren’t ditching their Toyota’s or Honda’s. I will say, from what I am seeing. I think we will see Honda and Toyota at the top, then Hyundai followed by the American brands.
Perhaps, to some extent, you could also say that pure-electrics and extended-range, plug-in hybrids are also gaining as the charging-infrastructure for them gradually expands.
#49
Lexus Test Driver
#50
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#51
Lexus Champion
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If people don’t like that they have to use their phone to get navigation, they won’t like CarPlay either. My sister has CarPlay and hates it for this reason. “Why do I have to plug my phone in to get my map?”
#52
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I think these lists are bunch nonsense. How can Chevrolet be in the top 6 but Cadillac in the bottom 6? Personally, the worst reliable car I ever owned was a BMW, but nobody surveyed me.
#53
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If you had followed earlier threads and posts, there's already been a lot of talk about this. Many Cadillac owners list "problems" with the CUE video-screen as gripes with their vehicle....when, in reality, they either don't know how to use the system, the system doesn't perform up to their expectations, or just the (yes) crappy design of the system to start with, which, for many functions, can be less than user-friendly. Consumer Reports, several times, has had the same results with their surveys, and are generally not fans of the CUE system themselves.
#54
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Again, I own a 2007 335i coupe purchased new (one could say there's your mistake already--you're gonna bear the depreciation). It made the CR avoid list, and most unreliable list. So buying a factory extended warranty was a no-brainer. Well, I got nothing out of it, because the car was reliable. Then, 9 yrs. later, 2 yrs. after the 7/100 ran out, the ABS failed. It's a $4,200 job at the dealer, which forced me to DIY for about $4xx. People who have the tools/software can do this job for $290 or so.
What I've learned is the secret to many cars, not just German, is DIY. Someone on youtube had a t shirt that said I am my warranty or something like that. Buy these cars used, fix them yourself after they've depreciated, and let the haters hate your features that are generations ahead of their reliable car!
#55
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Anyway, the navigation reminds me of my 2010 Garmin that I've stopped using. Well, it says Garmin. I put up with it since Ontario is so strict about not using anything except hands-free. But I can't imagine using this over a smartphone in the States.
#56
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We would never allow pharmaceuticals to be ranked the way CR or JD Power or Gartner do (unscientifically with too small a population to draw any conclusions producing completely unreliable results).
Again, I own a 2007 335i coupe purchased new (one could say there's your mistake already--you're gonna bear the depreciation). It made the CR avoid list, and most unreliable list. So buying a factory extended warranty was a no-brainer. Well, I got nothing out of it, because the car was reliable. Then, 9 yrs. later, 2 yrs. after the 7/100 ran out, the ABS failed. It's a $4,200 job at the dealer, which forced me to DIY for about $4xx. People who have the tools/software can do this job for $290 or so.
What I've learned is the secret to many cars, not just German, is DIY. Someone on youtube had a t shirt that said I am my warranty or something like that. Buy these cars used, fix them yourself after they've depreciated, and let the haters hate your features that are generations ahead of their reliable car!
Again, I own a 2007 335i coupe purchased new (one could say there's your mistake already--you're gonna bear the depreciation). It made the CR avoid list, and most unreliable list. So buying a factory extended warranty was a no-brainer. Well, I got nothing out of it, because the car was reliable. Then, 9 yrs. later, 2 yrs. after the 7/100 ran out, the ABS failed. It's a $4,200 job at the dealer, which forced me to DIY for about $4xx. People who have the tools/software can do this job for $290 or so.
What I've learned is the secret to many cars, not just German, is DIY. Someone on youtube had a t shirt that said I am my warranty or something like that. Buy these cars used, fix them yourself after they've depreciated, and let the haters hate your features that are generations ahead of their reliable car!
#57
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If you had followed earlier threads and posts, there's already been a lot of talk about this. Many Cadillac owners list "problems" with the CUE video-screen as gripes with their vehicle....when, in reality, they either don't know how to use the system, the system doesn't perform up to their expectations, or just the (yes) crappy design of the system to start with, which, for many functions, can be less than user-friendly. Consumer Reports, several times, has had the same results with their surveys, and are generally not fans of the CUE system themselves.
It's when you turn the key and nothing happens. My BMW did to me more than once far from home and it wasn't a dead battery. The BMW had electrical gremlins.
#58
Lexus Fanatic
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I tend to agree.....I wasn't really arguing against your position. But that's the way many people judge reliability nowadays.....not by the number of physical breakdowns leaving you stranded (which, in general, are much fewer than in past years), but by how much trouble they have screwing around with the electronics.
#59
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If that is true then the problem is with JD Power and how they conduct a survey. Not being happy with your navigation or other electronics should not be in their survey for dependbility. When I look at that list I'm expecting those vehicle brands to be listed by how many owners had trouble with their engine, transmission, brakes, etc. I had issues with my last Lexus with the nav and touch pad but it was the most dependable car you can have by far. I have issues with my new Cadillac XT5 and it's dash controls but so far it's a reliable vehicle. It's just like their initial quality list it's all about the electronics another bogus list.
I've owned vehicles for 56 yrs now and have never been surveyed by JD Power who ever that is.
I've owned vehicles for 56 yrs now and have never been surveyed by JD Power who ever that is.
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