ES350 Recall? (are ES350's impacted by the Camry tranny issue)
05-07-06, 11:24 AM
#16
Driver School Candidate
When I brought the car in, no-one mentioned anything about the tranny issue, but I actually took it to a different dealership for the maintenance than the one I bought it at.
Behind the scenes, the two dealerships talked about the issue, and then the one I bought it from gave me a call and told me they didn't want to put me back in that car. I didn't press them at all, this was all their idea.
Putnam Lexus of Redwood City, CA was where I bought it - they were great!
Car went in on Friday morning, Sat afternoon I had another car.
My experience at both dealerships was excellent, and I think this customer satisfaction is important to Lexus. I would hope you could talk to them about it.
Good luck!
Behind the scenes, the two dealerships talked about the issue, and then the one I bought it from gave me a call and told me they didn't want to put me back in that car. I didn't press them at all, this was all their idea.
Putnam Lexus of Redwood City, CA was where I bought it - they were great!
Car went in on Friday morning, Sat afternoon I had another car.
My experience at both dealerships was excellent, and I think this customer satisfaction is important to Lexus. I would hope you could talk to them about it.
Good luck!
05-09-06, 11:45 AM
#19
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Dealership went ahead and gave my parents a new car for the tranny issue as well. Dealership refused to acknowledge the fact that there have been past tranny issues, but does not want to give them a car off the lot, "in case it has an issue as well". Which, to us, makes no sense if the problem isn't known.
Sooo, unforutnately they have to wait until the end of the month. What an inconvenience...
Sooo, unforutnately they have to wait until the end of the month. What an inconvenience...
05-09-06, 12:40 PM
#21
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Originally Posted by jeffofla
Is there a pattern as to which cars may or may not be affected. (i.e. manufacture date, etc).
05-09-06, 02:19 PM
#22
I think you are right... which is why I was curious as to how deep the problem went. For example, was the first shipment including those that arrived at the port, but did not hit show rooms on launch day?
The reason I ask is that I test drove a car on launch day, Tuesday 4/25 when they got the cars in. I felt some roughness with the transmission. I thought it might have been just me because this car is more powerful and five model years different than mine. So I still purchased the car, but mine was at the port, and would not arrive until Thursday. That worked out for me fine, because i had to go to New York on Wednesday and would not be back in California until late Friday night to take delivery of my car on Saturday. I have so far felt no major issues - nor the issue I felt on the intial test drive - with my car, although I have only driven it 232 miles since I picked it up 10 days ago.
This issue may be so small that we may never hear the extent with relatively a handful of cars affected. And that's the way I hope we keep it.
The reason I ask is that I test drove a car on launch day, Tuesday 4/25 when they got the cars in. I felt some roughness with the transmission. I thought it might have been just me because this car is more powerful and five model years different than mine. So I still purchased the car, but mine was at the port, and would not arrive until Thursday. That worked out for me fine, because i had to go to New York on Wednesday and would not be back in California until late Friday night to take delivery of my car on Saturday. I have so far felt no major issues - nor the issue I felt on the intial test drive - with my car, although I have only driven it 232 miles since I picked it up 10 days ago.
This issue may be so small that we may never hear the extent with relatively a handful of cars affected. And that's the way I hope we keep it.
05-09-06, 05:03 PM
#23
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Originally Posted by jeffofla
I think you are right... which is why I was curious as to how deep the problem went. For example, was the first shipment including those that arrived at the port, but did not hit show rooms on launch day?
The reason I ask is that I test drove a car on launch day, Tuesday 4/25 when they got the cars in. I felt some roughness with the transmission. I thought it might have been just me because this car is more powerful and five model years different than mine. So I still purchased the car, but mine was at the port, and would not arrive until Thursday. That worked out for me fine, because i had to go to New York on Wednesday and would not be back in California until late Friday night to take delivery of my car on Saturday. I have so far felt no major issues - nor the issue I felt on the intial test drive - with my car, although I have only driven it 232 miles since I picked it up 10 days ago.
