Consumer Reports Names Lexus ES 350 as Most Reliable
#16
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dreyfus,
I don't know about transmissions or engine knocking tapping as regards volume of complaints, but I do know wind noise and rattles is very widepsread.
The dealer had said to me they'd take all the help they could get on rattles alone, inundated with them for resolution driving them nuts and that was back in August. And they call wind noise buffeting and are VERY aware of it.
As to the 60,000 units sold, maybe, but when the stated goal of Lexus was to sell 70,000 units for the entire year I am wondering if the 60,000 is inflated since they have been sold only for 6 months plus or minus.
I agree with Psych, the Consumer Reports is fiction, IMO not at all based on valid market research criteria to determine a reliability factor.
I don't know about transmissions or engine knocking tapping as regards volume of complaints, but I do know wind noise and rattles is very widepsread.
The dealer had said to me they'd take all the help they could get on rattles alone, inundated with them for resolution driving them nuts and that was back in August. And they call wind noise buffeting and are VERY aware of it.
As to the 60,000 units sold, maybe, but when the stated goal of Lexus was to sell 70,000 units for the entire year I am wondering if the 60,000 is inflated since they have been sold only for 6 months plus or minus.
I agree with Psych, the Consumer Reports is fiction, IMO not at all based on valid market research criteria to determine a reliability factor.
#17
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Nevertheless, the upcoming report that comes after their big annual survey will provide us with a fuller picture of what’s going on, which is what we’re talking about here. Our poll with 104 responses does not a thorough study make.
#18
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Bob, so now we're questioning Toyota/Lexus sales reporting figures?? Quite a conspiracy going on! Suffice it to say, there are A LOT of ES's out there, MANY of which are problem free. I agree, way too early for an accurate reliability report, but MANY of your problems surfaced early in ownership, and I think this type of disatisfaction would would have been reflected in others surveys if widespread..
I got the figure of 70,000 units as a goal of Toyota/Lexus by reading the article of a reviewer as stated to him by Lexus/Toyota officials and published within the last month, not by me, you can find it on here and I believe it was the one by Healey.
You yourself posted under window issue subject sales for ES were roughly 12,000 units for September October which would be roughly 6,000 units a month for the last 6 months they have been available or 36,000 units sold. Even at 8,000 sold per month that would 48,000 units sold not the 60,000 you posted.
#19
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I got the figure of 70,000 units as a goal of Toyota/Lexus by reading the article of a reviewer as stated to him by Lexus/Toyota officials and published within the last month, not by me, you can find it on here and I believe it was the one by Healey.
You yourself posted under window issue subject sales for ES were roughly 12,000 units for September October which would be roughly 6,000 units a month for the last 6 months they have been available or 36,000 units sold. Even at 8,000 sold per month that would 48,000 units sold not the 60,000 you posted.
You yourself posted under window issue subject sales for ES were roughly 12,000 units for September October which would be roughly 6,000 units a month for the last 6 months they have been available or 36,000 units sold. Even at 8,000 sold per month that would 48,000 units sold not the 60,000 you posted.
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#20
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I got the figure of 70,000 units as a goal of Toyota/Lexus by reading the article of a reviewer as stated to him by Lexus/Toyota officials and published within the last month, not by me, you can find it on here and I believe it was the one by Healey.
You yourself posted under window issue subject sales for ES were roughly 12,000 units for September October which would be roughly 6,000 units a month for the last 6 months they have been available or 36,000 units sold. Even at 8,000 sold per month that would 48,000 units sold not the 60,000 you posted.
You yourself posted under window issue subject sales for ES were roughly 12,000 units for September October which would be roughly 6,000 units a month for the last 6 months they have been available or 36,000 units sold. Even at 8,000 sold per month that would 48,000 units sold not the 60,000 you posted.
#21
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I can see why the IS has passed expectations, they are very nice looking, when I was at service several times I kept looking at them each time I was there and thinking maybe I should have looked closer at them instead and seems I would have saved myself a lot of grief if I did.
#22
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No matter the exact number of ES350s sold to date, the point that our very limited surveys and discussions here on CL do not give us the full picture remains. They're useful and good and that's why we're all here in the first place. But we must remember our somewhat limited perspective which is unavoidable with CL contributors being so small a subset of the total ES350 owner population.
