ES - 5th Gen (2007-2012) Discussion topics related to 2007+ ES350

service history ?

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Old 02-04-13, 12:23 PM
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ThumperPup
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Default service history ?

so i dropped off at the dealer to ask about a service history VIS vehcile in service report
they gave me this report
and also told me where i could go online to find it also
so here is what i found im curious about a few things

Dealer Reported 05/20/2008 JM Lexus 10069 0106511 MANIFOLD-MUFFLER
Does this mean that the Manifold was replaced ?

Dealer Reported 11/15/2008 JM Lexus 15721 0150161 MAN 2 CYL HD GSKT 4 EXHST-RT
what does this mean ?

Dealer Reported 09/15/2010 JM Lexus 28141 0323792 MOBILE GENIUS
What does Mobile Genius Mean ?



also on 2/18/10
there recal for the gas peddle probelm was taken care of

but it also says same date
variable valve timing oil hose replaced
Old 02-04-13, 02:49 PM
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LexBob2
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I checked the service entries on my Lexus cars a couple of times, and some of the wording used in them was hard to understand. I never researched things any further though.
Old 02-05-13, 08:20 AM
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jcat_350
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if you register your car at lexusdrivers.com sometimes the reports are easier to understand from there.

the first event indicates a muffler replacement...unsure why that would be.

second event looks to me to be an exhaust manifold gasket. I am unsure whether these cars use a one-piece gasket or individuals per cylinder. If they are individual per cylinder, the gasket for cylinder 4 was replaced, which combined with the first results indicate there was probably an exhaust leak.

Mobile genius I got nothing. VVTi oil hose replacement is common.
Old 02-05-13, 09:32 AM
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ThumperPup
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thank you i did register with lexusdrivers.com
it doens't give anymore detail on them

i will go back to the dealer for the next car wash next week
and stop in services since it is the same dealer that car was sold and services at all the time
and ask them if they have a way of pulling records to see exactly what these are

thank you
Old 02-06-13, 06:21 AM
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RickC5
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I am also frustrated that Lexus doesn't allow the owner to click on any given repair and see the actual work performed and parts used for the repair. Shouldn't be hard to do, as Toyota allows the owner to do just that on their Owner Link counterpart. You could almost conclude that Lexus is purposely attempting to keep information from the owner, which doesn't make much sense.
Old 02-06-13, 06:50 AM
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jcat_350
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Originally Posted by RickC5
I am also frustrated that Lexus doesn't allow the owner to click on any given repair and see the actual work performed and parts used for the repair. Shouldn't be hard to do, as Toyota allows the owner to do just that on their Owner Link counterpart. You could almost conclude that Lexus is purposely attempting to keep information from the owner, which doesn't make much sense.
Mushrooms: feed em **** and keep em in the dark.

Makes you wonder what services they charge for that they don't actually do. They also probably don't want you to have enough information to give to a good indy if you're not knowledgeable about cars to try and keep your business.
Old 02-06-13, 11:46 AM
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LexBob2
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Originally Posted by jcat_350
Mushrooms: feed em **** and keep em in the dark.

Makes you wonder what services they charge for that they don't actually do. They also probably don't want you to have enough information to give to a good indy if you're not knowledgeable about cars to try and keep your business.



Bingo, IMO! Seems like the want to protect the Service Dept. business.
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