Lexus Roadside Assistance?
08-28-20 | 10:33 AM
#76
Instructor
Joined: Jan 2011
Posts: 1,114
Likes: 313
From: oh
You never mentioned what you do to ensure that you get “first class service” when you need some sort of roadside assistance...if you are on a highway somewhere out of your area and you need help...who do you call? Do you just start calling gas stations until you find one who even can respond?
Im not passionate about this at all...
I’m just interested as to why AAA seems to make you so angry.
08-28-20 | 10:52 AM
#77
Lexus Fanatic
Joined: May 2012
Posts: 58,118
Likes: 2,786
From: Maryland
Whatever you say lol
I just have no interest to try and find a direct source of roadside assistance. Like you said, it’s once every however many years and I just use whatever I have, AAA, manufacturer, credit card, insurance. All are going to work fine. I wouldn’t keep AAA except for the fact that the discounts pay for it many times over.
I just have no interest to try and find a direct source of roadside assistance. Like you said, it’s once every however many years and I just use whatever I have, AAA, manufacturer, credit card, insurance. All are going to work fine. I wouldn’t keep AAA except for the fact that the discounts pay for it many times over.
08-28-20 | 10:55 AM
#78
Lexus Test Driver
Joined: Jul 2017
Posts: 8,203
Likes: 2,574
From: NJ
As I said earlier, I need roadside assistance about once or twice a decade. And it's not that hard to find local service with cell phones today.
You could have fooled me. And Mike, too.
Apparently, you think you can read a person's emotions over a computer. Well, I've got news for you. You're not very good at it.
You could have fooled me. And Mike, too.
Apparently, you think you can read a person's emotions over a computer. Well, I've got news for you. You're not very good at it.
08-28-20 | 10:56 AM
#79
Lexus Fanatic
Joined: May 2012
Posts: 58,118
Likes: 2,786
From: Maryland
Exactly. Thread is fun, roadside assistance is roadside assistance lol
08-28-20 | 11:43 AM
#81
Instructor
Joined: Jan 2013
Posts: 1,037
Likes: 58
From: TN
For those really getting into it, plan a trip to Chattanooga (where the tow truck was invented by Ernest Holmes around 1916) and visit the International Towing Museum!
08-28-20 | 12:12 PM
#82
Lexus Fanatic
Joined: May 2012
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From: Maryland
08-28-20 | 12:18 PM
#83
Instructor
Joined: Jan 2011
Posts: 1,114
Likes: 313
From: oh
DC assisitance
The following users liked this post:
dklanecky1 (08-29-20)
08-30-20 | 11:13 AM
#87
Instructor
Joined: Jan 2011
Posts: 1,114
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From: oh
This article confirms my claim that tow companies take paying customers over AAA members during snow storms. Here's a quote:
Here's another article from 2011 about a tow company that was suing AAA claiming that AAA's change in survey firm caused his tow company to go out of business. According to this article, the AAA reimbursement rate was $19 to $23 back in 2011. However, they pay large bonuses based on customer surveys.
While most tow companies agree that the roadside assistance services provided by clubs like AAA benefit the customer, they say those lower-paying calls can fall to the wayside during snowstorms. According to towPartners, its members said they would not accept a call from a motor club they don't already work for unless the basic rate was, on average, more than $46. Clark's Towing owner Bob Clark said he has picked up many stranded AAA customers during storms who had been waiting for hours because the designated contractor for that area is busy and other companies don't want to take the job.
08-30-20 | 11:24 AM
#88
Lexus Fanatic
Joined: May 2012
Posts: 58,118
Likes: 2,786
From: Maryland
I’m not refuting that. It makes perfect sense, but like I said here and in a lot of other areas AAA operates their own fleet of response vehicles.
And even when they don’t, what else are you going to do? It’s just not convenient IMO to have to try and find a good direct solution for roadside assistance when the need arises, especially if you are out of your area. If you haven’t called a gas station for instance in 10 years how do you know that they even still do something like that?
In a snow storm or something you just gotta wait to be rescued. So do people when they call 911, etc.
And even when they don’t, what else are you going to do? It’s just not convenient IMO to have to try and find a good direct solution for roadside assistance when the need arises, especially if you are out of your area. If you haven’t called a gas station for instance in 10 years how do you know that they even still do something like that?
In a snow storm or something you just gotta wait to be rescued. So do people when they call 911, etc.
08-30-20 | 11:35 AM
#89
Instructor
Joined: Jan 2011
Posts: 1,114
Likes: 313
From: oh
I’m not refuting that. It makes perfect sense, but like I said here and in a lot of other areas AAA operates their own fleet of response vehicles.
And even when they don’t, what else are you going to do? It’s just not convenient IMO to have to try and find a good direct solution for roadside assistance when the need arises, especially if you are out of your area. If you haven’t called a gas station for instance in 10 years how do you know that they even still do something like that?
In a snow storm or something you just gotta wait to be rescued. So do people when they call 911, etc.
And even when they don’t, what else are you going to do? It’s just not convenient IMO to have to try and find a good direct solution for roadside assistance when the need arises, especially if you are out of your area. If you haven’t called a gas station for instance in 10 years how do you know that they even still do something like that?
In a snow storm or something you just gotta wait to be rescued. So do people when they call 911, etc.
08-30-20 | 01:18 PM
#90
Lexus Fanatic
Joined: May 2012
Posts: 58,118
Likes: 2,786
From: Maryland
I would venture to say very few people call directly for such help either, they go through a roadside outlet...so there won’t be a ton of direct calls getting in front of you anyways. Time I spend googling and figuring out who to call and calling around is time I could have spent just waiting my turn. If these companies hate AAA And other roadside services so much why do they take their calls? Because everybody calls those services and without them they wouldn’t have any business.
Its just not that important to me to be “first”. If they’re busy, I can wait.