#23
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Here are the Toyota/Lexus sales figures from the Home Page of this owners club forum. 60,573 ES350's sold year to date thru October '06. 6,357 sold during the month of October. If this rate of sales continues thru November and December (6,000+ per month), that will be another 12,000-13,000 cars sold in '06. Adding 60,573 + 12,000 (or so) = 72,573. Pretty close to their stated goal of 70,000, eh?
But to answer your question, I got those projections from an article whose source was stated as Toyota/Lexus, not me or from my own head or part of any conspiracy.
#24
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No matter the exact number of ES350s sold to date, the point that our very limited surveys and discussions here on CL do not give us the full picture remains. They're useful and good and that's why we're all here in the first place. But we must remember our somewhat limited perspective which is unavoidable with CL contributors being so small a subset of the total ES350 owner population.
The fine print will get you every time. This not a survey of actual owners, it is a prediction based on prior years models. Our local paper had that in not so fine print, then I went to the link and sure enough here is what the article has at top of rankings.
"Best and worst predicted reliability, according to Consumer Reports survey research."
#25
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No matter the exact number of ES350s sold to date, the point that our very limited surveys and discussions here on CL do not give us the full picture remains. They're useful and good and that's why we're all here in the first place. But we must remember our somewhat limited perspective which is unavoidable with CL contributors being so small a subset of the total ES350 owner population.
#26
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No matter the exact number of ES350s sold to date, the point that our very limited surveys and discussions here on CL do not give us the full picture remains. They're useful and good and that's why we're all here in the first place. But we must remember our somewhat limited perspective which is unavoidable with CL contributors being so small a subset of the total ES350 owner population.
Yet there are FOUR forums of any real note on the internet basically dedicated to them. (ToyotaNation, Solaraguy, Lexus Owners Club, ClubLexus) And of those, only ToyotaNation is even a drop in the bucket when it comes to a descent number of owners.
So now we have the gross proliferation of the internet. Of all the cars sold. When people *do* come online asking about problems. Atleast 90% of those asking about problems stem from user-error, or maintenance issues to begin with. Not poor initial design.
The Camry platform in North America:
Camry
Solara
Avalon
Sienna
Highlander
ES xxx
RX xxx
#27
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I've been a hardcore poster and mod here for 5+ years.
1. People who have issues, look for forums and post them
2. Happy people are happy, rarely post "I love my car". However, people with issues are quick to post "this is wrong, help"
3. Thus it can make people think the problem is larger than it seems.
Not saying at all Lexus does not have issues, they do but they have the LEAST amount of any brand.
1. People who have issues, look for forums and post them
2. Happy people are happy, rarely post "I love my car". However, people with issues are quick to post "this is wrong, help"
3. Thus it can make people think the problem is larger than it seems.
Not saying at all Lexus does not have issues, they do but they have the LEAST amount of any brand.
#28
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1sick,
I can see why the IS has passed expectations, they are very nice looking, when I was at service several times I kept looking at them each time I was there and thinking maybe I should have looked closer at them instead and seems I would have saved myself a lot of grief if I did.
I can see why the IS has passed expectations, they are very nice looking, when I was at service several times I kept looking at them each time I was there and thinking maybe I should have looked closer at them instead and seems I would have saved myself a lot of grief if I did.
Like you, when I first drive it (and when I get an IS loaner) it does make me grin, fantastic car.
#29
Lexus Champion
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I've been a hardcore poster and mod here for 5+ years.
1. People who have issues, look for forums and post them
2. Happy people are happy, rarely post "I love my car". However, people with issues are quick to post "this is wrong, help"
3. Thus it can make people think the problem is larger than it seems.
Not saying at all Lexus does not have issues, they do but they have the LEAST amount of any brand.
1. People who have issues, look for forums and post them
2. Happy people are happy, rarely post "I love my car". However, people with issues are quick to post "this is wrong, help"
3. Thus it can make people think the problem is larger than it seems.
Not saying at all Lexus does not have issues, they do but they have the LEAST amount of any brand.
