ES - 7th Gen (2019-present) Discussion topics related to 2019+ ES models

2019 es trunk problem

Thread Tools
 
Search this Thread
 
Old 06-19-23 | 02:20 PM
  #1  
cbs9266's Avatar
cbs9266
Thread Starter
3rd Gear
 
Joined: Jun 2023
Posts: 3
Likes: 1
From: Virginia
Default 2019 es trunk problem

Often when I push the button to open the trunk lid it opens part way and the drops, usually hitting me in the head as I get stuff out. It doesn’t fi it every time and won’t at the dealer. I showed them a video of it occurring but they said lexus. won’t repair without a mechanic verifying. So much for great Lexus reputation!
Old 06-20-23 | 06:09 AM
  #2  
ATL350's Avatar
ATL350
Advanced
 
Joined: Mar 2022
Posts: 632
Likes: 381
From: GA
Default

Originally Posted by cbs9266
Often when I push the button to open the trunk lid it opens part way and the drops, usually hitting me in the head as I get stuff out. It doesn’t fi it every time and won’t at the dealer. I showed them a video of it occurring but they said lexus. won’t repair without a mechanic verifying. So much for great Lexus reputation!
Tell them your attorney's watched the clip of it hitting you win the head and maybe they should reconsider? Or tell you're going to file a NHTSA defect case. Seriously though, how often does it do it? Every third time, tenth, totally random? I'd tell them to keep it and just keep trying it. Sometimes it's best to let the dealer have the car for a few days in order to replicate the situation if it's an intermittent one.
The following users liked this post:
cbs9266 (06-20-23)
Old 06-20-23 | 07:06 AM
  #3  
F3Woody's Avatar
F3Woody
Intermediate
 
Joined: Nov 2022
Posts: 392
Likes: 225
From: NC
Default

Weird, our trunk lids are so thin and light. I actually lined mine with kilmat because the closing sound was so flimsly. Can we see the video?
Old 06-20-23 | 10:23 AM
  #4  
ESh's Avatar
ESh
Lead Lap
 
Joined: Jun 2014
Posts: 3,932
Likes: 1,075
From: MI
Default

Does it have the kick sensor?
Old 06-20-23 | 11:04 AM
  #5  
SonOfABisc's Avatar
SonOfABisc
Driver
 
Joined: Jun 2022
Posts: 81
Likes: 46
From: NC
Default

Deleted. Serenity now.

Last edited by SonOfABisc; 06-20-23 at 11:18 AM.
Old 06-21-23 | 06:36 AM
  #6  
ATL350's Avatar
ATL350
Advanced
 
Joined: Mar 2022
Posts: 632
Likes: 381
From: GA
Default

Originally Posted by F3Woody
Weird, our trunk lids are so thin and light. I actually lined mine with kilmat because the closing sound was so flimsly. Can we see the video?

Like many vehicles today, the hood and deck lid are probably aluminum to save weight. This is very common.
Old 06-21-23 | 07:44 AM
  #7  
mikemu30's Avatar
mikemu30
Lexus Test Driver
 
Joined: Jul 2017
Posts: 8,204
Likes: 2,574
From: NJ
Default

Originally Posted by ATL350
Like many vehicles today, the hood and deck lid are probably aluminum to save weight. This is very common.
Can't please everyone Flimsy trunk, better mpg?
Old 06-21-23 | 09:02 AM
  #8  
E46CT's Avatar
E46CT
Lexus Test Driver
 
Joined: Mar 2016
Posts: 8,843
Likes: 2,227
Default

I think only the ES hood and front fenders are aluminum while the trunk is steel.
Old 06-21-23 | 12:27 PM
  #9  
DavidZ's Avatar
DavidZ
Instructor
 
Joined: Jan 2011
Posts: 1,114
Likes: 313
From: oh
Default

Originally Posted by cbs9266
Often when I push the button to open the trunk lid it opens part way and the drops, usually hitting me in the head as I get stuff out. It doesn’t fi it every time and won’t at the dealer. I showed them a video of it occurring but they said lexus. won’t repair without a mechanic verifying. So much for great Lexus reputation!
Escalate the issue within Lexus. The procedure is in the warranty manual and was cited recently in another thread.

As long as you have documentation that you presented the problem to the dealer while under warranty, they should fix it after the warranty expires assuming the problem persists/gets worse.
Old 06-27-23 | 11:16 AM
  #10  
carsareus's Avatar
carsareus
Intermediate
 
Joined: Oct 2019
Posts: 276
Likes: 79
From: ca
Default

This has also happened to me a few times. The trunk lid will start to come up but stops about midway, It happens so seldom I just didn't worry about it too much.
Old 06-27-23 | 02:51 PM
  #11  
LexFinally's Avatar
LexFinally
Pole Position
 
Joined: May 2021
Posts: 2,001
Likes: 965
From: IL
Default

Bit of a thread hijack, but I've wondered about my trunklid with the spoiler on it. That obviously makes it heavier; I wonder whether they adjust the strength of the lift mechanism in any way to hoist the extra weight. If I had to guess, I'd doubt it. That makes it doubly interesting that some people's trunk lifting mechanisms aren't getting the job done if they DON'T have the added burden of the spoiler.
Old 06-27-23 | 03:05 PM
  #12  
ESh's Avatar
ESh
Lead Lap
 
Joined: Jun 2014
Posts: 3,932
Likes: 1,075
From: MI
Default

I don’t think the spoiler weights more than 2 lbs.
Old 06-27-23 | 07:03 PM
  #13  
grp52's Avatar
grp52
Instructor
 
Joined: Mar 2020
Posts: 1,171
Likes: 585
From: CA
Default

Originally Posted by LexFinally
Bit of a thread hijack, but I've wondered about my trunklid with the spoiler on it. That obviously makes it heavier; I wonder whether they adjust the strength of the lift mechanism in any way to hoist the extra weight. If I had to guess, I'd doubt it. That makes it doubly interesting that some people's trunk lifting mechanisms aren't getting the job done if they DON'T have the added burden of the spoiler.
There are different luggage door hinge torsion bars and adjustable installation holes. See Installation - Luggage Door Hinge Torsion Bar - Lexus ES (XZ10) Service Manual for some of the details.

Last edited by grp52; 06-27-23 at 08:05 PM. Reason: Fixed a grammar flub
The following 3 users liked this post by grp52:
DavidZ (06-30-23), Lesley248 (06-29-23), LexFinally (06-28-23)
Old 06-28-23 | 05:15 AM
  #14  
cbs9266's Avatar
cbs9266
Thread Starter
3rd Gear
 
Joined: Jun 2023
Posts: 3
Likes: 1
From: Virginia
Default

Originally Posted by F3Woody
Weird, our trunk lids are so thin and light. I actually lined mine with kilmat because the closing sound was so flimsly. Can we see the video?
I tried yo upload but it was too big.
The following users liked this post:
F3Woody (06-28-23)
Old 06-28-23 | 05:27 AM
  #15  
ATL350's Avatar
ATL350
Advanced
 
Joined: Mar 2022
Posts: 632
Likes: 381
From: GA
Default

Originally Posted by cbs9266
I tried yo upload but it was too big.

Maybe a few stills?


Quick Reply: 2019 es trunk problem



All times are GMT -7. The time now is 08:34 PM.