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Actually Longo has their own collision repair facility on site. They do not outsource it. Longo Collision is a Toyota and Lexus certified collision repair facility, not many body shops can claim that. They are also an AAA direct repair shop which should mean alot since AAA doesn't just select any body shop on their program. They actually do great work. Sadly, people who bad mouth Longo are those who have had bad experiences or never set foot on their property at all.
yup someone above already corrected me. i have never used longo repair facility but i don't have that plan neither after how their sales and service departments treated me. being AAA direct is a good thing for sure, but i haven't seen their work to make any judgement. one thing more than likely for sure is their price probably won't be on the cheap side.