Joey012

We ordered a new es300h ul in Victoria BC towards the end of last December and were given an approximate delivery date of 4 to 6 month. We're now at 21/2 months out and the car is not yet in production. Our sales person tells us that it usually takes about 3 months after Lexus advises that the car is in production, for it to arrive at the Dealership. That brings us close to 6 months before it arrives but as mentioned we're still waiting for notification of the vehicle being in production.
The sales person tells us that a possible delay could be due to a supply shortage of Mark Levinson amplifiers. We have also heard the our interior colour choice (Macadamia) is also in short supply, as well as the 360 degree camera that comes with the ul package. Is anyone else currently in a similar position?

dezymond

The information your dealership is pretty much all guess work, they're at the mercy of production as much as you are. They get live updates through their system and with no real accurate estimates.

For example, my car was an allocated unit about to start production and I was given a time frame of up to 6-8 weeks. I get a call almost 5 weeks later, "your car is here".

r1supersta

If you have your VIN #, use this... Toyota Tracker (toyota-tracker.com)

Myshkyn

It seems to be all very confusing. I ordered an Ultra Luxury ES 300h on Nov. 1, 2022. Three months later I received notification from the dealer that the order had not been "accepted" by Lexus and it would now be another 6-9 months if I wanted keep trying. Then checking around, I was told at least twice by salesmen that Lexus has not been accepting orders for over a year now.

BBQapple

I’ve heard multiple times that Lexus simply builds what they are able and want to, and distribute those cars via “allocations” to dealers by regions. Supposedly dealers haven’t been able to place actual orders for some years now.

Joey012

Thanks for that reply; not necessarily comforting though! We're a bit of a 'backwater' up here in Victoria BC so we are prepared for a longer wait but it surprises me that California customers would be subject to those lengthy delays.
Re the ML audio..I've seen that in print as well as being advised of that by our sales person last December. Seems there is/was a supply issue re the amplifiers for the ML.

UltraLux22

Special ordering with Lexus ended late in 2021. My special order Ult. Lux. was accepted right before they closed all special ordering.

https://www.clublexus.com/forums/es-...l#post11388775

https://www.clublexus.com/forums/es-...l#post11267874

UltraLux22

This has definitely been going on for some time and it's anyone's guess as to when that will change.

https://www.clublexus.com/forums/es-...l#post11229833

Myshkyn

Yes, at one point I heard that the ML audio was causing a backlog because of the chip shortage. But in the last month or two that I have been scouring the allotments of various dealers, I have noticed a lot of cars with ML audio installed. I found one with the ML audio and all the options that come with an ultra lux except for the rear side window shades. Had to drive an hour and a half to pick it up, but it wasn't too much of an inconvenience.

LexFinally

It's a Luxury, then? If "CA" means California and not Canada, that's the only conceivable way you could get other Ultra Luxury features like leather upholstery and the powered rear sunshade.

Myshkyn

Yes, it's a Luxury. CA does mean California.

Detailnut

I was also told 4 to 6 months, I think they give that time frame to simply lock in your business. I was updated to end of July, that would be 8 months if it even comes then.

Joey012

We got an update at the beginning of April, giving us an approximately late July delivery date too. It was ordered late last December in Victoria BC; that's 7 months. Think we'll be lucky to get it in August.