ES - 5th Gen (2007-2012) Discussion topics related to 2007+ ES350

Happy with service visit

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Old 01-17-08, 12:09 PM
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MD350
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Smile Happy with service visit

Just got the ES back. It does make a difference on your service advisor. I am very pleased. The following was completed:

1) Warped rotors: I just asked to have them turned under warranty. Lexus went ahead and replaced them with new rotors....WOW

2) Received new floor mat for recall. Was surprised to see I did not get a new front passenger mat. But, it was not recalled. So be it.

3) Rattle in the dash. There was actually a large TSIB concerning rattles in the dash. They performed the TSIB and the rattle is gone!

The engine knock and minor flares remain, but I did not tell them to do anything about it.

So, lets see if I can start to enjoy the ride a little bit. It should now be rattle and vibration free.

See, I can give praise when praise is due!!
Old 01-17-08, 01:09 PM
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amf1932
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Originally Posted by MD350
2) Received new floor mat for recall. Was surprised to see I did not get a new front passenger mat. But, it was not recalled. So be it.
On a previous post I made, I said that I was told by my Lexus dealer that they replace BOTH front floormats! I guess they told me wrong, because when I brought my car to have them replaced they only changed the driver side mat. Oh well.......
Old 01-17-08, 01:27 PM
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LexBob2
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Originally Posted by amf1932
On a previous post I made, I said that I was told by my Lexus dealer that they replace BOTH front floormats! I guess they told me wrong, because when I brought my car to have them replaced they only changed the driver side mat. Oh well.......
Drivers side only here too. They both look the same condition-wise so you can't tell the difference that one is new and one is older. I use them in the winter only so there wasn't much wear on the passenger side mat.
Old 01-17-08, 01:43 PM
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MD350
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Great, so I was not shorted! Thanks.
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