I work in Oakbrook/Westchester. I used to pass that dealership on Ogden coming home all the time.

 

you're right, it doesn't hurt to go there once to see how they'll treat him. After I rec'd bad service from them I still gave them a 2nd chance for my business by going to them inquiring on a couple SC's before buying from Sharon @ your dealership. It's just that I feel it's my duty to warn other members about multple experiences, whether positive or negative with a shop, ebay user, sales, parts, anything.

So thanks for the feedback BTW do you do side work?? My car seems little 'jiggly' at times and I'm wondering if it's the trans mount and/or some worn out bushings.

 

Does anyone have anything to say about Woodfield Lexus? The previous two owners of my LS have taken the car there for all it's service... in fact I have a lengthy printout of all the service that has been performed - it was a huge plus in the purchase.

Woodfield Lexus is about 1/2 mile from my wife's office so it would be easy to take it there.

I noticed the oil change interval on the car is 5000 miles according to the sticker they put on (not sure if that's typical either)

Highland Park Lexus is closer to my office so that would be a possible choice also....

Any feedback would be great. So far I haven't needed to visit the dealership for anything..

Thanks......

 

the thing about woodfield is when i tried to get a car there(the new is250) for my dad to see if they would budge on the price. i told him is250 manual, with nav. i told them that another place said they would give it to me for 33000 out the door. then he called me a lair. then 3 days later i went there. showed him what we got it for and told him look what u missed out. showed him what we got it for and left. needless to say the sales men was a lil bit of a *****. but dont let that be the judge of it. their cs might be good. i dont knwo. all i know about woodfield is that they dont have many techs and half the shop is not beeing used

 

I agree. Woodfield = NO (they have same high volume / salesy tacktics as Naperville IMO

Highland Park, Bredemann (Glenview), Arlington, McGrath (Chicago /Westmont) = YES

 

Watch out for what oil filter is being put on your car. I know for the SC400 there are 2 a cheap paper filter one and a nice sponge filter one, i cant remember the p/n but i have it written down somewhere, ill post it as soon as i find it.

 

Thanks for the heads up guys. But just because the sales staff might be turds (most are) doesn't mean the service techs are incompetent.

When it comes time for the oil change - I might give them a shot... if they leave me with a bad impression then I'll go elsewhere.

 

heres some pics
http://www.mkiv.com/techarticles/par...ter/index.html

 

I had my timing belt and waterpump replaced at Schaumburg Toyota. I'm sure all Toyota dealerships will do an oil change

 

How much did you pay for the timing belt and water pump?