mrslnsyder

Wanted to share since I couldn't find tons of info when I was looking for this a few weeks ago.

We just turned in our first Lexus lease (2015 NX) and moved over to a 2018 NX. The 2015 was about 3,000 miles over the lease limit, had one bad tire, and some water damage to the headliner.

We received our final LFS notification today, and there was no charge for the mileage, tire, or wear and tear. We were (incorrectly) charged the disposition fee, but a call to LFS today got that removed.

This was definitely a huge relief though, I was expecting a substantial bill, for the mileage at the very least.

arentz07

That sounds like it went, uh... well. I have got a door ding on the IS which I have been worried about - but that's the only issue. Sounds like I should not be too concerned then - considering I am putting under 1000 miles a month on the car on average.

Did they give you any incentives on the 2018?

situman

They wont ding you since you moved into another Lexus.

mrslnsyder

Originally it was a flat $500 returning customer incentive, then they upped it to $1,000.

I read a handful of threads from other members that said they didn't get dinged on wear and tear, but that mileage was a non-negotiable. My salesperson had also said the same thing, so I was pretty surprised.

bitkahuna

iTrader: (20)

nice to hear a good outcome! and welcome!

mrslnsyder

Nope, one thing I actually didn't like was that at the time you get your new lease, there's no guarantee of what the charges will be on your old lease, because it's all handled separately by LFS (when I went from VW to VW everything was finished at once). It makes if effectively impossible for the charges to be rolled into you new contract... but it's also concerning not knowing what kind of bill you've got coming in the mail!

mmarshall

Try this. Obviously it won't take out the metal-ding itself, but if the discoloration with the dent is not too deep in the paint, it will take out the discoloration and make it look a lot better.

Make sure you use the Scratch and Swirl Remover and NOT the rubbing compound...they come in similar bottles.

Fizzboy7

Nice upgrade! Not surprised they didn't ding you on things. 3000 over is really nothing compared to what others drive. Most dealers will also forgive minor things if you stick with them. Very common.
Enjoy

oldcajun

Not necessarily true. Lexus Financial has a new department called end of lease, charged with recovering any money missed at turn-in. I got a call where they wanted over $500 for missed final payment on my 2014 Lexus that I turned in back in June 2016. Fortunately, the dealer agreed to cover this amount so I have no out of pocket expense.

EXE46

Which dealer in FL did you lease from?

mrslnsyder

Lexus of Jacksonville (I had negative experiences with them overall both times, so I cannot recommend).

arentz07

Yeah. It's a tough one, because I was advised by the body shop that if they did PDR, it would damage the paint. I'm not sure how that would manifest itself - as a crack, maybe? FWIW there's no existing paint damage.

Thanks for the suggestion all the same.

situman

Well missing a payment is a legitimate debt.

oldcajun

It was a slightly early turn-in that the dealer was to cover. Somehow, after nearly 2 years, this showed up. Fortunately the dealer stepped up. Lexus also sent me a bill for excess wear and tear that had been paid in July 2016. They demanded payment until I sent proof of payment. I'm done with Lexus Financial which probably means I've bought/leased my last Lexus.

theory816

I woulve charged you for the water damaged headliner but das jus me.