This issue may be so small that we may never hear the extent with relatively a handful of cars affected. And that's the way I hope we keep it.
The reason I ask is that I test drove a car on launch day, Tuesday 4/25 when they got the cars in. I felt some roughness with the transmission. I thought it might have been just me because this car is more powerful and five model years different than mine. So I still purchased the car, but mine was at the port, and would not arrive until Thursday. That worked out for me fine, because i had to go to New York on Wednesday and would not be back in California until late Friday night to take delivery of my car on Saturday. I have so far felt no major issues - nor the issue I felt on the intial test drive - with my car, although I have only driven it 232 miles since I picked it up 10 days ago.
This issue may be so small that we may never hear the extent with relatively a handful of cars affected. And that's the way I hope we keep it.
We didn't notice an issue until around 200 miles...and when we noticed it progressively got way worse in just 20 min. Car had a lot of trouble shifting from 1st to 2nd.
I feel for my parents though, cuz I bought an IS250 a week before they purchased their car. Now they have none and mine runs great!
05-10-06, 03:14 AM
#24
Does anyone else hear a strange sound when the car is running. I can't quite put my finger on what it is. The car runs great and I have no problems, just a very strange whiny hissy sound. I'm wondering if it could be the DVD in the navigation system spinning or something in the audio. I've had the car over a week now and hear it everytime I start the car. Once I start driving and playing music, I don't hear it anymore but I can't help wondering if something is wrong or if it is normal.
05-10-06, 08:33 AM
#25
Driver School Candidate
Are you hearing the fuel system check? the dealer warned me I may hear that several hours later after the car was off, but its possible there is a similar sound at startup as well.
05-10-06, 01:30 PM
#26
Update - I figured out what the whiny, hissy sound was every time I started the car. It is the radio being left on the AUX input. It is waiting for the signal from my Ipod. When I turned off the audio, the sound went away or if I put it on FM and lowered the volume all the way to 0, the sound went away. As soon as I change to the AUX input I hear the whiny sound until I hit play on my Ipod.
I'm very relieved because it was sounding almost like a vacuum leak.
I'm very relieved because it was sounding almost like a vacuum leak.
05-10-06, 01:39 PM
#27
Lexus Fanatic
Originally Posted by cleblanc
Update - I figured out what the whiny, hissy sound was every time I started the car. It is the radio being left on the AUX input. It is waiting for the signal from my Ipod. When I turned off the audio, the sound went away or if I put it on FM and lowered the volume all the way to 0, the sound went away. As soon as I change to the AUX input I hear the whiny sound until I hit play on my Ipod.
I'm very relieved because it was sounding almost like a vacuum leak.
I'm very relieved because it was sounding almost like a vacuum leak.
Lexus should come up with a digital solution for an external music source quickly.
05-12-06, 08:41 PM
#29
Lead Lap
Lexus service is the BEST
The fact that the Lexus dealers are putting buyers into NEW cars is a demonstration that in today's market you DO still sometimes "get what you pay for". Almost every new car has minor mechancial flaws. it happened in the Acura TL (VERY similar tranny issue) as well as in the Infiiniti GS but neither of those mfg's were (readily) offering replacements to the buyer "victims" but rather were simply rebuilding the trannys and giving the cars back to the original buyer. That was a demonstration of poor serivce IMHO and some people were successfull at getting Acura/Inifiniti to buy them back but often had to either go through or threaten legal action. Lexus on the otherhand appears to be handling this the same way BMW or Mercedes would...No questions asked and here's you new car sir. I guess the extra $'s are sometimes TRULY worth the price.
05-12-06, 09:44 PM
#30
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Originally Posted by jeffofla
Agreed. At least we can connect the ipod to the ML system now, though. This was actually a requirement for buying my new car.
They have modules that plug into the Lexus stock headunit that allow digital input from the iPod, displays track information, artists, playlist, etc. on the Nav screen. Not sure if it'll work with Gen V Nav units. Just wondering if anyone has any experience with this company or these modules.