Sewell Lexus, sewellparts.com: LED/HID Retro Kit, 2IS, $600 Off using Promo 3W229LED
#16
Lexus Champion
iTrader: (9)
https://www.clublexus.com/forums/is-...or-1200-a.html
#20
Driver
iTrader: (1)
Mr. Darrell,
I also would like to know if I can get the newer updated one to replace my recently purchased MY2011 LED HEADLIGHTS? Purchased back in 12/23/2011. The driver side already showing bubbles, passenger is fine so far. Please let me know what procedure to get these replaced, I will wait for your response patiently Darrell.
I also would like to know if I can get the newer updated one to replace my recently purchased MY2011 LED HEADLIGHTS? Purchased back in 12/23/2011. The driver side already showing bubbles, passenger is fine so far. Please let me know what procedure to get these replaced, I will wait for your response patiently Darrell.
#24
Neu`roc´i`ty
iTrader: (17)
Mr. Darrell,
I also would like to know if I can get the newer updated one to replace my recently purchased MY2011 LED HEADLIGHTS? Purchased back in 12/23/2011. The driver side already showing bubbles, passenger is fine so far. Please let me know what procedure to get these replaced, I will wait for your response patiently Darrell.
I also would like to know if I can get the newer updated one to replace my recently purchased MY2011 LED HEADLIGHTS? Purchased back in 12/23/2011. The driver side already showing bubbles, passenger is fine so far. Please let me know what procedure to get these replaced, I will wait for your response patiently Darrell.
#25
Allow me to address the concern for the bubbling/cracking issue. Lexus recently released a TSiB (Technical Support information Bulletin, L-SB-0005-12). This describes some vehicles may exhibit a paint bubbling/wrinkling concern on top of the LED strip panel on one or both headlamps. A newly designed headlight was made to address this concern - this is where the 'eyelashes' come into play. Apparently the lens on the front of the lights acted like a magnifying glass thus extreme temperatures to develop on the surface of the lamp housing. The newer designed lights (with the eyelashes) deflect the light across a larger surface area of the lamp housing.
Any lamp meeting the conditions described above are to be replaced - both lamps. If the your lamps however do not show any visible signs for these conditions you are not eligible for replacement.
The TSiB is not a recall nor a campaign. The TSiB is simply a communication memo from Lexus directed at Lexus personnel on what actions to take in the event of a similarly stated concern. Only a few of you may experience this condition - we suspect hardly any.
Should anyone meet such requirement please contact us by email here and we'll start the warranty process and get a set of new lights to you. We'll ship a new set of lights and the old (defective) lights will be shipped back (within 30 days). Once we receive the lights, we'll forward them onto the Lexus Engineers.
Darrel
Any lamp meeting the conditions described above are to be replaced - both lamps. If the your lamps however do not show any visible signs for these conditions you are not eligible for replacement.
The TSiB is not a recall nor a campaign. The TSiB is simply a communication memo from Lexus directed at Lexus personnel on what actions to take in the event of a similarly stated concern. Only a few of you may experience this condition - we suspect hardly any.
Should anyone meet such requirement please contact us by email here and we'll start the warranty process and get a set of new lights to you. We'll ship a new set of lights and the old (defective) lights will be shipped back (within 30 days). Once we receive the lights, we'll forward them onto the Lexus Engineers.
Darrel
Last edited by Sewell; 02-29-12 at 11:33 AM.
#27
Lead Lap
iTrader: (4)
#28
And should it help, its not a 2011MY versus 2012MY light but rather a typical and normal update. The lights simply updated to a newer light design just as many other parts do (and frequently at that). There will numerous 2012MY models with the older headlights. Only the latest production vehicles will have the updated lights.
Darrel
#29
- - G T V I P - -
iTrader: (11)
Darrel:
Thank you for the prompt response. Will be sending you an email later today with attached pictures of the headlights. I will be looking forward to working with you in anyway to get these replaced.
Thanks,
@ Brian. I believe they are the newer headlights as mine do not have this
Thank you for the prompt response. Will be sending you an email later today with attached pictures of the headlights. I will be looking forward to working with you in anyway to get these replaced.
Thanks,
@ Brian. I believe they are the newer headlights as mine do not have this