John U

On my first "pearl" I found a Toyota white that matched better then the Lexus match. I then dabbed a pearl over it with a fine tipped brush. I would "wet-sand" around it too keep the paint in the chip only, I found a nice chip out of the hood in the Matador Red car......just past the "clear bra". I dripped in some burgandy Toyota paint to keep it covered until spring. I've not had much luck matching that pearl color either.

SW17LS

What dealership in MD is this? The quality of the touchup doesn't surprise me, but the fact that they said the appearance package was a fee and would not back down from it? I have bought Lexus vehicles from 4 separate dealerships, 3 in Maryland and have never even been offered such a package, let alone forced to buy one...

KRHagen

It was Lexus of Silver Spring.

SW17LS

Surprises me. I've done business with Lexus of Silver Spring and with the Jeep dealer next door, both owned by Darcars and never had that problem.

They don't have a very good service department though, I've never been impressed by Lexus of SS.