HID Special $60.00 Shipped for ClubLexus.com members
#34
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The price we are offering are simply wholesale pricing. We've been in the HID business over 5 years and have only done wholesale in the past. Recently we've decided to start offering wholesale cost directly to the end users.
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I just purchased 9006 3000k hid kit from HIDEXTRA and got it installed last night. the driver side kit turn on but if I switch off it won't turn on again...so its on sometimes and off sometimes. I told the customer service that I would need to get the new parts before I can send it back to them because it is just too much work to remove the bumper and put it back. To the end, I have to end up ordering and paying parts of the kit because they won't ship it to me first. And I still need to pay for shipping back the bad parts to get my money back. I hope someone in HIDEXTRA can take care of this situation.
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Warranty is 2 years and cost would be $31.50 shipping included within USA.
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I just purchased 9006 3000k hid kit from HIDEXTRA and got it installed last night. the driver side kit turn on but if I switch off it won't turn on again...so its on sometimes and off sometimes. I told the customer service that I would need to get the new parts before I can send it back to them because it is just too much work to remove the bumper and put it back. To the end, I have to end up ordering and paying parts of the kit because they won't ship it to me first. And I still need to pay for shipping back the bad parts to get my money back. I hope someone in HIDEXTRA can take care of this situation.
Unfortunately we must receive the damaged parts for warranty before we can ship out any replacement parts. We just can't send out any replacement parts without receiving the bad parts. For our insurance purposes and for you to receive the replacement parts prior receiving your bad parts we have to charge you first as a new transaction. Once we receive the return parts we'll issue the credit back to your account.
We have had bad experiences in the past where we send replacement parts prior receiving the bad parts from the customer. Guess what happened at the end? We never received the bad parts. We need to receive the bad parts due to our factory will reimburse us on all the bad parts.
Last edited by HIDXTRA; 06-01-09 at 03:32 PM.
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PM me your First and Last name and your shipping address. I'll take a look into this matter.
Unfortunately we must receive the damaged parts for warranty before we can ship out any replacement parts. We just can't send out any replacement parts without receiving the bad parts. For our insurance purposes and for you to receive the replacement parts prior receiving your bad parts we have to charge you first as a new transaction. Once we receive the return parts we'll issue the credit back to your account.
We have had bad experiences in the past where we send replacement parts prior receiving the bad parts from the customer. Guess what happened at the end? We never received the bad parts. We need to receive the bad parts due to our factory will reimburse us on all the bad parts.
Unfortunately we must receive the damaged parts for warranty before we can ship out any replacement parts. We just can't send out any replacement parts without receiving the bad parts. For our insurance purposes and for you to receive the replacement parts prior receiving your bad parts we have to charge you first as a new transaction. Once we receive the return parts we'll issue the credit back to your account.
We have had bad experiences in the past where we send replacement parts prior receiving the bad parts from the customer. Guess what happened at the end? We never received the bad parts. We need to receive the bad parts due to our factory will reimburse us on all the bad parts.