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more garbage from lexus of westminster

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Old 10-01-08, 01:47 AM
  #16  
meefer
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Ummm, not trying to TC, just going to share a positive experience I had with Westminister.

"K3RRY" couldn't get me the GFX kit pricematch to Sewell but agreed to honor the price he set for installation. I need an RX loaner to bring in the GFX front and rear. Service person gladly helps me out and I get the last RX they had. The only disappointment was that they couldn't get the car done before closing so I had to wait till Monday to get my car. Final price I paid was actually LESS than the original quote. Only by like $20 or something, but still. GFX kit looks smooth and install is basically flawless.

Sorry you had a crappy experience OP, but after one or two bad experiences I would just stop trying to deal with them and go somewhere else if it is upsetting you that much.
Old 10-01-08, 09:32 PM
  #17  
xuningshen
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hey no harm in trying to get a disount on a part, i mean what could they screw up on that? the part is instock, the only thing they could mess up on is not handing the part over or idk

but yes i know rant/rant/rant i just felt like i had to, its my way to vent

but now that thats over, i'll be going to newport lexus
Old 10-01-08, 10:08 PM
  #18  
rominl
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Originally Posted by xuningshen
hey no harm in trying to get a disount on a part, i mean what could they screw up on that? the part is instock, the only thing they could mess up on is not handing the part over or idk

but yes i know rant/rant/rant i just felt like i had to, its my way to vent

but now that thats over, i'll be going to newport lexus
sometimes it's not about what they can mess up again anymore. they might give you a discount, but they are still making money, a profit, off you. make no mistake about that.

me? i'd rather pay a bit more at another vendor that's worth myself paying for their service. maybe that's my principle
Old 10-02-08, 01:24 AM
  #19  
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Originally Posted by t0e
//Rant Rant Rant Rant//....

I hate the Stealer-ship, when it comes to service...

I and do my best to avoid them as much AS POSSIBLE!!!!!!!!!!!!!!!
^^ Very Nice & Agreed..!!

My car is 1 year & 2 weeks old...
  • [*]
  • [*]

- Joe Z
Old 10-02-08, 02:48 AM
  #20  
Peter_95
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boycott this place.... everyone keeps going there, why?
Old 10-02-08, 08:59 AM
  #21  
projectdna
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Originally Posted by Peter_95
boycott this place.... everyone keeps going there, why?
i go there because they've provided excellent customer service to me.

sorry to the OP and others who have been shafted by lexus of westminster, but maybe it's time for you all to find other dealerships that won't shaft you.
Old 10-02-08, 09:27 AM
  #22  
cbrasian
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same for me they give me great customer service plus i get to harass kerry when he's working there sure...plus they are close to me
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