Genesis Dealer Experience
01-29-19, 10:47 AM
#31
Racer
That's not a valid excuse. To those who know cars or the Stinger in general, the 2.0 vs the GT is a "big deal" but to the average person & at the end of the day, it's a trim level or an option package. It's like the dealer saying no sorry you can't test drive the one with 19" wheels, but you can drive the one with 17s. It doesn't make sense, especially if you have no interest in the one with 17s. I've never been denied a test drive but I've always driven the exact car I'd be leaving with and wouldn't accept otherwise. It's petty. We're not talking bespoke Rolls-Royces or Bentleys. We're talking mainstream mass-market vehicles, and this goes for Kia, Audi, BMW, Mercedes, Lexus, etc. It's a silly dealer practice.
01-29-19, 10:49 AM
#32
Racer
I don't see why that makes it ok.
What if you are cross-shopping the Genesis with 2, 3 or 4 other cars? NFW 5 dealers are all doing credit checks on me--not until I decide that is the car I am buying, and that is the dealer I'm buying from. It's a test drive, FFS. License, proof of insurance, and I'll let them put a hold on my credit card, if they must. That's it.
What if you are cross-shopping the Genesis with 2, 3 or 4 other cars? NFW 5 dealers are all doing credit checks on me--not until I decide that is the car I am buying, and that is the dealer I'm buying from. It's a test drive, FFS. License, proof of insurance, and I'll let them put a hold on my credit card, if they must. That's it.
01-29-19, 11:03 AM
#33
Driver School Candidate
Thread Starter
Credit bureaus are aware of situations like this. You may see a ding for one of the credit checks, but you are not penalized for all of them (as long as they all occur within a certain time window) as they're aware most people cross-shop at multiple dealers when buying a vehicle and it's most likely that each dealership will run a credit check. Test drive and cross-shop to your heart's desire
01-29-19, 11:19 AM
#34
Lexus Champion
02-02-19, 12:29 PM
#35
Driver School Candidate
Thread Starter
In case anyone was wondering I was able to test drive the G70. It's a very impressive car and really fast. Feels as fast as the Infiniti Q50 Red Sport.
The best deal I could work with the dealer is 36 months / 10k miles a year / $655 with nothing out of pocket. This is for the 3.3T Advanced.
The best deal I could work with the dealer is 36 months / 10k miles a year / $655 with nothing out of pocket. This is for the 3.3T Advanced.
02-02-19, 01:04 PM
#36
Lexus Champion
02-02-19, 10:07 PM
#37
Lead Lap
In case anyone was wondering I was able to test drive the G70. It's a very impressive car and really fast. Feels as fast as the Infiniti Q50 Red Sport.
The best deal I could work with the dealer is 36 months / 10k miles a year / $655 with nothing out of pocket. This is for the 3.3T Advanced.
The best deal I could work with the dealer is 36 months / 10k miles a year / $655 with nothing out of pocket. This is for the 3.3T Advanced.
02-02-19, 10:29 PM
#38
Lexus Fanatic
iTrader: (20)
I still don’t understand money factor... 0.5% of what?
02-02-19, 10:40 PM
#39
Lead Lap
It’s the interest rate on the lease. This month the money factor on the model he is looking at is 0.00002. To figure out the interest rate you multiply the money factor by 2400 which in this case equals 0.048%. I made a mistake in my calculation above by a zero, it is basically a 0% interest rate.
02-03-19, 10:38 AM
#40
Driver School Candidate
Thread Starter
It’s the interest rate on the lease. This month the money factor on the model he is looking at is 0.00002. To figure out the interest rate you multiply the money factor by 2400 which in this case equals 0.048%. I made a mistake in my calculation above by a zero, it is basically a 0% interest rate.
02-03-19, 10:55 AM
#41
Lexus Fanatic
I would never let a dealer run my credit for a test drive. I've never had that happen, but I have heard of it before. Had you given them a hard time they would have let you drive it.
I did one time have a salesman refuse to let me test drive a car. It was a Range Rover, and I was about a year out from doing something, which I always tell people. He told me to come back in a year and I could drive whatever I wanted to drive. I asked him "so you wouldn't offer me a test drive on anything today" and he said no, asked to talk to the sales manager and he said he wasn't in. Went back out to the car and called the sales manager who was mortified, asked me to come back in and ask for him specifically and he fired the salesperson. When I went back into that dealer a few weeks later with my friend who was negotiating for one, sure enough that guy was gone and her salesman had heard the story.
I'm in 100% commission sales, I get it. People trapse through open houses and want to go out and look at stuff they have no intention of buying all the time...but thats just part of being in sales. You never know what somebody might do, for instance 2 months after that I traded my 2015 LS in on my 2017 LS. That friend who bought a Land Rover Discovery there traded it in on a Range Rover 11 months later. I test drove and bought our Kia Sedona on a whim when our Jeep Grand Cherokee was just 10 months old. Would that test drive in that Range Rover have convinced me to trade early? Absolutely could have, and I clearly was driving a similarly priced car and had the money to be a legit consumer. Foolish on the part of the salesman and it rightfully lost him his job.
I did one time have a salesman refuse to let me test drive a car. It was a Range Rover, and I was about a year out from doing something, which I always tell people. He told me to come back in a year and I could drive whatever I wanted to drive. I asked him "so you wouldn't offer me a test drive on anything today" and he said no, asked to talk to the sales manager and he said he wasn't in. Went back out to the car and called the sales manager who was mortified, asked me to come back in and ask for him specifically and he fired the salesperson. When I went back into that dealer a few weeks later with my friend who was negotiating for one, sure enough that guy was gone and her salesman had heard the story.
I'm in 100% commission sales, I get it. People trapse through open houses and want to go out and look at stuff they have no intention of buying all the time...but thats just part of being in sales. You never know what somebody might do, for instance 2 months after that I traded my 2015 LS in on my 2017 LS. That friend who bought a Land Rover Discovery there traded it in on a Range Rover 11 months later. I test drove and bought our Kia Sedona on a whim when our Jeep Grand Cherokee was just 10 months old. Would that test drive in that Range Rover have convinced me to trade early? Absolutely could have, and I clearly was driving a similarly priced car and had the money to be a legit consumer. Foolish on the part of the salesman and it rightfully lost him his job.
02-03-19, 01:16 PM
#42
I read somewhere that Kia dealerships in some parts of the country would require credit checks just to test drive a Kia Soul. Not sure if this is a Hyundai Motor Corp thing or not but it’s unacceptable and insulting. If Genesis plans on wooing premium and luxury buyers to it’s products the key is not only in the product but the sales and service as well. Contrast that with my experience at a Lexus dealership last year in which the sales consultant practically gave me the keys to drive a RC coupe despite my telling him I was not ready to buy on that day. The experience was so pleasant and respectable.
02-03-19, 01:25 PM
#43
Lead Lap
Never would I agree to a hard or soft pull on my credit to test drive any car. If the dealership needs to verify that I can afford a vehicle, I should be allowed to run their customer relations data. How many times have you messed up paperwork, how many joyrides has service staff taken, how many times have you knowingly put in language in a contract that was illegal.
But these type of interactions dont really surprise me. I know of a couple dealerships that were in the habit of running credit checks for dealerships in the past were talking early 2000s, while those dealerships structures remain, the companies that ran them have changed hands.
But these type of interactions dont really surprise me. I know of a couple dealerships that were in the habit of running credit checks for dealerships in the past were talking early 2000s, while those dealerships structures remain, the companies that ran them have changed hands.
02-03-19, 09:02 PM
#45
Lexus Fanatic
iTrader: (20)