ES - 6th Gen (2013-2018) Discussion topics related to 2013+ ES models

Nav screen not working

Thread Tools
 
Search this Thread
 
Old 05-12-21, 11:03 AM
  #1  
Ogie1
Driver School Candidate
Thread Starter
 
Ogie1's Avatar
 
Join Date: May 2021
Location: CA
Posts: 3
Received 0 Likes on 0 Posts
Default Nav screen not working

2017 300h.. Just purchased it 3 months ago (December 2020) Recently left town for 3 weeks and came to start car and screen is black, radio out but reverse camera still works. I've tried unplugging battery for 2, 4 and 8 hours with no luck. Every time i try it the screen flashes every :07 seconds. I hear what sounds like a computer winding up, then down, then nothing. I hit the radio button on/off.. hold it for :10 to reset it.. nothing. Brought it my local Lexus mechanic and he doesn't know what it is.. thinks the NAV is just out. So frustrating.
Old 05-12-21, 12:45 PM
  #2  
Sasnuke
Lexus Test Driver
 
Sasnuke's Avatar
 
Join Date: Feb 2017
Location: Richmond Hill, Ontario, Canada
Posts: 6,260
Received 1,737 Likes on 1,370 Posts
Default

Originally Posted by Ogie1
2017 300h.. Just purchased it 3 months ago (December 2020) Recently left town for 3 weeks and came to start car and screen is black, radio out but reverse camera still works. I've tried unplugging battery for 2, 4 and 8 hours with no luck. Every time i try it the screen flashes every :07 seconds. I hear what sounds like a computer winding up, then down, then nothing. I hit the radio button on/off.. hold it for :10 to reset it.. nothing. Brought it my local Lexus mechanic and he doesn't know what it is.. thinks the NAV is just out. So frustrating.
Any chance you still have factory warranty left?
If it's a 300h, we don't get that vehicle here in North America, so I'm not sure what radio it has in it...but this is a common complaint for the 2014 radio that has the 7 inch display.
For 2017 our vehicles have the 10 display which is powered by a different radio(s), even though the radio looks the same as the 2014-2016 radio.
What display size do you have? 7 or 10 inch?
The following users liked this post:
Ogie1 (05-13-21)
Old 05-13-21, 12:47 PM
  #3  
Ogie1
Driver School Candidate
Thread Starter
 
Ogie1's Avatar
 
Join Date: May 2021
Location: CA
Posts: 3
Received 0 Likes on 0 Posts
Default

Thank you Sasnuke! It looks to be a 7" display and was bought in Los Angeles.
Old 05-13-21, 01:05 PM
  #4  
Sasnuke
Lexus Test Driver
 
Sasnuke's Avatar
 
Join Date: Feb 2017
Location: Richmond Hill, Ontario, Canada
Posts: 6,260
Received 1,737 Likes on 1,370 Posts
Default

Originally Posted by Ogie1
2017 300h.. Just purchased it 3 months ago (December 2020) Recently left town for 3 weeks and came to start car and screen is black, radio out but reverse camera still works. I've tried unplugging battery for 2, 4 and 8 hours with no luck. Every time i try it the screen flashes every :07 seconds. I hear what sounds like a computer winding up, then down, then nothing. I hit the radio button on/off.. hold it for :10 to reset it.. nothing. Brought it my local Lexus mechanic and he doesn't know what it is.. thinks the NAV is just out. So frustrating.
Originally Posted by Sasnuke
Any chance you still have factory warranty left?
If it's a 300h, we don't get that vehicle here in North America, so I'm not sure what radio it has in it...but this is a common complaint for the 2014 radio that has the 7 inch display.
For 2017 our vehicles have the 10 display which is powered by a different radio(s), even though the radio looks the same as the 2014-2016 radio.
What display size do you have? 7 or 10 inch?
Originally Posted by Ogie1
Thank you Sasnuke! It looks to be a 7" display and was bought in Los Angeles.
Maybe I should ask the question where are you located? Your profile says CA, which most use to represent California...and some use to represent Canada.
Just to recap...the IS300h is the hybrid 4 cylinder IS that was never sold in North America, which includes Canada and the US...it was only sold abroad.
The 2017 IS in North America has a 10 inch screen if you have Navi or a 7 inch screen if you do not have Navi.
2014-16 have a 7 inch screen regardless if you have Navi or not.

At the end of the day, if your Navi screen is black (as per the condition described in this thread), and you have an IS (likely a 2014-16), the issue is the radio.
The radio has a faceplate ID number at the bottom left that starts with the letter "P"...if you are looking for a used radio, reference that ID number to ensure you get an exact match to the radio in your vehicle.
Old 05-13-21, 02:24 PM
  #5  
Ogie1
Driver School Candidate
Thread Starter
 
Ogie1's Avatar
 
Join Date: May 2021
Location: CA
Posts: 3
Received 0 Likes on 0 Posts
Default

Apologies, it's the ES300h
Old 05-13-21, 03:32 PM
  #6  
Sasnuke
Lexus Test Driver
 
Sasnuke's Avatar
 
Join Date: Feb 2017
Location: Richmond Hill, Ontario, Canada
Posts: 6,260
Received 1,737 Likes on 1,370 Posts
Default

Originally Posted by Ogie1
Apologies, it's the ES300h
Try posting your question here: https://www.clublexus.com/forums/es-...2013-2018-247/
Old 05-13-21, 03:59 PM
  #7  
lesz
Lead Lap
 
lesz's Avatar
 
Join Date: Aug 2013
Location: Illinois
Posts: 4,279
Received 1,014 Likes on 693 Posts
Default

Originally Posted by Ogie1
Thank you Sasnuke! It looks to be a 7" display and was bought in Los Angeles.
If the car has a navigation system, it has the 8" display. Only non-navigation ES had the 7" display.




All times are GMT -7. The time now is 07:07 AM.