ES - 5th Gen (2007-2012) Discussion topics related to 2007+ ES350

The dash board finish is very soft

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Old 09-05-20, 10:33 AM
  #16  
ellocovg
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Originally Posted by w84me
I'd try a different dealership

I tried directly through corporate. They originally had a TSB then they extended it to ten years from first day of in service. Maybe they added another extension to it.
Old 09-07-20, 09:56 AM
  #17  
w84me
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Originally Posted by ellocovg
I tried directly through corporate. They originally had a TSB then they extended it to ten years from first day of in service. Maybe they added another extension to it.
I'm not sure, but they extended some to early 2021. I'd try again, got nothing to lose.
Old 09-19-20, 07:40 AM
  #18  
w84me
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The new dash turned out very nice




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Old 09-20-20, 04:26 AM
  #19  
ESh
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What year is your Lex?
Old 09-20-20, 10:12 AM
  #20  
w84me
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Originally Posted by ljekseses
what year is your lex?
2008 ...
Old 09-20-20, 02:01 PM
  #21  
ESh
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I'm surprised they replaced the dashboard for free.
Old 09-21-20, 12:38 PM
  #22  
w84me
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Originally Posted by LjeksesES
I'm surprised they replaced the dashboard for free.
They sent letters out, saying we have until early 2021. Call Lexus HQ, and they will look and see if the letter was sent to you.
Old 09-21-20, 03:04 PM
  #23  
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When they sent them?
Old 09-21-20, 05:06 PM
  #24  
w84me
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Originally Posted by LjeksesES
When they sent them?
been a few years. i lost mine, but I thought I remembered getting one so I called corp
Old 10-05-20, 10:44 AM
  #25  
overclock
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Does anybody have a copy of the TSB? What number did you call for those that got their dash replaced?
Old 10-07-20, 09:05 PM
  #26  
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Originally Posted by overclock
Does anybody have a copy of the TSB? What number did you call for those that got their dash replaced?
Google this:
Customer Support Program ZLZ
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