I know there a lot of people in this forum from Southern California. Does anyone have any recommendations for a service adviser from Newport Beach Lexus? I'm looking for good customer service and someone who will pay attention to details.

 

I usually go down to South County. RGD if you do go to South County.

 

Try, Sean Tafoya or Arlin

 

Pete P., if you are near Westminster

He's even on here in the forums with his 2IS

 

I take my car there and I can tell you I've worked with them all. No one in particular stands out but that's because I'm the one telling them what to do. And so far they all do what I tell them. Including replacing my front disk/pads after they tried to fix the squeaking twice. Finally I told them to just replace the pad/disks for me and they did. I'm very pleased with their customer service.

 

Joey Wilchek at Newport Lexus is fantastic. I've been taking my RX there for over four years. I change my own cabin and engine filters, it's easy and save a lot of money. The 15K, 30k services do a lot of "inspecting" and costs a lot more. I basically have had the oil changed there at 5K, and had brake fluid service done at 30k only and said no to all the other suggested stuff(inspecting). Joey is honest and won't try to upsell you something you don't need.