more garbage from lexus of westminster
#16
Lead Lap
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Ummm, not trying to TC, just going to share a positive experience I had with Westminister.
"K3RRY" couldn't get me the GFX kit pricematch to Sewell but agreed to honor the price he set for installation. I need an RX loaner to bring in the GFX front and rear. Service person gladly helps me out and I get the last RX they had. The only disappointment was that they couldn't get the car done before closing so I had to wait till Monday to get my car. Final price I paid was actually LESS than the original quote. Only by like $20 or something, but still. GFX kit looks smooth and install is basically flawless.
Sorry you had a crappy experience OP, but after one or two bad experiences I would just stop trying to deal with them and go somewhere else if it is upsetting you that much.
"K3RRY" couldn't get me the GFX kit pricematch to Sewell but agreed to honor the price he set for installation. I need an RX loaner to bring in the GFX front and rear. Service person gladly helps me out and I get the last RX they had. The only disappointment was that they couldn't get the car done before closing so I had to wait till Monday to get my car. Final price I paid was actually LESS than the original quote. Only by like $20 or something, but still. GFX kit looks smooth and install is basically flawless.
Sorry you had a crappy experience OP, but after one or two bad experiences I would just stop trying to deal with them and go somewhere else if it is upsetting you that much.
#17
Lexus Test Driver
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hey no harm in trying to get a disount on a part, i mean what could they screw up on that? the part is instock, the only thing they could mess up on is not handing the part over or idk
but yes i know rant/rant/rant i just felt like i had to, its my way to vent
but now that thats over, i'll be going to newport lexus
but yes i know rant/rant/rant i just felt like i had to, its my way to vent
but now that thats over, i'll be going to newport lexus
#18
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hey no harm in trying to get a disount on a part, i mean what could they screw up on that? the part is instock, the only thing they could mess up on is not handing the part over or idk
but yes i know rant/rant/rant i just felt like i had to, its my way to vent
but now that thats over, i'll be going to newport lexus
but yes i know rant/rant/rant i just felt like i had to, its my way to vent
but now that thats over, i'll be going to newport lexus
me? i'd rather pay a bit more at another vendor that's worth myself paying for their service. maybe that's my principle
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ben_r_
IS - 2nd Gen (2006-2013)
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12-09-07 08:38 PM
affairs, body, california, charlie, complaints, consumer, dealership, dept, giving, lexus, overpriced, powered, run, sarno, shop, vbulletin, westminster