2020 Genesis G90 teases its refreshed face
11-19-18, 03:36 PM
#76
Lexus Fanatic
Its not too late, they';ll get there.
And the dealers that can sell the G90 do have to have a differentiation, they have a certain amount of time to do the improvements. Thats why there are only select dealers, most dealers didnt opt to do the improvements to carry the car (it was optional).
And the dealers that can sell the G90 do have to have a differentiation, they have a certain amount of time to do the improvements. Thats why there are only select dealers, most dealers didnt opt to do the improvements to carry the car (it was optional).
11-19-18, 03:41 PM
#77
Lexus Fanatic
Exactly right, but it might be too late. The current Hyundai dealers authorized to sell Genesis have no differentiation from a standard Hyundai dealer. Part of buying a luxury vehicle (for some) is the experience that comes along with the brand. Genesis is severely lacking here.
11-19-18, 04:41 PM
#78
Lexus Fanatic
When you have an unestablished brand especially you need good dealers to expose the vehicles to the consumer. That’s where Genesis has gone wrong, on top of only having sedans when sedans are very weak.
11-19-18, 05:12 PM
#79
Lexus Champion
I recently was shopping the G80 and occasionally looked in on a Genesis owner forum. It sounds like the dealer network is still in disarray but hopefully improving soon as Genesis dealers are lined up, contracts signed and franchising agreements in place. G90 owners seem to be the most disappointed. Quite a few complaints with the service experience, Genesis loaner availability and concierge service. The first Genesis SUV can't come soon enough but in the meantime they really need to get things up and running as soon as possible.
Last edited by LexBob2; 11-19-18 at 06:07 PM.
11-19-18, 05:17 PM
#80
Lexus Champion
While there's nothing wrong with having stand-alone dealerships, my feeling is that the best vehicles, even in the luxury class, should sell themselves, without having to wrap themselves in high-zoot buildings or dealerships. Lincoln still manages to sell (mostly) out of Ford dealerships. The new Continental, agreed, has been a flop, but not because of the dealerships themselves, which DO manage to sell a decent number of Lincoln SUVs.
11-19-18, 05:20 PM
#81
Lexus Fanatic
11-19-18, 05:29 PM
#82
Lexus Fanatic
It goes even deeper than that. Trust me (I'm not exaggerating)...a lot of people are still living in the long-ago past, in the 1990s, when the Korean automakers, for the most part, produced junk (even worse junk in the 1980s). With their minds stuck in a 20-year time-warp, they still imagine Korean vehicles today as junk, even though that has not been the case since about 2000-2005. In fact, the first sign I can remember that things were starting to improve at Hyundai was the 1997 Hyundai Tiburon sports-coupe....I though it was actually a decent competitor to the 1995 Toyota Celica ST I was driving at the time. So, even if Genesis had a whole line of stand-alone dealerships (which it doesn't yet), and SUVs, which it doesn't yet, that is still no guarantee that people will actually go look at them. You probably remember the story I told of the board-member in my condo association who asked for my car shopping-advice for her needs, and then looked at me like I was a ghost when I mentioned a couple of Kia products. She ended up buying a Honda CR-V.
11-19-18, 05:47 PM
#83
Lexus Fanatic
iTrader: (20)
It takes time. Lexus blast off may never be repeated by anyone. Acura did well, then stumbled, and now appears to be getting a better approach / products.
Several people lately, some I know, and some I don't have come up to me and said "what's THAT?" admiringly. I tell them a Genesis, and they usually follow up with "yeah but who makes it?" Then I say Hyundai with a smile/laugh and there's zero condescension, just amazement. My car may end up being as rare as a unicorn, but that's ok with me.
Several people lately, some I know, and some I don't have come up to me and said "what's THAT?" admiringly. I tell them a Genesis, and they usually follow up with "yeah but who makes it?" Then I say Hyundai with a smile/laugh and there's zero condescension, just amazement. My car may end up being as rare as a unicorn, but that's ok with me.
11-19-18, 05:55 PM
#84
Lexus Fanatic
Several people lately, some I know, and some I don't have come up to me and said "what's THAT?" admiringly. I tell them a Genesis, and they usually follow up with "yeah but who makes it?" Then I say Hyundai with a smile/laugh and there's zero condescension, just amazement. My car may end up being as rare as a unicorn, but that's ok with me.
11-19-18, 08:57 PM
#85
Lexus Fanatic
The product is truly excellent, but the dealers have to come. Even if they're just Genesis sides of Hyundai dealers where they can build in some special treatment, thats better than what they have now.
Even for me, I loved the G90 but the car had the Hyundai dealers ugly badge stuck to it and their license plate surrounds, etc. Just doesn't work.
It goes even deeper than that. Trust me (I'm not exaggerating)...a lot of people are still living in the long-ago past, in the 1990s, when the Korean automakers, for the most part, produced junk (even worse junk in the 1980s). With their minds stuck in a 20-year time-warp, they still imagine Korean vehicles today as junk, even though that has not been the case since about 2000-2005. In fact, the first sign I can remember that things were starting to improve at Hyundai was the 1997 Hyundai Tiburon sports-coupe....I though it was actually a decent competitor to the 1995 Toyota Celica ST I was driving at the time. So, even if Genesis had a whole line of stand-alone dealerships (which it doesn't yet), and SUVs, which it doesn't yet, that is still no guarantee that people will actually go look at them. You probably remember the story I told of the board-member in my condo association who asked for my car shopping-advice for her needs, and then looked at me like I was a ghost when I mentioned a couple of Kia products. She ended up buying a Honda CR-V.
11-20-18, 08:30 AM
#87
Lexus Champion
I hope that's not accurate.
11-20-18, 08:46 AM
#88
drives cars
The headlights are almost Volvo-esque. I am not crazy about the rear light bar, but it's also pretty unique. Not bad if it's accurate.
