sharman

Hi
Looking for recommendations in the irvine O/C area. I have been taking my car to Newport Lexus, they are courteous but I don't feel confident about their work. It seems like their service is smoke and mirrors and not much substance.
Thanks

ISF4life

iTrader: (30)

cerritos lexus , its best in oc

gemini1

iTrader: (7)

Newport Lexus will not haggle with you...
I agree go to cerritos.. or Westminister..

Rich27

iTrader: (9)

If you want to save some money go to Dynamic in Midway City. Sunny is a certified Lexus Tech. He goes great work and is highly recommended here.

ISF4life

iTrader: (30)

also try california auto shop, its in garden grove, 13100 brookhust ca 92843, also kevin certified lexus tech too, , save $$$ # 714 537-2629 , tell him you from club lexus, lolz

ridox

Irvine toyota is good.

CrazySC300

iTrader: (16)

DO NOT go to Lexus of Cerritos or Westminster for service! Unless of course, you don't mind getting ripped off.

Sexi_Lexi

Try Tustin Lexus and ask for Iman Azimi. Yes I know that Tustin and Newport Lexus are owned by the same owner but it's not so much who's the owner but which service adviser you deal with. Iman has always been awesome with me and is cool with mods. He always hooks me up with a loaner whenever I needed one, even for an oil change.

Iman's #: 714-368-3266.

hyoshim

Had any bad experience with them? I bought mine from Cerritos and I'm curious..

Thanks,

projectdna

iTrader: (56)

charlie sarno @ lexus of westminster, if a certified service center is a must.

son @ dynamic auto in midway city (just down the street from lexus of westminster's showroom) also does a great job.

can't say too much about lexus of cerritos, though i've "heard" horror stories about them.

CrazySC300

iTrader: (16)

Yes I did! How does a $73 oil change sound to you?

projectdna

iTrader: (56)

^ that's how much every lexus dealership charges for an oil change: an arm and a leg.

so unless they forgot to fill up your engine w/ motor oil, left the drain bolt loose, or did something that led to a catastrophic system failure in your lexus, i'm not sure you have a legitimate complaint.

but again, i've only "heard" horror stories about them...

hyoshim

What did you hear??

nos fed

newport lexus raped me. $850 for 30k/60k service + "free" recall service. i figured that was standard pricing for a lexus dealership & the price you pay for a luxury car. could i have been raped for less elsewhere?

projectdna

iTrader: (56)

the usual service department snafus... overcharging, forgetting to perform certain services, lack of customer service, etc... stuff that happens at other dealers, maybe less often than more.

i'd recommend getting to know your local lexus service center's service advisors. imo the better your relationship is with them, the better your service experience will be.