soundquality and Bluetooth problems ES350 2015
#31
Pole Position
Since you mentioned an iPhone 5s were you asking Virtual or me? I have tried two different iPhones in the ES and those same 2 plus two 5s in the RX. Similar experience with all the phones and both vehicles. The party at the far end can hear, but not great and they frequently ask me to repeat. When my wife calls from the car I have a difficult time understanding her and her voice is very high pitched and squeaky. Her voice must be at least an octave higher than normal. I do think the RX is worse than the ES but neither seems very good.
#32
Driver School Candidate
Wow. Omg so tht was your problem all along. The soundleveler should be turned OFF . Thts why your radio sounds terrible the soundleveler reduces the frequency level so basically there is no highs or lows just a flat sound. Do me a favor turn sound leveler OFf get your favorite cd pop it in there. Crank up the volume and enjoy your car.
P.s ML stands for mark levinson
P.s ML stands for mark levinson
#33
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Bluetooth Problems ES 350 2016
I have a new Lexus ES 350 2016 Luxury package without navigation. My Bluetooth has never worked correctly. The recipients of my outgoing phone calls get an echo. There is no echo for people that call in. Also, the radio does not cut off when I make a phone call. Sometimes the radio comes back on after a phone call if I was listening to the radio. Sometimes a random song from my iTunes starts playing. There is a glitch somewhere and the dealer can't find it and has indicated it's my problem.
I started out with a 5S phone. Got a new 6S, Have changed cords, changed phones. Problem still not resolved. I have synced my phone with other vehicles. No Problem whatsoever. The problem only exists in my new car. Did not have any problems with my previous Toyota Avalon XLS.
Suggestions?
I started out with a 5S phone. Got a new 6S, Have changed cords, changed phones. Problem still not resolved. I have synced my phone with other vehicles. No Problem whatsoever. The problem only exists in my new car. Did not have any problems with my previous Toyota Avalon XLS.
Suggestions?
#34
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sorry to hear that. Bad radio. This thing is a complicated combo. Bad design. The whole unit needs replacing. But don't worry - you are not alone. Many people have those bad radios. We all suffer because of it.
#35
#36
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Same issue. I also have echo problems ...
I have the very same issue. Tried changing the phone, the dealer changed the mic in my car, but the problem persists. I had a 2013 ES 350 and it was perfect. This one (2015) is totally different.
I also have echo problems when I join a conference call. The others on the line start hearing echo immediately.
Any solutions?
Thanks
I also have echo problems when I join a conference call. The others on the line start hearing echo immediately.
Any solutions?
Thanks
#37
Pole Position
I never found a resolution. I just learned to live with it. We traded our 2013 RX for a 2016 NX and still the same problem on 2016 Lexus models. On the RX I originally used a Blackberry and the sound quality was very good. I can't speak for Android devices, but when we switched to Apple phones the Bluetooth phone quality went way down and the integration really tanked. The Blackberry OS incorporated a broader spectrum of the MAP protocols so the car would even pop up and offer to read new emails as they came in. My point is that there are two players in this equation and having seen (or rather heard) the Blackberry, I can't help but think the Apple IOS operating system is the real culprit here, rather than the car.
#38
Lead Lap
My '13 350 is now almost 4 years old. My opinion of the sound system is excellent. Bluetooth connectivity is also excellent and my Android phone connects within a minute. I have never had an issue with speech and it is crystal clear on both ends. I had no knowledge about the sound leveler until I read this thread and I've had no need to fine tune the sound ever. I do remember previous posts where the Apple phone was thought to be the guilty ingredient and I tend to agree with WARD on that note.
#39
Lead Lap
My '13 350 is now almost 4 years old. My opinion of the sound system is excellent. Bluetooth connectivity is also excellent and my Android phone connects within a minute. I have never had an issue with speech and it is crystal clear on both ends. I had no knowledge about the sound leveler until I read this thread and I've had no need to fine tune the sound ever. I do remember previous posts where the Apple phone was thought to be the guilty ingredient and I tend to agree with WARD on that note.
My experience with my Android phones has been identical to Bob's. Without any adjusting or fine tuning, voice quality is crystal clear.
I would guess that the source of the issue is the iPhone, and it certainly does seem like the complaints on this board have come from those using iPhones.
#40
My wife and I have the iPhone 5 and 6. We have had no issues with phones connecting or the voice quality on either end. We also get text messages pop up and the system reads them if I select to do so. We just cannot use the respond feature due to Apple not allowing it.
#41
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not true
Well, Sir, with all due respect - I DO NOT BELIEVE YOU. I spent more time analyzing this issue in my car and simply there exist no ES350 with a correctly functioning Bluetooth transmit function. I tested other cars - not just mine and I paired Iphone 6 and it also had poor call quality. I tested Lexus approved phones and I have a Lexus tested phone and it doesn't work right. Now unless you have a navigation option - then you just can't have it working right. People are confused here and give examples of older cars and Nav cars - while the problem is narrowed to only non-navigation stereo head unit made on or after 2015. Thank you.
#42
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I have the very same issue. Tried changing the phone, the dealer changed the mic in my car, but the problem persists. I had a 2013 ES 350 and it was perfect. This one (2015) is totally different.
I also have echo problems when I join a conference call. The others on the line start hearing echo immediately.
Any solutions?
Thanks
I also have echo problems when I join a conference call. The others on the line start hearing echo immediately.
Any solutions?
Thanks
#43
Driver School Candidate
Well, Sir, with all due respect - I DO NOT BELIEVE YOU. I spent more time analyzing this issue in my car and simply there exist no ES350 with a correctly functioning Bluetooth transmit function. I tested other cars - not just mine and I paired Iphone 6 and it also had poor call quality. I tested Lexus approved phones and I have a Lexus tested phone and it doesn't work right. Now unless you have a navigation option - then you just can't have it working right. People are confused here and give examples of older cars and Nav cars - while the problem is narrowed to only non-navigation stereo head unit made on or after 2015. Thank you.
I re-paired my phone last week after getting a few complaints and its been fine since but would not be surprised if its just been luck.
#44
Pole Position
We get texts as well, but with the Blackberry I also received emails. Plus I could respond. Someone in the RX forum suggested it was because Blackberry (RIM) implemented the full MAP protocol set and Apple only implemented a subset of those protocols. I assume Google/Android also probably only implemented a subset, but perhaps a different subset?
#45
Pole Position
I did mention earlier that we have the same issue with our 2016 with both iPhone 6 and 6S devices, but I should say that it is better with the NX so either Apple or Lexus must be homing in on the problem.
Last edited by TechNut; 06-18-16 at 03:25 PM. Reason: Sorry, needed to clarify "better with NX".