ES - 6th Gen (2013-2018) Discussion topics related to 2013+ ES models

Final lease return invoice

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Old 03-18-19, 01:48 PM
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lbcgav
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Default Final lease return invoice

Can someone tell me know long it usually takes to receive the final invoice with disposition fee and excessive wear charges? I returned my 2016 ES at the end of January and have not received anything yet.
Old 03-18-19, 02:44 PM
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Originally Posted by lbcgav
Can someone tell me know long it usually takes to receive the final invoice with disposition fee and excessive wear charges? I returned my 2016 ES at the end of January and have not received anything yet.
took me 2.5 months. I called them after 2 months.
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Old 03-18-19, 03:35 PM
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Originally Posted by joedaddy1


took me 2.5 months. I called them after 2 months.
Ok, so it sounds like nothing out of the ordinary.
Old 03-18-19, 05:23 PM
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Originally Posted by lbcgav
Ok, so it sounds like nothing out of the ordinary.
i was surprised it took that long also. I called because I had $2,400 of security deposit to be refunded.

when I called, the operator told me he’ll escalate it to the some dept maybe settlement dept.

good luck
Old 03-19-19, 09:09 AM
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Originally Posted by joedaddy1
i was surprised it took that long also. I called because I had $2,400 of security deposit to be refunded.

when I called, the operator told me he’ll escalate it to the some dept maybe settlement dept.

good luck
No deposit for me. I owe them, so no rush. Thanks for the info.
Old 03-20-19, 12:54 PM
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lbcgav
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Originally Posted by joedaddy1
i was surprised it took that long also. I called because I had $2,400 of security deposit to be refunded.

when I called, the operator told me he’ll escalate it to the some dept maybe settlement dept.

good luck
One last question; When you finally recieved the invoice, were you able to view and pay it online as well?
Old 03-20-19, 03:46 PM
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Originally Posted by lbcgav
One last question; When you finally recieved the invoice, were you able to view and pay it online as well?
i got a check in the end because I overpaid.

The final invoice did seem like a final “bill.”

i would give them a call to be sure.
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