So....What's wrong with me
#17
They dropped my car off, and as soon as I got in, I noticed a big scratch across the plastic covering the speedometer. I called them, and they are ordering a replacement part.
Took it out this morning, and had a flare (although certainly smaller) between 3-4.
Let us know how yours goes as well.
Took it out this morning, and had a flare (although certainly smaller) between 3-4.
Let us know how yours goes as well.
#18
They dropped my car off, and as soon as I got in, I noticed a big scratch across the plastic covering the speedometer. I called them, and they are ordering a replacement part.
Took it out this morning, and had a flare (although certainly smaller) between 3-4.
Let us know how yours goes as well.
Took it out this morning, and had a flare (although certainly smaller) between 3-4.
Let us know how yours goes as well.
#19
That was his transmission that was just replaced he was talking about, next for him should be a buyback if the flare keeps happening and seems to me from his post, will.
#21
#24
They dropped my car off, and as soon as I got in, I noticed a big scratch across the plastic covering the speedometer. I called them, and they are ordering a replacement part.
Took it out this morning, and had a flare (although certainly smaller) between 3-4.
Let us know how yours goes as well.
Took it out this morning, and had a flare (although certainly smaller) between 3-4.
Let us know how yours goes as well.
Interesting that they scratched your car and didn't mention it. My car is dirty so I can't really check the exterior as it didn't get washed. I did like though the fact that they've driven it and added some kms (which was expected) and that my next service interval is.... 400 kms away. So my car gets to go back to the dealer again within the next week or so. You'd think they'd have serviced as it was so close but... no. I expect too much.
I'm beginning to think my car loves being back at the dealer. Maybe its homesick? Separation anxiety? I haven't heard anything from Lexus or my dealer regarding an extended warranty. To date I'm the only who has ever mentioned it.
Any takers on bets that we probably don't get the extended 7yr warranty in Canada for trans failure\replacement?
#25
Picked up the car today. Noticed a small 3-4 flare when HOT this evening, but we've only driven two quick freeway trips so far. Trans seems smoother overall with 2-3 being super smooth. More testing tomorrow, far too early to tell.
Interesting that they scratched your car and didn't mention it. My car is dirty so I can't really check the exterior as it didn't get washed. I did like though the fact that they've driven it and added some kms (which was expected) and that my next service interval is.... 400 kms away. So my car gets to go back to the dealer again within the next week or so. You'd think they'd have serviced as it was so close but... no. I expect too much.
I'm beginning to think my car loves being back at the dealer. Maybe its homesick? Separation anxiety? I haven't heard anything from Lexus or my dealer regarding an extended warranty. To date I'm the only who has ever mentioned it.
Any takers on bets that we probably don't get the extended 7yr warranty in Canada for trans failure\replacement?
Interesting that they scratched your car and didn't mention it. My car is dirty so I can't really check the exterior as it didn't get washed. I did like though the fact that they've driven it and added some kms (which was expected) and that my next service interval is.... 400 kms away. So my car gets to go back to the dealer again within the next week or so. You'd think they'd have serviced as it was so close but... no. I expect too much.
I'm beginning to think my car loves being back at the dealer. Maybe its homesick? Separation anxiety? I haven't heard anything from Lexus or my dealer regarding an extended warranty. To date I'm the only who has ever mentioned it.
Any takers on bets that we probably don't get the extended 7yr warranty in Canada for trans failure\replacement?
And not hearing anything back in a response from Lexus corporate is the norm from my many experiences with them, you will have to chase them for the answer you need.
#26
Well, you can add osokuko to the list now too. I posted on thread "Transmission TSIB Repair Results" my post to the service center 2 days ago. I'm having the Valve Body installed next week. So I'll post here on how things go after the TSIB has been installed.
#27
I'm beginning to think my car loves being back at the dealer. Maybe its homesick? Separation anxiety? I haven't heard anything from Lexus or my dealer regarding an extended warranty. To date I'm the only who has ever mentioned it.
Any takers on bets that we probably don't get the extended 7yr warranty in Canada for trans failure\replacement?
Any takers on bets that we probably don't get the extended 7yr warranty in Canada for trans failure\replacement?
After I called corporate (shortly after tranny replacement) the front line service rep. forwarded my extended warranty request to a manager. I had one or two status update calls from corporate over the next week and a half telling me that the request was in progress and being evaluated. I don't think I heard back with the approval until about 2 weeks after the initial request. Then I received confirmation by mail along with the new policy identification number...
So, in a nutshell it took a couple of weeks before my request was officially approved...
Marc
#28
OK - my new replacement trans officially has problems. I've had it for 3 days and it's starting all over again.
Picked up Friday morning from dealer.
Friday - 3/4 change slip when HOT.
Sat - fine.
Today - Classic 3/4 slip when cold, then 4/5 slip once hot.
Went to the dealer today - advised to go to Lexus Corp again as nothing the dealer can do for me. Dealer did advise that this is probably because it was one of the first cars to come out, which have been problematic. I said I don't care - I paid a quality vehicle, and this isn't what I received. We'll see what Lexus Corp say tomorrow I guess.
Picked up Friday morning from dealer.
Friday - 3/4 change slip when HOT.
Sat - fine.
Today - Classic 3/4 slip when cold, then 4/5 slip once hot.
Went to the dealer today - advised to go to Lexus Corp again as nothing the dealer can do for me. Dealer did advise that this is probably because it was one of the first cars to come out, which have been problematic. I said I don't care - I paid a quality vehicle, and this isn't what I received. We'll see what Lexus Corp say tomorrow I guess.
#29
OK - my new replacement trans officially has problems. I've had it for 3 days and it's starting all over again.
Picked up Friday morning from dealer.
Friday - 3/4 change slip when HOT.
Sat - fine.
Today - Classic 3/4 slip when cold, then 4/5 slip once hot.
Went to the dealer today - advised to go to Lexus Corp again as nothing the dealer can do for me. Dealer did advise that this is probably because it was one of the first cars to come out, which have been problematic. I said I don't care - I paid a quality vehicle, and this isn't what I received. We'll see what Lexus Corp say tomorrow I guess.
Picked up Friday morning from dealer.
Friday - 3/4 change slip when HOT.
Sat - fine.
Today - Classic 3/4 slip when cold, then 4/5 slip once hot.
Went to the dealer today - advised to go to Lexus Corp again as nothing the dealer can do for me. Dealer did advise that this is probably because it was one of the first cars to come out, which have been problematic. I said I don't care - I paid a quality vehicle, and this isn't what I received. We'll see what Lexus Corp say tomorrow I guess.
#30
Correct - dealer Sales Manager says there is nothing they can do. Have been referred to Lexus Corp again for the third time, and also the Service Manager for them to follow up on what to do.