Genesis beats Lexus and ranks #1 brand in JD Power Dependability
02-13-20, 03:35 PM
#46
Lexus Fanatic
02-13-20, 03:37 PM
#47
Lexus Fanatic
Most of the time, with most vehicles, CR reliability ratings can be trusted. But there are a few exceptions. All-new vehicles are sometimes erratic in their reliability-data the first year, particularly if they are slow-selling and not many owners respond to the questionnaire. I've seen CR really pan a new vehicle's reliability, than revise it to average or even better than average, all within the first model-year, or the reverse.
The Ford Taurus, particularly in the early years, seemed to be touch-and-go in its quality control....it was difficult for CR to really make a pattern out of it. One would come off the assembly line like a Swiss Watch, the next one would be more or less average, and the next one, right behind it, a lemon.
02-13-20, 06:38 PM
#48
I don't find this surprising. Genesis makes a solid product. But I think this has more to do with they only sell 3 models right now, so less to go wrong vs everyone else. This should wake up all the major players though, hopefully a better effort from everyone.
02-13-20, 06:44 PM
#49
Lexus Fanatic
For sure. Competition is good. It would be interesting to know what the JD Power ratings were for Lexus in the first few years they can’t to market in the early 90s and what the disparity was for the other brands. Then compare the numbers to this year for Genesis.
02-13-20, 07:07 PM
#50
I've never driven a Genesis product, but they definitely look quite nice (yes, I know that is subjective...). Good to see they have some substance behind the style.
When did they kill the coupe?
When did they kill the coupe?
02-13-20, 07:51 PM
#51
Lexus Fanatic
There is definitely truth to this. In fact, they only sold 2 models in 2017
02-13-20, 08:56 PM
#52
Lexus Fanatic
iTrader: (20)
Before genesis became a brand. 
before it was a brand they had the hyundai genesis sedan and the hyundai genesis coupe. I went in a coupe once, it was great. Still like the exterior design when i see them on the road. That one had the 2.0t and there was also a 3.8 v6 version as well. The hyundai genesis sedan eventually became the genesis g80 (and still going, long in the tooth, to be replaced later this year). They had the hyundai equus also, which was replaced by the genesis g90 in 2017.
before it was a brand they had the hyundai genesis sedan and the hyundai genesis coupe. I went in a coupe once, it was great. Still like the exterior design when i see them on the road. That one had the 2.0t and there was also a 3.8 v6 version as well. The hyundai genesis sedan eventually became the genesis g80 (and still going, long in the tooth, to be replaced later this year). They had the hyundai equus also, which was replaced by the genesis g90 in 2017.
02-13-20, 08:58 PM
#53
Lexus Fanatic
iTrader: (20)
02-13-20, 11:54 PM
#54
Before genesis became a brand.
before it was a brand they had the hyundai genesis sedan and the hyundai genesis coupe. I went in a coupe once, it was great. Still like the exterior design when i see them on the road. That one had the 2.0t and there was also a 3.8 v6 version as well. The hyundai genesis sedan eventually became the genesis g80 (and still going, long in the tooth, to be replaced later this year). They had the hyundai equus also, which was replaced by the genesis g90 in 2017.
before it was a brand they had the hyundai genesis sedan and the hyundai genesis coupe. I went in a coupe once, it was great. Still like the exterior design when i see them on the road. That one had the 2.0t and there was also a 3.8 v6 version as well. The hyundai genesis sedan eventually became the genesis g80 (and still going, long in the tooth, to be replaced later this year). They had the hyundai equus also, which was replaced by the genesis g90 in 2017.
02-14-20, 03:53 AM
#55
Lexus Fanatic
Last edited by Toys4RJill; 02-14-20 at 06:06 AM.
02-14-20, 06:05 AM
#56
02-14-20, 07:44 AM
#57
Lexus Fanatic
Remember.....in this particular case, the term "Cadillac" does not refer to simply one or two vehicles, but the average reliability of the brand, as a whole, compared to the competitors. Cadillac, as a brand, has a recent history of below-average reliability.
To explain what happened, I cannot state this as a fact, but one (very likely) reason for the sudden upswing in the brand's reliability is that Cadillac got caught off guard so suddenly with the introduction of the newest Lincoln products, that it was like a splash of cold water in the face. Cadillac management saw that they were going to have to so something (quick) to improve the image of their products, and QC on the assembly line was obviously a good place to start....no more sloppy fit/finish, loose-fitting parts, leaking fluids under the hood, sub-standard paint jobs, or unnecessary trips back to the dealer to fix or adjust what should have been done at the factory to start with.
