Genesis Dealer Experience

Reply Subscribe

Thread Tools

Search this Thread

02-16-20, 01:05 AM

#61

lexusrus

Pole Position

Join Date: Aug 2013

Location: CA

Posts: 2,629

Likes: 0

Received 250 Likes on 228 Posts

Check this video out. Comical.

Quote:

Originally Posted by mmarshall

Exactly. Not only that, but several well-known billionaires drive ordinary everyday mid-size cars......not brand-new ones, either.

02-16-20, 05:53 PM

#62

LexBob2

Lexus Champion

Join Date: Aug 2006

Location: Illinois

Posts: 11,206

Likes: 31

Received 139 Likes on 113 Posts

FWIW Genesis is at the bottom of JD Power's 2019 Sales Satisfaction Index For Luxury Brands.

02-16-20, 06:18 PM

#63

mmarshall

Lexus Fanatic

Join Date: Oct 2003

Location: Virginia/D.C. suburbs

Posts: 91,344

Likes: 43

Received 87 Likes on 86 Posts

Quote:

Originally Posted by lexusrus

Buick #1? Land Rover dead last. WOW!

^^^^^ Believe it. I've bought two new Buicks in the last decade, and, each time, the dealership (actually, more so than the manufacturer) has bent over backwards to be courteous and make it a good experience. Same in the service department.

02-17-20, 05:03 AM

#64

tex2670

Lexus Champion

Join Date: Apr 2007

Location: Southeastern PA

Posts: 10,100

Likes: 26

Received 9 Likes on 8 Posts

Quote:

Originally Posted by lexusrus

Buick #1? Land Rover dead last. WOW!

Keep in mind that one factor of dealer satisfaction is customer expectations.

Reply Subscribe

Related Topics

Thread

Thread Starter

Forum

Replies

Last Post

Thinking of buying a Manufacturer Buyback IS 200T

trstnhn

IS - 3rd Gen (2014-present)

02-14-20 08:37 AM

Will dealer let you test drive the new car before signing?

dchan865

RX - 4th Gen (2016-2022)

01-26-18 03:17 PM

Corvettes

SLegacy99

Car Chat

05-09-08 06:01 AM

Do dealerships usually test drive a ordered car before giving it to the customer?

NINEZeRO

Car Chat

12-29-07 03:24 PM

Reply Share

First
Prev
5 / 5
Next
Last

Forum Jump