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Old 05-26-10, 02:25 AM
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IS25Heaven
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Default Service Advisor

I have been taking my car to Lexus of Glendale for quite a while now. I recently called them, and my service advisor Mr. Kong is apparently no longer with the company. My previous advisor there, seemed uninterested in his job. He also insinuated that I had gotten into an accident, just because he saw white paste in between my panels, which happened to be wax. Failed to mention the fact the i had chuncks of tire missing and that that i was driving on my wires. Never returned my calls or my messages. Lexus of Glendale is the closest dealership to me, so I would prefer to still take my car over there. Im just wondering what dealerships do you guys go to, and who is your advisor?

I dont wanna try someone new, and not knowing if they will handle my car with care. My car is lightly modded and I dont want them bombing driveways. I also rub ALOT. lol.

Here is a pic of my car so one can have an idea.




I guess, I just dont want to take my car to someone that hates being there and doesnt care about how they take care of you and your car.

Last edited by IS25Heaven; 05-26-10 at 02:32 AM.
Old 05-26-10, 08:11 AM
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ULTiMaX99
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joseph kong was one of the better SA's that I had dealt with at glendale. sucks to hear that he's no longer there. the other SA's that I had, some weren't knowledgeable and others were just whatevers. sorry i can't recommend any of the other SA's there.
Old 05-26-10, 11:15 AM
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TWong350
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If you don't mind driving to Longo, see John Duran.
Old 05-26-10, 12:35 PM
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bigguppy
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Also a bit far from you but I think it is worth it. Lexus of Westminster ask for Jorge Buenrostro. Cool guy who actually want to help. I have gone to Cerritos and Glendale, service was good but result was not. Just my oppion.
Old 05-26-10, 12:45 PM
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projectdna
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charlie sarno @ lexus of westminster.
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