Since the Consumer Reports is a set of predictions based on prior years I take a different view. I have more faith in forums like this it seems than those who got cars they report are problem free and I do because more or less this is a collection of actual owners who respond to the polls and offer their experiences, these are not psychic friends network predictions, but actual cars. It is those who got problem free cars that seem to insist issues are limited or that an issue could not be widespread.
Even Toyota places more stock in forums like this than those who try to insist these forums are not a good litmus test. There was an article where software was changed for Toyota model based on complaints on internet forums. It's on here somehwere.
Also if you look at those with just transmission issues, you see several indicate(d) they are on a waiting list for the TSIB valve body to be shipped due to backorder, not something that would occur with only a handful of problem transmissions. Also the meter used to detect the 3 to 4 flare was sent to all Lexus dealers not something done if only a small number had this issue, they'd save the money and aggravation in not buying those meters and instead just replace the complainers transmissions or valve body when the "infrequent" complainer drove in, on the other hand if they knew this was widespread potential they'd do what they did.
Lastly, when at service, I was told they were inundated with rattle complaints and would take all the help they could get, looking at Celibon's poll, 20 percent, plus or minus, reflects the exasperation related to me. I even gave a couple of location pointers I had picked up on here to offer some help to them to find the source of the rattles they were charged with ceasing and which was driving them nuts. I told them to call Lexus of Glendale as I kept seeing that dealer mentioned associated with rattle terminators.
Maybe I am biased about Club Lexus, but for me, if you want accuracy about a Lexus, this is THE place to get it.
#30
Lexus Champion
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Since the Consumer Reports is a set of predictions based on prior years I take a different view. I have more faith in forums like this it seems than those who got cars they report are problem free and I do because more or less this is a collection of actual owners who respond to the polls and offer their experiences, these are not psychic friends network predictions, but actual cars. It is those who got problem free cars that seem to insist issues are limited or that an issue could not be widespread.
Even Toyota places more stock in forums like this than those who try to insist these forums are not a good litmus test. There was an article where software was changed for Toyota model based on complaints on internet forums. It's on here somehwere.
Also if you look at those with just transmission issues, you see several indicate(d) they are on a waiting list for the TSIB valve body to be shipped due to backorder, not something that would occur with only a handful of problem transmissions. Also the meter used to detect the 3 to 4 flare was sent to all Lexus dealers not something done if only a small number had this issue, they'd save the money and aggravation in not buying those meters and instead just replace the complainers transmissions or valve body when the "infrequent" complainer drove in, on the other hand if they knew this was widespread potential they'd do what they did.
Lastly, when at service, I was told they were inundated with rattle complaints and would take all the help they could get, looking at Celibon's poll, 20 percent, plus or minus, reflects the exasperation related to me. I even gave a couple of location pointers I had picked up on here to offer some help to them to find the source of the rattles they were charged with ceasing and which was driving them nuts. I told them to call Lexus of Glendale as I kept seeing that dealer mentioned associated with rattle terminators.
Maybe I am biased about Club Lexus, but for me, if you want accuracy about a Lexus, this is THE place to get it.
Even Toyota places more stock in forums like this than those who try to insist these forums are not a good litmus test. There was an article where software was changed for Toyota model based on complaints on internet forums. It's on here somehwere.
Also if you look at those with just transmission issues, you see several indicate(d) they are on a waiting list for the TSIB valve body to be shipped due to backorder, not something that would occur with only a handful of problem transmissions. Also the meter used to detect the 3 to 4 flare was sent to all Lexus dealers not something done if only a small number had this issue, they'd save the money and aggravation in not buying those meters and instead just replace the complainers transmissions or valve body when the "infrequent" complainer drove in, on the other hand if they knew this was widespread potential they'd do what they did.
Lastly, when at service, I was told they were inundated with rattle complaints and would take all the help they could get, looking at Celibon's poll, 20 percent, plus or minus, reflects the exasperation related to me. I even gave a couple of location pointers I had picked up on here to offer some help to them to find the source of the rattles they were charged with ceasing and which was driving them nuts. I told them to call Lexus of Glendale as I kept seeing that dealer mentioned associated with rattle terminators.
Maybe I am biased about Club Lexus, but for me, if you want accuracy about a Lexus, this is THE place to get it.