ES - 7th Gen (2019-present) Discussion topics related to 2019+ ES models

Enform App Suite - unable to link phone apps

Thread Tools
 
Search this Thread
 
Old 02-17-19, 02:04 PM
  #1  
Car9
Rookie
Thread Starter
 
Car9's Avatar
 
Join Date: Dec 2018
Location: TX
Posts: 35
Received 2 Likes on 2 Posts
Default Enform App Suite - unable to link phone apps

This is very confusing to me. I open up the enform app suite on my phone. The phone screen says "vehicle connected via bluetooth"
I have the NPROne app on my phone. I open it up.
The apps on the car screen are grayed out. I cannot select anything.

Not sure what to do next. The owner's manual says to confirm if the phone is bluetooth compatibable or not. I thought it was because the enform app suite says "vehicle connected via bluetooth".

The owner's manual does not give much information in order to figure out what I need to do.
Old 02-17-19, 05:05 PM
  #2  
AnthonyMJ
Pole Position
 
AnthonyMJ's Avatar
 
Join Date: Dec 2018
Location: FL
Posts: 277
Received 45 Likes on 36 Posts
Default

Yes. Bluetooth works fine. Did you select bluetooth as the source? Even though you are connected, it won't automatically select it. However, once you select it, It wall stay selected until you change it.
Old 02-17-19, 06:07 PM
  #3  
Car9
Rookie
Thread Starter
 
Car9's Avatar
 
Join Date: Dec 2018
Location: TX
Posts: 35
Received 2 Likes on 2 Posts
Default

How do I select bluetooth as source?
Old 02-17-19, 06:37 PM
  #4  
mikemu30
Lexus Test Driver
 
mikemu30's Avatar
 
Join Date: Jul 2017
Location: NJ
Posts: 8,096
Received 2,504 Likes on 1,790 Posts
Default

Originally Posted by Car9
How do I select bluetooth as source?
Media I think?
Old 02-18-19, 06:28 AM
  #5  
AnthonyMJ
Pole Position
 
AnthonyMJ's Avatar
 
Join Date: Dec 2018
Location: FL
Posts: 277
Received 45 Likes on 36 Posts
Default

Originally Posted by Car9
How do I select bluetooth as source?
Page 43 of the Nav Manual
.
.
.



Old 02-18-19, 12:09 PM
  #6  
mcomer
Lead Lap
 
mcomer's Avatar
 
Join Date: Nov 2013
Location: IL
Posts: 3,532
Received 849 Likes on 642 Posts
Default

"Radio" dash button is for every source Outside the car, AM/FM/Sat/Audio streaming through App Suite - iHeart/Slacker
"Media" dash button is for sources Inside the car, CD/iTunes in your phone/USB devices and
Streaming Audio not controlled by App Suite such as Spotify and Pandora now that Sirius bought it and changed the code
Old 02-19-19, 05:58 AM
  #7  
Car9
Rookie
Thread Starter
 
Car9's Avatar
 
Join Date: Dec 2018
Location: TX
Posts: 35
Received 2 Likes on 2 Posts
Default

I did what Anthony said. Seems to be the local npr station playing through the app on my phone over my car's speakers.

BUT, the Enform App on the navigation screen is all gray and not selectable. What the heck? I thought I would be choosing the apps through there as long as I have them on my phone?

Anyway, I thought about selecting the disconnect button on the phone app for Lexus Enform. After doing that, I saw a list of apps (iHeart, NPROne, Slacker) and a button next to each "Sign In" I signed in to NPROne and nothing happens. There's something I'm missing. I still get the screen "When it is safe and legal to do so, .....ensure Enform App Suite..... is running and logged in on your phone." I did that. Nothing.
Old 02-19-19, 07:14 AM
  #8  
AnthonyMJ
Pole Position
 
AnthonyMJ's Avatar
 
Join Date: Dec 2018
Location: FL
Posts: 277
Received 45 Likes on 36 Posts
Default

Is it running and logged in on your phone? Whenever Lexus says "when it's safe and legal," they're telling you to not do it while driving. For some functions, the car must be in Park. It's a safety thing. Enform operations starts on Page 273 of the nav manual.
Old 07-26-19, 09:34 AM
  #9  
nocturnew
Driver School Candidate
 
nocturnew's Avatar
 
Join Date: Jul 2019
Location: Wisconsin
Posts: 1
Likes: 0
Received 0 Likes on 0 Posts
Default

Originally Posted by Car9
This is very confusing to me. I open up the enform app suite on my phone. The phone screen says "vehicle connected via bluetooth"
I have the NPROne app on my phone. I open it up.
The apps on the car screen are grayed out. I cannot select anything.

Not sure what to do next. The owner's manual says to confirm if the phone is bluetooth compatibable or not. I thought it was because the enform app suite says "vehicle connected via bluetooth".

The owner's manual does not give much information in order to figure out what I need to do.
I have same problem like this, until now i didnt know how to fix it. it connect with my phone, but at application menu on car, all app is grey color and then i cant click it
Old 07-26-19, 09:48 AM
  #10  
Car9
Rookie
Thread Starter
 
Car9's Avatar
 
Join Date: Dec 2018
Location: TX
Posts: 35
Received 2 Likes on 2 Posts
Default

Open the appsuite app on your phone. Make sure you are not in your car or near it. Or if you are when you open this app, tap on disconnect. You will see the apps listed that you have made a login password for. Next to these apps is a sign-in button. Click that and type in your password for each app. Then when you are in the car, it should work.
Old 07-26-19, 10:15 AM
  #11  
bc6152
Lead Lap
 
bc6152's Avatar
 
Join Date: Dec 2012
Location: SE PA
Posts: 4,898
Received 1,286 Likes on 896 Posts
Default

Not sure about your issue but I had an issue with not being able to access Alexa. However I was connected to the car with BT. The problem, for me, was that I was NOT logged into
Enform 2.0. Once I logged on the connectivity issue was resolved.
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
DP03
GS - 4th Gen (2013-2020)
4
10-11-18 04:24 PM
hms09
LS - 4th Gen (2007-2017)
20
01-15-16 07:27 AM
arnelgonce
LX - 1st and 2nd Gen (1996-2007)
3
09-08-10 02:50 PM
WOJO26
GS - 3rd Gen (2006-2011)
4
05-24-07 05:54 PM
prydgren
Lexus Audio, Video, Security & Electronics
3
01-23-07 02:51 PM



Quick Reply: Enform App Suite - unable to link phone apps



All times are GMT -7. The time now is 06:55 PM.