2022 J.D. Power's Vehicle Dependability Study
02-11-22, 07:55 AM
#31
That's an interesting point. But it also begs the question of what these "problems" actually consisted of. There's already been a lot of discussion about the difference between a minor issue on a touch-screen and an engine or transmission failing, leaving one stranded.
The study, now in its 33rd year, has been redesigned to include all of the features and technology that are available in current vehicles. The study covers 184 specific problem areas across nine major vehicle categories: climate; driving assistance (new in 2022); driving experience; exterior; features/controls/ displays; infotainment; interior; powertrain; and seats.Following are key findings of the 2022 study:
- Owners of mass market vehicles experience fewer problems:Mass market brands average 190 problems per 100 vehicles (PP100), which is 14 PP100 lower than for premium brands (204 PP100). Premium brands typically incorporate more technology in their vehicles, which increases the likelihood for problems to occur. At the same time, the build quality of mass market vehicles has improved considerably and now matches that of the premium brands.
- Infotainment systems remain most problematic area:The infotainment category continues to be the most problematic, with an average of 51.9 PP100, which is more than twice as many problems as the next-highest category. Seven of the top 10 problem areas in the study are infotainment-related, including: built-in voice recognition (8.3 PP100); Android Auto/Apple CarPlay connectivity (5.4 PP100); built-in Bluetooth system (4.5 PP100); not enough power plugs/USB ports (4.2 PP100); navigation systems difficult to understand/use (3.7 PP100); touchscreen/display screen (3.6 PP100); and navigation system inaccurate/outdated map (3.6 PP100).
02-11-22, 12:47 PM
#33
Intermediate
Join Date: Apr 2015
Location: NJ
Posts: 379
Likes: 0
Received 0 Likes
on
0 Posts
good point. If you look data for last 5 years across various surveys don’t think any brand comes close to Lexus in reliability ratings. They are consistently at the top which is what is commendable.
02-11-22, 08:18 PM
#34
That's an interesting point. But it also begs the question of what these "problems" actually consisted of. There's already been a lot of discussion about the difference between a minor issue on a touch-screen and an engine or transmission failing, leaving one stranded.
02-12-22, 11:27 AM
#35
Lexus Fanatic
iTrader: (20)
another worthless 'study'.
02-12-22, 01:57 PM
#36
Lexus Fanatic
Hardly worthless, these studies provide valuable data points when deciding between car brands. Can't take one over the other as gospel, but they give you a picture
02-12-22, 03:11 PM
#37
Lexus Champion
02-12-22, 03:28 PM
#38
Lexus Champion
02-12-22, 06:09 PM
#39
Lexus Fanatic
iTrader: (20)
02-12-22, 06:47 PM
#41
Lexus Champion
02-13-22, 12:16 PM
#42
Lexus Fanatic
02-14-22, 10:16 AM
#43
Lexus Fanatic
iTrader: (20)
again we need to really look at what these numbers mean. the counts are "problems per 100 cars".
the best is 145 (or 1.45 problems per car) and the worst is 284 (or 2.84 problems per car).
so the 'best' cars have 1-2 problems per car and the worst have 2-3.
what this tells me is ALL cars are EXTREMELY "dependable" (the key word in the title of the study) and the chance of a serious 'dependability' problem (i.e., being stranded somewhere) are EXTREMELY low for all vehicles.
ergo, the 'study' does not mean a whole lot.
the best is 145 (or 1.45 problems per car) and the worst is 284 (or 2.84 problems per car).
so the 'best' cars have 1-2 problems per car and the worst have 2-3.
what this tells me is ALL cars are EXTREMELY "dependable" (the key word in the title of the study) and the chance of a serious 'dependability' problem (i.e., being stranded somewhere) are EXTREMELY low for all vehicles.
ergo, the 'study' does not mean a whole lot.
02-14-22, 10:46 AM
#44
Lexus Champion
again we need to really look at what these numbers mean. the counts are "problems per 100 cars".
the best is 145 (or 1.45 problems per car) and the worst is 284 (or 2.84 problems per car).
so the 'best' cars have 1-2 problems per car and the worst have 2-3.
what this tells me is ALL cars are EXTREMELY "dependable" (the key word in the title of the study) and the chance of a serious 'dependability' problem (i.e., being stranded somewhere) are EXTREMELY low for all vehicles.
ergo, the 'study' does not mean a whole lot.
the best is 145 (or 1.45 problems per car) and the worst is 284 (or 2.84 problems per car).
so the 'best' cars have 1-2 problems per car and the worst have 2-3.
what this tells me is ALL cars are EXTREMELY "dependable" (the key word in the title of the study) and the chance of a serious 'dependability' problem (i.e., being stranded somewhere) are EXTREMELY low for all vehicles.
ergo, the 'study' does not mean a whole lot.