In a similar manner, Dodge products (Ram trucks are now a separate brand), showed a big jump in CR's reliability ratings in just a year or so. Dodge, like most FCA products, used to be one of the worst, but is now in the middle of the pack. CR attributes it (and I tend to agree) to the fact that they have kept the unreliable-but-popular Challenger and Charger in production so long, without major changes to the basic design, that they have finally gotten most of the problems out of that design. Those two vehicles, BTW, are living proof that vehicles don't have to constantly change to "keep up"....they keep selling in spite of past unreliability, and have an extremely high owner-satisfaction rate, even wth their designs being so dated.
02-14-20, 10:29 AM
#58
Lead Lap
Remember.....in this particular case, the term "Cadillac" does not refer to simply one or two vehicles, but the average reliability of the brand, as a whole, compared to the competitors. Cadillac, as a brand, has a recent history of below-average reliability.
To explain what happened, I cannot state this as a fact, but one (very likely) reason for the sudden upswing in the brand's reliability is that Cadillac got caught off guard so suddenly with the introduction of the newest Lincoln products, that it was like a splash of cold water in the face. Cadillac management saw that they were going to have to so something (quick) to improve the image of their products, and QC on the assembly line was obviously a good place to start....no more sloppy fit/finish, loose-fitting parts, leaking fluids under the hood, sub-standard paint jobs, or unnecessary trips back to the dealer to fix or adjust what should have been done at the factory to start with.
In a similar manner, Dodge products (Ram trucks are now a separate brand), showed a big jump in CR's reliability ratings in just a year or so. Dodge, like most FCA products, used to be one of the worst, but is now in the middle of the pack. CR attributes it (and I tend to agree) to the fact that they have kept the unreliable-but-popular Challenger and Charger in production so long, without major changes to the basic design, that they have finally gotten most of the problems out of that design. Those two vehicles, BTW, are living proof that vehicles don't have to constantly change to "keep up"....they keep selling in spite of past unreliability, and have an extremely high owner-satisfaction rate, even wth their designs being so dated.
To explain what happened, I cannot state this as a fact, but one (very likely) reason for the sudden upswing in the brand's reliability is that Cadillac got caught off guard so suddenly with the introduction of the newest Lincoln products, that it was like a splash of cold water in the face. Cadillac management saw that they were going to have to so something (quick) to improve the image of their products, and QC on the assembly line was obviously a good place to start....no more sloppy fit/finish, loose-fitting parts, leaking fluids under the hood, sub-standard paint jobs, or unnecessary trips back to the dealer to fix or adjust what should have been done at the factory to start with.
In a similar manner, Dodge products (Ram trucks are now a separate brand), showed a big jump in CR's reliability ratings in just a year or so. Dodge, like most FCA products, used to be one of the worst, but is now in the middle of the pack. CR attributes it (and I tend to agree) to the fact that they have kept the unreliable-but-popular Challenger and Charger in production so long, without major changes to the basic design, that they have finally gotten most of the problems out of that design. Those two vehicles, BTW, are living proof that vehicles don't have to constantly change to "keep up"....they keep selling in spite of past unreliability, and have an extremely high owner-satisfaction rate, even wth their designs being so dated.
02-14-20, 10:59 AM
#59
Lexus Champion
02-14-20, 11:30 AM
#60
Remember.....in this particular case, the term "Cadillac" does not refer to simply one or two vehicles, but the average reliability of the brand, as a whole, compared to the competitors. Cadillac, as a brand, has a recent history of below-average reliability.
To explain what happened, I cannot state this as a fact, but one (very likely) reason for the sudden upswing in the brand's reliability is that Cadillac got caught off guard so suddenly with the introduction of the newest Lincoln products, that it was like a splash of cold water in the face. Cadillac management saw that they were going to have to so something (quick) to improve the image of their products, and QC on the assembly line was obviously a good place to start....no more sloppy fit/finish, loose-fitting parts, leaking fluids under the hood, sub-standard paint jobs, or unnecessary trips back to the dealer to fix or adjust what should have been done at the factory to start with.
To explain what happened, I cannot state this as a fact, but one (very likely) reason for the sudden upswing in the brand's reliability is that Cadillac got caught off guard so suddenly with the introduction of the newest Lincoln products, that it was like a splash of cold water in the face. Cadillac management saw that they were going to have to so something (quick) to improve the image of their products, and QC on the assembly line was obviously a good place to start....no more sloppy fit/finish, loose-fitting parts, leaking fluids under the hood, sub-standard paint jobs, or unnecessary trips back to the dealer to fix or adjust what should have been done at the factory to start with.
My take is that in the last 3 years Cadillac has produced 3 SUV's that are as good as any. The XT4, XT5
and XT6 are their best sellers now. JD Powers data has finally caught up.