Oil Change
#1
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From: Illinois
Oil Change
I went to a Toyota Dealer to change the oil in my ES for the first time. I was originally quoted $21.95. I decided it was worth the extra few bucks to have it changed at a new Toyota dealer near the house. They had a nice clean waiting room with a window with a view into the service department. Hence, I could watch the mechanic working on my car. Also, I was confident that they would use the proper oil and filter. I was happy to see that they checked the tire pressure and cleaned the engine bay. I was glad that I chose to go to the Toyota dealer at that point. However, the total bill ended up being $26 instead of $21.95. I asked why it was different than the original quote. They stated because "it was Lexus". I didn't argue and left the dealership. Well, now it's bugging me. How is my 94 ES any different than a 94 Camry XLS ? Wouldn't they use the same filter and oil on that car ? I don't think it's right.
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I'm going to make sure I have a firm quote from this point forward. I may look into other Toyota dealerships as well. An interesting note may be that the owner of this dealership also owns a Lexus dealership in the area. My other service inquires were denied. I was told to go to a Lexus dealer.
#5
Originally posted by Bluesman
I'm going to make sure I have a firm quote from this point forward. I may look into other Toyota dealerships as well. An interesting note may be that the owner of this dealership also owns a Lexus dealership in the area. My other service inquires were denied. I was told to go to a Lexus dealer.
I'm going to make sure I have a firm quote from this point forward. I may look into other Toyota dealerships as well. An interesting note may be that the owner of this dealership also owns a Lexus dealership in the area. My other service inquires were denied. I was told to go to a Lexus dealer.
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