ES - 7th Gen (2019-present) Discussion topics related to 2019+ ES models

Does Lexus collect & sell info?

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Old 08-23-24 | 09:07 AM
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Default Does Lexus collect & sell info?

Does Lexus collect information about us and our use of our cars? We do have to 'login' to our car (Lexus app on our phones, and Lexus Connect, etc.) so is personal information collected? Does Lexus sell that information?
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Current Hers: '24 Lexus ES350 Lux
Current Mine: '23 Lexus IS350 F Sport AWD
Old 08-23-24 | 09:12 AM
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Originally Posted by pab12
Does Lexus collect information about us and our use of our cars? We do have to 'login' to our car (Lexus app on our phones, and Lexus Connect, etc.) so is personal information collected? Does Lexus sell that information?
==================================================
Current Hers: '24 Lexus ES350 Lux
Current Mine: '23 Lexus IS350 F Sport AWD
I for one don’t know but I wouldn’t be surprised.
Old 08-23-24 | 09:56 AM
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You would be surprised to what we have to agree in the disclaimers to use the services. I think it refers to third party partners but not sure since long time ago reading.
Old 08-23-24 | 10:32 AM
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You can request that Lexus not share your personal information:
https://privacyportal.onetrust.com/w...orm_type=guest

I think you have to make an additional request to your dealer if you don't want them sharing your information.
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Old 08-23-24 | 12:02 PM
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Originally Posted by pab12
Does Lexus collect information about us and our use of our cars? We do have to 'login' to our car (Lexus app on our phones, and Lexus Connect, etc.) so is personal information collected? Does Lexus sell that information?
...
There was a recent thread, Does Lexus collect our driving history, discussing the details on this. Every owner's manual has a URL that links to (US) Lexus's latest PRIVACY NOTICE - Connected Services. That web page also contains a Download Privacy Notice for downloading a pdf copy which assembles the web site's multiple tabbed web pages into a single document.
Old 08-24-24 | 06:34 AM
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You can go online to Toyota and tell them not to sell your information. I did it a few months ago and it works fine. It has a few steps and took about two weeks to get the final confirmation but it’s easy.

https://privacy.toyota.com/privacy-h...5%2D226%2D4048.


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